Guest User
December 5, 2023
Never comment unless very angry! 😡😡😡
When I booked this hotel on Ctrip, it showed a double room with a 1.5-meter king bed. Doesn’t that mean that it supports two people by default? The order shows that if I need an extra bed, it costs +10 OMR. Since it is a double room, I don’t need an extra bed. I can just sleep on the same bed. When I arrived, the hotel told me that this room can only accommodate one person. If I need two people, For individual stays, you need to add 10 OMR, which is RMB 200 per person per night, and RMB 400 for two nights. The explanation given by the front desk is that I did not note on the order that two people are required to stay, so the default is for one person to stay, so now I need to add money. , I said that the order shows a double room? Finally, I added an additional 15 OMR and successfully checked in, totaling RMB 300. Meals and extra beds are not included😡The last digression: Before this, I read the order several times and confirmed that it was a double room. I did not see the words that it only supports one person, but when I arrived at the hotel to check in , only supports one person occupancy. It is in a very conspicuous place on the order. I don’t know if I really missed it or...? 🙄️
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