SUN & MOON, Riverside Hotel

SUN & MOON, Riverside Hotel Reviews

SUN & MOON, Riverside Hotel

Waterfront, Norodom Blvd. (Near Phreak Monivong Bridge), Village 10 Sangkat Tonle, Phnom Penh, CambodiaView Hotel Details
SUN & MOON, Riverside Hotel
SUN & MOON, Riverside HotelSUN & MOON, Riverside HotelSUN & MOON, Riverside Hotel
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SUN & MOON, Riverside Hotel Guest Reviews

4.1/5
Very Good
64 review
Verified reviews
Location4.2
Amenities4.1
Service3.9
Cleanliness4.4
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All Reviews(64)
Positive reviews(60)
Reviews with photos/video(15)
Awesome stay(19)
Clean and tidy(13)
Friendly owner(8)
Awesome rooms(7)
Awesome amenities(6)
Delicious breakfast(6)
Negative reviews(4)
Shark Nguyen
Deluxe King Bed
Stayed in Feb 2024
Friends
8 review
3.0/5
Posted on Feb 24, 2024
I checked in at 3am but when i received the key and open the room the electric is not working. I must waiting for 30 mins to check key card and electric. I dont know why the hotel before guest check in do not check the room first with 4 star hotel... Very bad experience for this hotel
Response from Property: Dear Shark Nguyen - We are very sorry that you had to experience this - however we apologize for the inconvenience caused and hope that the card was inserted properly in our key card slot. We do room check prior to guests checking in and we do hope to see you again so that we can make up for the shortfall in service. Warm Regards - CDS
Brandon
Deluxe King Bed
Stayed in Sep 2023
Couples
28 review
4.5/5
Great
Posted on Sep 14, 2023
Great service from staff. Rooms were clean and huge enough for me. Plus i got a free upgrade to a room with balcony. Breakfast was till 10:30am with a good spread of asian and western. Price for the rooms were pretty reasonable!
Anonymous User
Deluxe King Bed
Stayed in Sep 2023
Solo travellers
9 review
2.0/5
Posted on Oct 1, 2023
So dirty windows Draft beer out of stock Check in and out is so slow
Response from Property: Dear Valued Guest,Thank you for your comment. We noted on the dirty window and had assigned my team to clean it. For draft beer we don't provide but however we do have bottle local and international beers selection for our guest. As for check in/out we apology for the service that did not meet your expectation and we will refer to the Front Office Manager to look into it. Once again our sincere apology for the shortcoming. The Management
Benedikt
Deluxe Twin Bed
Stayed in Jan 2024
Family
22 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Modern and New property. The Service was super friendly and the Pool facility is amazing! The breakfast is rich and even offers authentic Chinese Options.
Response from Property: Dear Benedikt - Thank you for your wonderful and positive comments about the amazing Infinity pool and your comments of the breakfast spread with Chinese Dim Sum options - we do try and provide a wide variety of healthy and comfort food for all. Looking forward to serving you again. Warm Regards CDS
Mr. Ng
Deluxe King Bed
Stayed in Jul 2023
Friends
4 review
5.0/5
Outstanding
Posted on Jul 28, 2023
Very good service! Very clean! Breakfast very good taste ! Will come again
iamcarmelatorres
Deluxe King Bed
Stayed in Dec 2023
Couples
13 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Absolutely love this hotel. Pool is nice over looking Tonle Sap river. The food at their restaurant is quite expensive tho. But it’s clean have amazing facilities.
shunnny
Deluxe King Bed Balcony
Stayed in Feb 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Mar 13, 2024
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️enjoyed my trip! Best hotel and nice food around there
Response from Property: Dear Shunny - Greetings and thank you for the positive comments on the food and the hotel. We do look forward to serve you again in the near future. Best wishes and Warm regards CDS
Eng
Deluxe King Bed
Stayed in Nov 2023
Couples
27 review
1.0/5
Posted on Nov 28, 2023
Not convince at all not encourage to stay This is the first hotel i stay need to paid for laundry This is my first and last stay
Solina
Suite King Bed Terrace
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 29, 2023
My kids really enjoyed it.
Rocky_99
Deluxe King Bed
Stayed in Jan 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Mar 11, 2024
very nice location with a view Very good atmosphere for business meetings
Response from Property: Dear Rocky_99 - Thank you for the positive comments on our hotel, its facilities and its location. We are just a few minutes away from the Royal Palace and are close by the riverside which is quite central. Our hotel is fully equipped to facilitate business meeting and other formal business and social events, including weddings too. Looking forward to serving you again. Warm Regards CDS
Uncle Robbie
Deluxe King Bed Balcony
Stayed in Mar 2023
Solo travellers
1 review
3.5/5
Posted on Mar 26, 2023
The hotel is very new and great facilities.
Guest User
Deluxe King Bed
Stayed in Sep 2023
Friends
1 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Good and clean , location good also We really like to stay there
Guest User
Deluxe King Bed
Stayed in May 2024
Friends
33 review
4.7/5
Amazing
Posted on May 5, 2024
Nice spa. I recommande it
Response from Property: Thank you very much for acknowledging our Spa and its wonderful facilities. We hope to see you back again.CDSChris De Silva
Mike vongsykeo
Deluxe Twin Bed
Stayed in May 2023
Friends
31 review
4.0/5
Very Good
Posted on Jun 1, 2023
The entry is really bad I lynhave 1 entry and have to go all the way around good view
Ken41
Luxury King Bed Balcony
Stayed in Aug 2023
Business travellers
13 review
5.0/5
Outstanding
Posted on Aug 27, 2023
It a nice hotel with perfect view of the river