Ibis Styles Saint-Malo Centre Historique

The only negative was to pay €48 for 2 electric bikes to be kept in a secure store room for 2 nights, only to find that there was no power point in that room! So recharging them was unnecessarily tiresome.

The location is great this is the plus of this hotel. Unfortunately there are sevral downsides. There is no lift, the rooms and bathroom are really small. Parking could be a problem. There are several parking lots but , we were there on a Saturday and it was very difficult to find a parking that we found very far form the hotel. Staff is friendly and welcoming. Breakfast is average. It0s not worth the price.

It was the smallest hotel room that we have ever stayed in. The headboard of the bed was against one wall, the side of the bed was 12/18 inches away from the window and the wall at the bottom of the bed was about 12/18 inches away from the end of the bed. The only way to navigate around the room was to walk sideways like a crab. The wall at the end of the bed had a wall mounted TV, and with the bracket fixing it to the wall, it protruded about 6 inches away from the wall. In order to get to the bathroom, you have to walk sideways along the end of the bed and then bend 45% so that you don't bang your shoulder against the TV (which we both managed to do at least once). We went in June and it was hot.If you left the window open, you were kept awake until the early hours by the loud revellers leaving the bars and restaurants. If you had the windows closed, you couldn't sleep as you were uncomfortably hot. The hotel really needs some Air Conditioning. The staff were really nice, particularly the receptionist, Nicholas who was very helpful. The breakfasts are good, so it's a real shame that the room was so tiny and rather spoilt our stay.

We usually try to support the small guys rather than the big chains but chose the ibis for convenience on this occassion, All we can say is wow! The staff were on par with a small family run hotel, nothing was too much trouble. we arrived off the ferry and left our luggage, well aware that we were too early to check in. The receptionist was incredibly friendly, helpful and welcoming. When we returned at 3pm to officialy check in receptionist 2 was as equally helpful and friendly. We then, after a heavy day ,decided to have a coffee before saying goodnight to the day, receptionist number two with a very genuine smile advised us that these were free and showed us where they were. Next morning.... breakfast... plentiful and fresh, very good selection of a continental breakfast with again, excellent customer service from the male on duty. (sorry we did not take a note of any names) room was spotlessly clean. We would not hesitate to stay here again.

A clean and friendly hotel in the historic city centre, friendly staff.

The room is too small! The bathroom is so tiny that it is difficult to use. We led to changing rooms to a larger one, but we were informed that all rooms have - practically - the same size ... The breakfast room is very tight and the coffee very simple and little appetizing.

The staff were very friendly and helpful.

The hotel was well located and sits right by the wall, in an area surrounded by good restaurants. The room was clean and comfortable, the breakfast adequate and the common parts were well kept, clean and tidy. There is good paid parking nearby. We were checked in by Nicholas who could run training courses on customer care! Nothing was too much trouble and he could not have been more friendly and welcoming. He gave advice on local restaurants and general information about the town.