I had a terrible experience, there was a very loud music until 4 am, this is the most expensive hotel in santo domingo, and I could not rest! Paid for parking, wasnt able to use it , had to go back to activate..: the phone in the room did not work, so I had to go down the lobby to order, my grand daughters went to sleep , came in late because I called, burned and cold, order more towels even as I said I had two toddlers in my reservation we were short of towels, hotel is very comfortable, and nice rooms, I really had bad luck