Guest User
June 8, 2024
From arrival to departure, the quality of our experience was exceptional. We were deeply engaged with the Caruso, not just for accommodation, but relied on them for meals, excursions, and local transport. Without exception, they exceeded expectations. Particularly appealing was the grace and calm that exemplified the service rendered. Drivers and shuttles were punctual and smooth. Not one driver sought to impress us by replicating a putative drive on the banking of Monza. We were welcomed like family at the Belvedere and Grill. Breakfasts were wonderful, either in-room or in the restaurant. Most memorable was a full-day boat excursion to Capri. The crew, Antonio and Francesco, were arguably one of the most proactive, charming, and fundamentally skilled crews we have enjoyed on many similar excursions. Memorable, too was a half-day excursion to Pompeii with guide. Like our other experiences arranged by the Caruso, it was managed in the promised 4 hours, bypassing queues and, when able, crowds. While the cost of the experience was high, it was in line with pricing at other hotels of this caliber on the Amalfi coast. In our case, the Caruso delivered all that was promised!