Christina
March 3, 2024
This hotel was newer and had a lot of updated features. The hotel was very clean. The big plus for me was the in room fridge and microwave, along with the laundry facility on site. My son’s played soccer in the rain and his uniform was full of mud. It was great to clean them on site.
I really like that this hotel was close to shopping centers and restaurants.
However, upon arriving to the room we noticed there was no hand soap and only 1 tissue sheet. Along with a puddle of water on the floor, I slightly slipped on.
I had to go and ask for the soap and tissue; as well as notifying them of the leak.
The issue I had was a leak under the sink and a leaky faucet on two separate days. They sent a handy man up when we were out for dinner and he said it’s probably because we went to the pool.
I told the manager it was there when we arrived and they were going to resend the handy man again but I told them it’s too late (10pm) and to come in the morning. Since maintenance couldn’t find the leak I had to do the investigating myself and told them where the leak was coming from. Turned out to be the p-trap. The maintenance man came up and fixed it but got our towels dirty. He said they would send clean towels but they never did, I had to go and ask.
The next morning we woke to the sound of water. Turns out the water was leaking onto the counter and down by the toilet creating a huge puddle. It was a mess.
Overall, I would stay again.