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Top rated hotels in Omaha

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Courtyard Omaha Aksarben Village
4.4/5100 Reviews
I realize that businesses are slowly reopening, but cleaning hotel rooms, and keeping up with maintenance should not be neglected. The bathroom was FULL of hair, everywhere. We wanted tub, because my wife prefers baths. We were never told that the only rooms with a tub are handicap-accessible rooms. The handicap bench makes using the tub pretty much impossible, as the bottom hinges of the bench protrude into the tub area. The tub, itself, is VERY slippery when wet. Probably not the best for a handicapped room. The drain plug did not keep water from draining (perhaps from more hair?) While showering, and with the drain open, the water still collected in the tub. The rest of the room was acceptable, but the appearance made it seem as though it was on the tail end of some repairs. Those should be 100% completed before using the room. The handle, and front of the bedside table was disgustingly sticky. There are absolutely no USB ports in the room. The TV, ”guide”, never, ever worked. There are several security issues around the hotel, mainly broken doors.
Hampton Inn & Suites Omaha-Downtown
3.9/5102 Reviews
To make a long story short, the staff checking us in was trying to do two jobs by herself. After going out for the evening, we came back to a full parking lot with nowhere to park. We had to park at a garage. Night desk clerk said it wasn't her fault and she ”didn't want to work” there anyway. Very unprofessional answer and attitude!
Aloft Omaha Aksarben Village
4.3/5101 Reviews
Nice hotel in convenient location.
Courtyard Omaha Downtown/Old Market Area
4.2/5102 Reviews
It's a pretty good location, walk to the old market area & 2 museums, although you pay $13 a night for parking. Should be better around there when Omaha finishes its construction - we didn't have any noise from it on the 4th floor. This is apparently a converted office building, with very high ceilings, very tall narrow window. Architecturally interesting, but the window let little light in during the day, and way too much light in at night, since the curtains did not close all the way. Minimal covering on the beds. Room was otherwise good, clean, enough lamps. There is a coffee maker & fridge, which you will need if you don't want to spend $$$ on a breakfast (not included) in their ”bistro.” Staff was pleasant & helpful.
Fairfield Inn & Suites Omaha Downtown
4.2/5101 Reviews
Business hotel, room facilities are good
Embassy Suites by Hilton Omaha Downtown Old Market
4.2/5103 Reviews
My husband and I stayed here just recently and we reported our room unclean and nothing was done about it, in fact, the housekeeper that came by to witness the room while we were still in the room lied about it by saying it wasn't dirty to a manager because she was obviously sticking up for her staff. We could not take a shower as the bathtub was dirty with long dark hair in the bottom of it. The furniture was dusty and carpet wasn't vacuumed. Also, the inside of the window sills were filthy and lastly we found some black stuff under our sheets in both beds. This is unacceptable and needs to be resolved. We have stayed in a lot of hotels and haven't had this issue before and we would never lie about it. Before we left we were told a manager would look at the room before they cleaned it and we found out the one in housekeeping looked at it again and lied to the manager again and the so called manager didn't bother inspecting the room. Terrible customer service here!

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