Orio al Serio Hotels with Airport pickup service

I arrived into Bergamo airport at just after 1am, the taxi drivers outside were like sharks in a feeding frenzy on the poor unsuspecting arrivals...I went to the front of the line of cars as is usual practice, the driver asked where I was going and then started shouting out to the other drivers, pointed out another car and told me to go there..as a woman travelling alone I am careful..I told the driver there was already someone in his car...turns out they pack you in ! Three of us, me the first drop, 2 minutes later and we arrive at my hotel, 20 euros ! Minimum charge apparently ! What a con ! Opened my curtains the following morning after no sleep due to air con set at a boiling 22 degrees! The airport is directly opposite the hotel across a major road ! The next day I walked to the airport up the road via an underpass (I wouldn't have done this at night on my own but a man checking in at reception had done) The room was basic and drab, decorated...I use the phrase lightly...bland and hostel like ! No pictures, old,tired and dull furniture...depressing...oh and NO TEA TRAY ! In the small fridge which I was amazed had been inserted into this awful room devoid of any personality or comfort, had one can of coke and two bottles of water...priced at 3.50 euro each ! I did mention on check out my displeasure of the missing tea tray and the lovely receptionist informed me the standard rooms don't have tea trays, I paid £142 for one person for one night without breakfast ! I honestly believe a tea tray is a basic requirement, also at least one bottle of complimentary water, I have self catering places and provide all of this ! I will not be staying in this awful place again.

There's not enough good words that can be said about the skills and training of the front desk staff, the breakfast servers, the evening dining room staff, and the housekeeping ladies. I am what is now being referred to as a ”Digital Nomad,” single, solo and senior traveler... and this hotel really fits my needs. Sure it could be €10 cheaper, but the room has an excellent long work countertop, WiFi Internet, large bed for sleep and for organizing travel bags, bathroom with both a tub and a walk-in shower correctly designed for use, and the food service is quite amazing. While you do need to take the taxi to most places, unless you drive, there is a major shopping mall just across the highway, and an unadvertised underground tunnel to get to the other side of the road and to that shopping center! I am not a fancy restaurant person, but the restaurant accommodates me with a very simple selection of food by my request. Both at breakfast and at dinner, the dining room is usually packed with happy diners and eaters. While I sit there with my simple food selection at dinner, I do admire the variety of Italian dishes that are ordered by other diners. Maybe I can't eat the spicy food but it sure looks good! And the other guests are very happy! I have used the Hotel's driver to taxi me to and from a variety of locations: BGY airport, Bergamo train Station, as well as the Covid vaccination center! He can be booked by SMS text and WhatsApp. Extremely easy to communicate with- both digitally and in multiple languages. The hotel is off the beaten track, therefore the taxi rides are going to be 10 additional euro from what might be expected in more urban areas. This is one of my more favorite hotels of any brand. While I rate the location as poor because you need to drive to get almost anywhere, the remoteness of the location is in itself a plus if you are residing here for more than just an overnight, because the landscaping is simple yet comforting, and major parking is underground.

Great service, Francesca went out her way to make my brief stay ever so more enjoyable. The room was very clean, large and well appointed, the breakfast was fresh and comprehensive, the coffee was really good

I arrived just past midnight from Orio al Serio Airport, I walked to the hotel, it is just 1,43 km from the airport. Taxi takes 15 € minimum charge so why not. At the hotel a man and young woman did not even say hi or well come, just took my reservation and stoned faces. I asked, can I get room umber one as I requested in in the reservation form. No you cannot, you have booked superior double room the man said almost with anger. I said, but I wrote the note as I was requested on the previous trip 2 weeks before by the hotel manager. No you can not he repeated. I said, why you have not read my note on the reservation? No reply. I asked why I should pay 15 € more for the room 47 when I asked room number 1, where I had stayed. Their English was very poor. I ask the young woman, do you have any painkiller medicine as I have terrible head ace after traveling from North Europe all day. No we do not have she said. I said, you are a hotel you must have some first aid kit if something happens with customers, no she said so unfriendly way. I told them, this the very last time I stay here, this was my fourth time in 1,5 months. In the morning usual breakfast in the next door restaurant. Typical poor continental breakfast, even service was good. If one pays 85-100 € for one night, hotel must provide better breakfast. In the morning I told the manager what happened at night. He was sorry and said, we read the notes on reservation nest time. Too late I never stay in this hotel, there was NO service at all!

Stayed here for two nights. Had stayed before in the “old town” area of Bergamo which was lovely. This area would be considered “run down”. It’s a 5-10 minute walk to the main town for coffee shops, restaurants etc. Previous reviews commented how welcoming, friendly, helpful etc the reception staff were but I didn’t get that experience. Reception area is right inside the door so it can be crowded arriving and leaving with luggage, prams etc. Room was adequately spaced. Could have been given extra towels (three for a single room is basic), also needed a fridge and water glasses etc in the room. Floors could have been hoovered so make sure you wear slippers (not included in the room)! Didn’t include breakfast in my stay and glad I didn’t cos the selection looked limited. This hotel is fine for a short stay but perhaps look elsewhere if staying for longer.

I was in Sorisol for the marriage of two of my friends, who have recommended this hotel that is in front of their home for comfort. We were very friendly and ready to do any problems, but think I had the plane back at 14:00 and the lady was so kind to anticipate (of course only for me) lunch so that I could arrange my trip. I had no breakfast included in my reservation, but the lady also made herself available at this time, closed an eye and gave me the opportunity to enjoy breakfast: clean, beautiful, warm and comfortable beds. The room is opened by an electronic card that also serves to open the door of the hotel, making us completely independent. If I had to go back to see my friends, I would certainly return to this hotel after this experience.

The location is very good and convenient. Opposite the train station, the airport bus stop is also next to it. It is not far from the old city. The room is large, very clean, the equipment is very new, and the front desk service is very good.

With a stay at Bergamo Inn 15 in Bergamo (Citta Bassa), you'll be within a 15-minute drive of Leolandia and Via XX Settembre. This spa inn is 0.1 mi (0.2 km) from Cantoniera della Presolana and 0.1 mi (0.2 km) from La Chiesa di S. S. Alessandro e Vincenzo.Take time to pamper yourself with a visit to the full-service spa. Additional features at this inn include complimentary wireless internet access and a vending machine.Grab a bite from the snack bar/deli serving guests of Bergamo Inn 15.Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk.Make yourself at home in one of the 11 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and bidets.

(scroll down for English) Prenotazione cancellata a 48 ore dall'arrivo senza spiegazioni, hanno proposto alternativa inadeguata (2 letti invece di 3) e quando abbiamo rifiutato, ci hanno detto di cancellare tramite Expedia. Se l'avessimo fatto, avrebbero intascato il pagamento; fortunatamente Expedia ha trovato altra sistemazione. Abbiamo poi controllato, a quell'indirizzo c'è un portone non senza targa o citofono che faccia pensare che la struttura esista davvero. Il sito è in costruzione. Esistono altri Bergamo inn con ottime recensioni (e sito funzionante), probabilmente usano un nome simile per trarre in inganno. Booking was canceled 48h before arrival, without explanation. We were offered an unsuitable room elsewhere (2 beds instead of 3). We turned it down, and they instructed us to cancel the booking via Expedia. If we had done that, they would have kept the payment! Thankfully Expedia found us another accommodation. We then passed by the stated address, and there's nothing to indicate that there actually is a hotel/B&B. The website is under construction. Most likely they use the name ”Bergamo inn” to trick people into believing they are linked to other successful hotels by that name.

This was our first hotel of many during our one week stay in northern Italy. Have in mind that we arrived at around 10 pm due to a delayed flight, and needed a place to rest before starting our road trip. Perfect location regarding airport and Bergamo city centre. A bit outside the city core to let the juice of Italian culture slowly get to us. We found ourselves at the reception after getting to park our rental inside the hotel premises. Met by a friendly staff with a smile on his face, as if knowing he was the chosen one to redeem northern Italy’s reputation regarding Europe’s Covid outbreak. Entering our room, a bucket of chilled Prosecco and strawberries awaited us. Pre-ordered, not included. At 11 pm we wanted pasta, as any international, normal person would when in Italy their first day. The chef obliged and gave us room service at that hour. Drunk with Prosecco, strawberries and pasta, we slept through the night dreaming of the journey ahead. The bed linen was clean and the bathroom upheld its hygienic standard as it should. Breakfast awaited, and was mostly packaged baked goods. We even saw a guy just shoving tons of this stuff into a paper bag. The staff said it was ok. Partially continental breakfast. Coffee was great. All in all, a good start of a week long road trip. Room was ok, but fully functional.