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5 star

The Westin Palace, Milan
4.4/563 Reviews

The Westin Palace, Milan

Brera Milan|2.23km from Cafe Martesana
It is very true that a picture and an image tell their own powerful story! When my husband Guy and I arrived back at the Westin Hotel from Florence, Guy got down on the floor of the hotel reception on both knees to offer a prayer of thanks to Riccardo, the Head Concierge of the Magical Concierge Team. This is how grateful and delighted we were with the services of the Concierge team of Riccardo, Andrea and Silvia. Riccardo was unphased by us not having made Porter reservations for the Railway station. He said he would find a way to help for us with our large luggage. The combination of Riccardo’s skills and connections achieved a mini miracle; our taxi driver to Milan station had been briefed on how to secure porter assistance and the plan was executed with military precision. A young man appeared from nowhere to provide this assistance. This type of service can only be achieved by a Magical Concierge Team. Riccardo, Andrea and Silvia also scored perfection on our return journey from Florence to Milan. As the train arrived at Milan Central, Porter Andrea was holding up a sign with my name on it with the universal thumbs up signal. Watching this Porter lift two suitcases weighing around 20 kilos each from the overhead baggage rack as though they were a feather, was astonishing. Between them Porter Andrea and Mario, the driver of the chauffeur service ensured a seamless arrival back at the Westin. We recommend this Concierge team without any hesitation as the best.

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Business travel

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Breakfast

Biocity
4.3/561 Reviews

Biocity

Milan Stazione Centrale Milan|0.59km from Cafe Martesana
This hotel would have been ok for less money but I was surprised at how much I paid versus what I got. The area is not very happening - the metro is an 8 minute walk away though so it's pretty easy to get around. The few restaurants around were definitely not my top pick of where to eat. The train station is about a 15 minute walk away (and pro tip the food court there is amazing). The room itself has all the basics and it's clean so no major complaints. However sound insulation was very poor - I had sleep earpods with me so it wasn't a big deal but for a longer stay it would have been a dealbreaker. It is a small hotel so you could get lucky with all the guests settling down at the same time as you but my first night there were couples having a loud conversation at 1am that I could hear perfectly well. The pillows (and quality of things like sheets, towels) was not very good. The other issue was that they use some kind of very cheap cleaner for everything so it constantly smells like straight up bleach which is not pleasant. Amenities were pretty basic but they did have a mini fridge and kettle. Although for the kettle they provided plastic cups that did not get replaced (neither did they replace the coffee and tea bags but its ok cuz I bring my own) so I had to keep going down to reception to get new ones. Also I think they reused my shower cap instead of providing me a new one because it was wet and smelled like vinegar. The common areas (courtyard in the pics) were mostly closed to guests unless you paid for breakfast.
Hotel Venini
3.9/530 Reviews

Hotel Venini

Milan|0.78km from Cafe Martesana
The worst hotel experience among the many places visited. I am calling looking for a room for disabled people compliant with regulations, with access to the hotel without architectural barriers and covered parking. They guarantee me what I request both in writing and orally, first an employee, then confirmed by the owner. Arrival: outdoor parking in an area inaccessible to wheelchairs (trolleybus tracks and slippery pavement), access is with steps, the owner begins ”but why can't you take a step?”... let's start well, I move with prosthetics and crutches and wheelchairs, ... as if you couldn't see it. Annoyed, he takes out a platform after trying to save himself the effort. I arrive at the room of a clean but very old, poorly maintained hotel, it seems to be in a one star hotel even though it has three. The room is minimal, not even a mini fridge or a telephone for any emergency or need. The bathroom passed off as unusable for disabled people, no hand shower on the toilet, flush shower tray without the seat... but we know that those in wheelchairs can shower while standing.... The shower siphon is high and unreachable from a sitting position, while the wall-mounted phone is placed so high that it is difficult to reach even standing. I highlight the critical issues and in response they tell me that this is how they did it and what does he know. Access to the bathroom is not possible due to the limited space created by the bed which is close to the door. This fortunately can be resolved by moving the furniture in the room. Luckily I only booked one night because I couldn't even take a shower or wash my hair to avoid risking a disastrous fall. The mirror in the room is placed high up and in the bathroom the ones compliant with standards, it's also a shame that this place is high up and unreachable when sitting. I get up for breakfast and arrive in front of the room which is also inaccessible with a step without a ramp. As if I were a sack of potatoes the owner makes me get off without listening to the instructions to do it correctly with consequent backlash. When I arrive, breakfast is practically over; contrary to what was indicated on the telephone that they had guaranteed breakfast until 11am as it was January 1st, they were closing at 10am. Poor quality of breakfast leftovers. To leave the breakfast room they lifted me up in a rough way, with further stress on my back. After paying the modest sum of €196 for a poor hotel with shameful service and disrespectful owners who treated you like a puppet to be lifted at worst I go towards the exit and again the owner tries not to put the platform and throw me down from the step without attention to my safety and health. I specify that fortunately I have a good level of autonomy but they put me in the position of not being able to self-manage by treating me like the poor handicapped girl and passing the responsibility for the problems onto their employee, like

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Top rated hotels in Milan

Searching for hotels near Cafe Martesana? Compare room rates and reviews to find your ideal stay.
iH Hotels Milano Gioia
3.9/554 Reviews
Hello, Arrived in January for a 3 night stay. Everything was very nice and tidy. The hotel is in a quite neighbourhood . Around 4 km to Central sights. A big supermarket nearby and a few bars. Staff was great . Cleaning done daily . Food was great and with various choises
Hotel Studio Inn Centrale & Milano Urban Padel
4.2/512 Reviews
We were guests of this hotel during a short stay in Milan from 06 to 07 December. We found ourselves very well! The hotel is very modern, furnished with a young and elegant style at the same time. Our room was very clean, comfortable bed and a functional and unmaculate bathroom. The staff were very kind and explained how to reach the places that interested us through the distance meter about 600/700 meters. We didn't have breakfast in hotel because we tried from the bakery below, perhaps next time we will try the buffet of the hotel ...
Biocity
4.3/561 Reviews
Milan Stazione Centrale
This hotel would have been ok for less money but I was surprised at how much I paid versus what I got. The area is not very happening - the metro is an 8 minute walk away though so it's pretty easy to get around. The few restaurants around were definitely not my top pick of where to eat. The train station is about a 15 minute walk away (and pro tip the food court there is amazing). The room itself has all the basics and it's clean so no major complaints. However sound insulation was very poor - I had sleep earpods with me so it wasn't a big deal but for a longer stay it would have been a dealbreaker. It is a small hotel so you could get lucky with all the guests settling down at the same time as you but my first night there were couples having a loud conversation at 1am that I could hear perfectly well. The pillows (and quality of things like sheets, towels) was not very good. The other issue was that they use some kind of very cheap cleaner for everything so it constantly smells like straight up bleach which is not pleasant. Amenities were pretty basic but they did have a mini fridge and kettle. Although for the kettle they provided plastic cups that did not get replaced (neither did they replace the coffee and tea bags but its ok cuz I bring my own) so I had to keep going down to reception to get new ones. Also I think they reused my shower cap instead of providing me a new one because it was wet and smelled like vinegar. The common areas (courtyard in the pics) were mostly closed to guests unless you paid for breakfast.
Limehome Milan Via Stresa
4.3/510 Reviews
Hygiene: clean Environment: Yes Service: Very good
Villamelchiorre 1
2.7/512 Reviews
Milan Stazione Centrale
We had a double bed room with a shared bath and stayed for one night. The bathroom upstairs is very good, and the shower is great. the downstairs bathroom is a bit more murky and feels dirty, but we only used the upstairs one. There is free wifi, but bad reception. You have to pay 5 € for air conditioning, which we did. We had a good night sleep, and it was worth buying. All in all, the B&B is ok for the price you pay. The neighborhood was a bit shady, but we took a taxi to the centre which costs around 10 € in the day.
B&B Music
2.9/524 Reviews
The receptionist is available 24 hours a day so you can check in no matter what time you arrive at the hotel. Since there is no elevator, it is difficult to have large luggage. Perhaps the walls were thin, I was worried about the noise and voice outside the room at night.

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