Guest User
January 7, 2024
Just check-out of this hotel. First of all, it is a 5 star hotel, that has the name but not the proper stars. We have travelled with our daughter, and they gave us a room, small, without a door to the bathroom! How come there can be such rooms in a 5s hotel? Second, the noise! It is the worst hotel with the most noise outside the street until late in the morning, and I am not kidding. It was very hard to get asleep after a hard skiing day! The bathroom has just a shower gel that includes both the shampoo and gel, how come? I have to always ask for refill. The food, well those who practice 5s hotels know that the food should be excellent or at least very good. Here, the food was tasteless and not delicious. Also, one more thing to point out: the smell from the restaurant in the whole hotel, and in the room. This is definitely not a 5star hotel, I will never be here again and would not recommend this hotel to anyone. It is not cheap, and doesn't worth the money at all. You can stay in a 4s hotel and be more spoiled and sleep without noise. Always pay attention to reviews, because I had no doubt that it could have been such a bad experience! The positive moment is the location and the spa that has always saved our mood and time.