Sanya Water Banquet Tangquan Life Hotel (Sanya Bay Duty Free City)

The room is on the 7th floor. I have been a regular customer for many times. But last time I accidentally took the room card home, and they asked me to pay 50 yuan. First of all, why did they ask for 50 yuan for the cost of a room card? Secondly, I said I had found the card and I would return it next time. They refused without telling me any reason. Can I think that the store is bullying customers? So I reported it directly to the Consumer Association. Only then did they say that they could refund me 50 yuan. This kind of service attitude and practice will not let me go again, but I want to return the card, and the 50 yuan should also be refunded to me!

I am very disappointed with my experience at this hotel. First of all, the service at the front desk was extremely poor, totally unprofessional, and the attitude was very bad. Although there were many rooms available during the off-season, they insisted on arranging me next to the workroom, which caused great inconvenience. And the soundproofing of the guest room was also very poor, making it impossible to enjoy a quiet resting environment. I suggest that the hotel leaders must pay attention to the front desk service issues, conduct training and management, and improve the professionalism and service attitude of employees. In addition, the soundproofing of the guest rooms also needs to be improved to enhance the guests' accommodation experience. Overall, I am very speechless about this stay. I hope the hotel can take my feedback seriously and take effective measures to improve the quality of service.

Friends, please be careful when staying at this hotel. Don't lose your room card, or you will be fined 50. Don't call me to delete the bad review. I don't need your 50. If you dare to call me again, I will call the Market Supervision Administration to ask if your 50-yuan room card has been registered with the Price Bureau.

The room is very clean and quiet, the service of the waiter is also very warm and thoughtful. You can go downstairs to take a bath 24 hours a day when you book a room, and the bathing equipment is also very thoughtful. They have always been very professional in bathing, and the overall experience is very high-quality and convenient. It is very good for home travel and recommending friends to travel together

Facilities: Very good Environment: Very good

The experience and price are very good. Manager Chen Yu is very responsible and enthusiastic. He helped us store our luggage and recommended places to visit nearby. We also didn't have to take a shower. Although it costs 49 on the sixth floor, it's a good deal as we can just have some drinks and fruits and come back.

The location is convenient for taxis in the city center. The hotel facilities are complete, the rooms are clean and tidy, and the stay is very comfortable. The room manager and the waiter are very warm and thoughtful, with a good service attitude, very kind, and the service is very meticulous. His breakfast is good, with many varieties, and he also gives two bathing tickets. I personally think it is very cost-effective and I will choose here next time.

I stayed for a few days and had a very good experience! The bathroom provided by the room can be used for bathing on the 5th floor. The front desk and 7th floor service are warm and thoughtful! Especially the hot spring water in the bath on the 5th floor is particularly good.

The room is nice, the view is great, and it's convenient to go around. It's close to Blue Sea Shopping Plaza, and next to the hotel Jinrun Sunshine. It's also very close to the pedestrian street. All are starting prices. The room is well soundproofed and not noisy. It's worth recommending. The front desk colleagues on the first floor are also very friendly. They try their best to meet any needs.