Hotel Fruela

This hotel is certainly in a great location and convenient for all the sights to be seen in this nice city. A few notes (wr have just checked out). The reception is base's at a sister hotel across the road, and so there is no one present when you enter the foyer. There is a small lift to reach all 5 floors. Rooms are small for two people, although the bathroom was spacious enough and well appointed with good towels and soaps. The shower, however, spills out over the floor soaking the bathmat no matter how careful you are. The BIG problem we had was with the original room allocated on the 5th floor. Even though it was late May and only about.20° during the day, the heat in the room was insufferable ! 5th floor rooms are basically in the attic space and the only window is in roof area. We tried opening this (inviting in bugs ) and lowering temp on AC thermostat to no success. We reckon it.was close to 30° at midnight. Following a call to reception, someone came to check it out, but even with no english we could tell it was a lost cause. Reception advised us we could.move to the other hotel, at a.cost! We stuck it out despite bites from mosquito and lack of sleep due to the heat. We moved to 3rd floor front facing.room the following day which was a big improvement. However, even though we left the AC at 10° for 2 full days, the temp remained at about 20°. Apparently management do not adjust the overall levels as weather changes and so AC cannot do its job. We were offered a complimentary breakfast on 1 day as acknowledgement of our experience. Staff on reception couldn't have been nicer, it seems this was beyond their control. Beds very comfortable, front room had shutters.

Great location with a great bar connected to it. Easy walking to most of what’s in the area

Great and well located hotel in old part of Oviedo! Recommended!

New, well equipped and an excellent hotel overall for the price

Excellent location, reasonably priced and very nice overall

Great location but room was tired. Great breakfast. Check in and breakfast was across the street in another hotel, so a bit confusing.

Location was excellent, beautiful park and lots of dining close by. Bed not very comfortable.

Awful service. We had two rooms booked for 1 night, unfortunately the day before staying there my great aunt (87 years old) felt down and broke her tibia, obviously she couldn’t make it as she was in the hospital. We called them to ask for a cancellation of the room she was going to stay in, we were even providing the hospital’s certificate about my aunt having broken her leg, but the policy is the policy they said. We were still going to still use the other room. Once in the hotel we’ve asked for the director (Mr. Corral) but even with that, he’s been a bit rude and with no empathy whatsoever for our very specific circumstance. The hotel is fine, but they need to learn a thing or two about customer service, when I’m sure they would have been able to sell the room when we called the day before. We don’t recommend or will go back. (Special mention to their service little note on the room…)

Hotel is located near the historical part of the city, which is a big plus. The room was clean and decent size, breakfast very good, parking available with valet. Staff was nice. As downsides, the mattress was really hard and all night there were either people speaking loudly at the bars down the street, or cars, motorcycles, garbage trucks, street cleaning vehicles etc. passing by, so it was a constant noise from evening into the next day. In total ok, though.