Hotels near Casa Geyer - Museu Imperial in Rio de Janeiro

Nice experience. It was a beautiful surprise to discover the place. The decoration is beautiful, the rooms very clean, excellent air conditioning. Also excellent kitchen service, excellent quality in general. I liked that they had a cowork space where you can work in peace too. There was very good attention and very good service from the staff, for example Alice and Fernanda, very nice and attentive to help. A totally recommended place.

The concierge has been able to make the service more efficient, quick, sympathetic, and even with a row, which was carried out in a light and well-humored way - although it was the end of the day. You passed all the relevant information for your stay at the hotel and was ready to solve your requests. Excellent service by Angelyna. Thank you.

We were on family holidays, I reserved a four-bed room, with a couple bed and two single beds, which was perfectly suited to us. After a strong rain we returned from a restaurant, we went up to 11th floor and this was flooded! We managed to get to the room and in a short time the water also started to get in it! I called the reception, who knew the problem already, and they told me that I could change the room, we closed the bags and went to another floor. The lift had water, which scared my children. We were directed to a triple room, with a couple bed and a single, we sleeped the first night right there ... we tightened a little. On the other day, I called the hotel's reception, who told me to talk to the hotel's govern, who said the hotel was in works and they didn't expect that rain. I said that we wouldn't have to return to our four-room ... As I had already paid on the entrance, we decided to stay. I made some claims, only one was not answered. But we don't like the way we were answered, in general. Out of this episode: Check-in and check-out ok. WI-FI is not as fast as informed. Parking was not vacant, I had to pay out in another place. Cleaning ok. Breakfast recommended, free. I didn't use room service, but it has. Good location.

All we needed was here, practicality, easy access, excellent location, abundant trade around. The service is excellent, with careful and well-performing people. Juliana has helped us very much in our stay at the hotel.

I stayed in the hotel for the commitment I had because it was close. As it was one night only, I chose to book. The room was very dirty, sabble paper open in the pier, all dirty. 2 towels, 1 was acceptable and the other was completely swept and damaged. I put it on the floor because I had no courage to use it. The bed is horrible and noisy, and the dressers too. Have you seen a short shirt? Yes, it was so much to cover up to half the body and thinnerly impossible. I had nothing but that shirt to cover. Summary: I didn't sleep anything, super discomfortable. It's all about all the rooms, bad clothing. Coffee is half mouth, but in any case I've seen worse. The only positive point is that the reception official called ”D”. When we arrived at the hotel, we were surprised by the information that the system was out of the air and would take a little, then the same offered us 2 courtesy drinks for the event. The only thing I liked at the hotel, but you're only reserved in the last case if you don't want to get angry.

I was hosted in this hotel last weekend - 02 to 03/07/2022. I have contacted me, and Mrs Vanessa has answered me, she kept the forgotten pieces, and the next day she sent me for Sedex with great delight and sympathy, and I would like to congratulate her on the sensitivity and empathy shown by that person. All the staff very careful and efficient.

I left disappointed even tho I had to extend a few time due to the fact that most of the hotels were occupied since it was carnival time. I strongly believe that they could have been more prepaid for the amount of guests and provide more of comfort. They charged for water in the room, I think it should be complementary always. There was a place for a fridge, but no fringe whatsoever. The room was really small and the bed wasn’t comfortable. The lights are too dimmed in the hall that gives you an impression that you’re in a club or something. The staff was friendly and helpful however I would not stay there again. Maybe it’s because of the carnival, normally I would want to believe they do their job much better. For me what was important: Restaurant: I could have dinner at the hotel always: you just pay 45R$ entrance to dining area and you can serve yourself with the buffet fresh made food. I enjoyed this option so much. Location: was very nice, subway is in 10 minutes walk, the Pyramid is in walking distance as well as museum of future and downtown. The beaches are very far, so you should take a taxi or metro. Pool/rooftop: none 🥲

We were given the worst room in the hotel to start with. No window, small double bed… after we complained they moved us to a slightly better room but on the first floor with a window overlooking a car park... There were various issues throughout our stay, such as, the inconvenience of moving rooms, carrying our heavy luggage around. Also, we asked to add one extra day (a 5th day) to our booking. But on the 4th day the key card stopped working because it had not processed through their system that our stay had been extended so we could not get enter our room. So that was another trip downstairs to join the reception queue to try sort it… The breakfast was good, there was a selection of 4 natural fruit juices and the food never ran out and was always fresh. The swimming pool was small and they had a 1 hour slot booking system if you wanted to use it. The pool was crowded; there were people drinking beer in the pool and the water was a bit dirty and too warm. There weren’t enough sun loungers for everyone despite the booking system. They give you beach towels but make sure you know you will be charged if the towel is not returned to them. Checking out was a problem too. Our Uber was almost there to collect us and the hotel staff said they needed to check our room before we could leave, to see if we had consumed anything from the fridge in the room. I paid for the outstanding charges and I told them we hadn’t consumed anything and any issues please call, and I left. She gave me a look as I was leaving as if I was doing something wrong. Finally, I am still waiting for the reimbursement of the deposit I had to pay (500 reais) at check in - it’s now been 3 weeks. While we were there, I heard a couple at reception complaining about their car - the car park at the hotel was apparently full and the owner did not want his car to be parked elsewhere. Oh and lastly: I would say good evening to staff at the front door every time I walked past and NOT ONCE was I greeted in return.

The breakfast has always been the same, with relatively few changes. After eating for about a month, there will be nothing novel

I stayed in a room with crumbling old mattresses. The sink and shower were clogged, pooling water. The hotel photos look better than it actually is.