Hotel Napoleon Memphis

The hotel was in a convenient location and the staff was very friendly and helpful. However, the property has some age. Fixtures, carpets worn. Shower grout was showing signs of mildew. Rooms did allow for noise to pass through from room to room.

Front Desk staff are very helpful and welcoming. Lovely historic building but noisy. Corner room was clean but small with a tiny closet. Elevator was fine when we checked in but out of service for rest of our stay. Parking garage next door is convenient but automated entry/exit via phone can be tricky.

This location has outdated facilities. There is office space and ONE usb port. The ironing board was tiny. The number of electrical outlets and where they were was limited.

Room did not have ample lighting. Annoying that entry access on ‘Ground’ floor did not work with key card (even though it was set up to do so). Only one small elevator that often resulted in a long wait. Staff was very friendly, room was clean and adequate for our needs. Proximity to Beale Street is great if that’s what you’re there for, although sadly downtown Memphis isn’t looking its best these days.

Rocky was great. He greeted us with open arms and was very personable during our stay! He even helped find us places that were open since we arrived during the snow. Thank you!!

My husband and I stayed for an overnight trip. The front desk and bar were very friendly. Check in and checkout were flawless. The room was very clean and well kept. The only reason i didnt give an excellent rating is because the it was very loud in the hallway early in the morning. It was the cleaning staff. There was music and talking that woke us up and continued until we left. Not really the way i wanted to end our trip.

Beautiful property, close to a parking garage. Area attractions were within walking distance. Definitely a must-see and stay establishment!

I have never stayed at a upscale hotel that had smaller rooms. Our room was tiny.

The beds are way to large for the room size. It leaves very little walking space. I constantly kept bumping my leg pn the corners if the bed. They should you queen beds only or a flod out bed, or wall pull out beds. I understand that it is a historical hotel, but they the advice of a decorator to get advice due to the size and shapes of the room. The TV could have been mounted on the wall, and avoid the desk underneat it. Smaller sleek stand a lone dressers could be place elsewhere in the room. Lovely hotel, but due to it room shapes and sizes they were not carefully thought out in furniture arrangements for the room. An expert in room design would be beneficial to use. The hotel itself was very antique, which i love, but the room floorplans absolutely did not work. Note, i am not a huge person i could only imagine those who were over 150 lbs trying to move around past the end of the bed. Also the mattresses left a gap around the edges, causing you to scrape the back of your leg while getting out of the bed each time. I love the bathroom area, but the floor plans for the bedrooms need to be revisited with smaller beds. I was in a 'KING CORNER' on the third floor. Bed was wayyyy to big for the floor space. Hopefully these issues can be addressed to make this hotel a "go to first" place on my hotel list. It was iconic, but only needs better room designs. Another friend's room was the same way to their dislike also.