Hotels near BAPS Shri Swaminarayan Mandir, San Jose in Milpitas

A very pleasant experience. Clean rooms with good size rooms plus extremely polite staff. The only disappointing part of the stay was breakfast.. THE cleaning lady would already knock at 10am and the second time at 10:40 without waiting till the checkout time.

I stayed a total of 5 nights at this hotel, I've stayed before, but only a night or two at a time. This hotel has potential to be much better. I had some issues during my stay and almost left, but Paul (front desk) and Esperanza (cleaning attendant) definitely changed my mind about cutting my stay short. Paul was so amazing! No matter what issues I may have had, he was always friendly, accommodating, and never ever made me feel like a bother! Esperanza was such a delightful person. She came to clean my room and was so nice and helpful. I hadn't experienced service like this in a while. These two individuals truly are what customer service is and they are such an asset to this hotel. Unfortunately, there is no fridge in the rooms, the shower barely gets lukewarm, decor is old and outdated, the restaurant isn't open for lunch or dinner and tv's could use a tech upgrade i.e., smart tv.

Overall, I am very impressed. The room and bathroom were excellent and very clean. Staff were very courteous. Only negative experience was with the TV. I did not get Chromecast working on my iPhone and gave up after a few minutes of trying. Yes, I plan to stay here again next time.

The room is very new, the location is good, and the overall feeling is good!

Stayed here many times before. It is always a wonderful experience. The rooms are always comfortable, clean, and the best beds to sleep in! The courtyard is so beautiful….it’s like a mini getaway. Additionally, the staff is always very friendly and so helpful with any needs. Would highly recommend!

Water pressure in the shower is extremely low and makes showers take longer. The manager is stingy. I paid for 2 guests with breakfast, but because she only saw 1 guest she didn’t want to give 2 breakfast vouchers for each day. Also, was a mix up on what time my room could be made up. I was told my room couldn’t be made up later than 2:30pm. I never saw that anywhere in writing.

This is the best hotel to stay in the whole of South Bay Area including Cupertino, Sunnyvale, Mountain View, Palo Alto and San Jose. I have been so impressed with the service of all the employees and specifically Madison as she not only helped me at the front desk but I saw that she was prompt to answer my questions and provide appropriate response through the Hilton Honors App too. The Hilton brand experience is also amazing at this place and all the amenities are to the point like Parking, Restaurant, Fitness Centre etc.

The road is Greatmall, the room has an open kitchenette and the kitchen is complete. The front desk and the room are not in a building. It is a little difficult to find for the first time. The working day is slightly more expensive, but the long time I found a kitchen really needs a kitchen! ! !

Short Review: This place is Terrible. Rooms outdated, no housekeeping, self parking is expensive, and no room service/food service, HVAC is Impossible, breakfast food staff closes early, but if you like to get asked on a date by their cooks, you will enjoy the egg station. DONT Stay Here. Long Review: I am a Hilton diamond member and stay at many places throughout the year. My last stay was Feb 2023 here. Prior to the pandemic this place was great. After the pandemic, Absolutely terrible. I stayed for 7 nights. and requested house keeping to which i was informed would only happen on my 4th night. THIS IS WAY DIFFERENT FROM THE EMBASSY SUITES IN WALNUT CREEK 30 MIN AWAY. Note that most Hiltons will provide housekeeping upon request. I was informed that management at each hotel makes this choice. So I waited. on the 4th night, no housekeeping because they forgot. And then the rest of the nights no one was able to get to the room due to staff shortages. Keep in mind, other rooms were completed. The room had cosmetic damage, the washing machines didn't work so I had to take laundry off site, the restaurant didn't deliver room service. All of these amenities are up to hotel management to restore after the pandemic and you can tell that they don't care about their guest experience. I Talked to the front desk manager who said there was nothing she could do about housekeeping, room service, or room issues. All she could offer me was fresh towels and a 20 dollar credit. and in reality its not her fault. Hotel Management above her doesn't care so why should she? I would also like to note that because of the lack of housekeeping the hallways look like one giant trash walkway. People leave old door dash food, room trash, dirty towels and more outside their door for pickup and it DOESNT GET PICKED UP FOR DAYS! Pandemic is over, the rooms are fully booked and while 1 or 2 people leaving trash outside their room was ok in 2020 its not ok when the whole floor smells of trash and dirty towels. Lets Talk about the Room Once you get in, First of all if its winter, the room is BAKING HOT, its because of their ”two pipe system” pretty much Management doesn't care about you, so they aren't going to upgrade their system from 1920 something. so I had to turn off the system (which just meant that hot air would come out a little less forceful from the vent) and open the sliding door to the outside. Lastly, Breakfast is the main feature of any hotel and this place has a full hot breakfast, but good luck kids. I stayed for business, and would meet co-workers for breakfast. Many of our female co-workers were uncomfortable going to the egg station because the cooks kept asking them for dates or drinks. SOO the men had to get the eggs. they close the breakfast at least 30 minutes early so you have to ask the staff for many things like butter, jelly, bagels, hot water etc because they pack all that stuff up early and close the sliding doors to make it look like it

I have stayed one night twice in this location. First stay, the FOH was getting trained, focus was on checking me in the computer. Second visit, quick check in process, friendly staff, forgot to write my room number nor mention it to me, good thing I saw in app after parking. $18 on site parking either open next to hotel entrance, or in a gated covered lot. The room has a modern look with the vanity separating the bedroom and bathroom. The 1 king bed room has frosted walls/doors with no locks for the shower and toilet, not a fan of the frosted look because it does not look clean for me. The vanity had motion sensor lights on the bottom. The shower has both a shower head and has a rainfall shower system - pressure was both appropriate, strong for the shower head, moderate for the rainfall. Behind the vanity, facing the bed was a floor to almost the ceiling mirror - still don’t know how I feel about this haha. I do like the modern feel. The bed felt comfy. The room could be cleaner. There were some hair strands next to toilet and there were a couple under the duvet. There was a green stain on the water flush and a dried visible stain on the counter by the sink - we typically bring cleansing wipes to clean our room regardless but cleanliness definitely could be better. Great sized tv and desk available as a working space. Side note: it’s right next to 10 Butcher’s which is an upscale kbbq place pricey but yummy!👍