The apartment was in a good location. It was close to the Bolhăo market and metro stop, Santa Catarina street and local cafes and restaurants. This was the first hotel we've stayed in that had its own parking space (£13 a day) and poolside! It's not a new hotel but it had an old-world feel to it that made it charming. The soundproofing was good, too. The unit itself was compact, complete with kitchen amenities. At one point, though, the toilet water tank ran out of water. But after a couple of hours, water started to trickle in. Customer service was outstanding. While the reception is manned until midnight, the hotel kept us informed via email on instructions on how to get it. Daniela, Joanina and Nicolas were super helpful and accommodating of our queries. Daniela even helped book our tickets to Livreria Lello. The room is serviced every 2 days but we could request clean towels before that. They provide a free bottle of water and 2 coffee pods. You can buy more at £0.50, as well as water and soft drinks from reception. Although there are supermarkets close by. Miniprecio on Rua de Fernandez Tomas and a big Continente supermarket in Rua Santos Pousada.