Anonymous User
August 28, 2023
After the reservation was successful, I contacted Ctrip customer service and asked for a note. Make sure to arrange a double bed room, try to arrange a high floor and quiet room. When I arrived at the store around 12:50, there were many people waiting at the front desk. After queuing for 15 minutes, the front desk guy informed me of the clean big bed. The room was only on the lower floor. I asked my preference. My answer was to try my best to arrange a high floor and not to rush to check in. The guy continued to check the computer and called the guests who had not checked out to ask if they would like to extend their stay. He sat on the sofa at the front desk. After waiting for about 10 minutes, the guy at the front desk told me that there was a large bed room on a high floor that could be checked in. After taking the elevator upstairs, I found that the elevator was very close to the room. I was woken up by guests in other rooms for two consecutive mornings, which was really annoying. It's very uncomfortable. There are no hooks in the bathroom, which is quite inconvenient. Since there is only about 5 cm high tile floor between the shower room and the toilet, water will overflow to both sides of the toilet every time you take a bath, even if the bathroom door is always open and the room is closed. The air conditioner was turned on all night, and there was still a large area of wetness next to the toilet the next morning. Finally, let me talk about the advantages: the front desk service attitude is still good, the hotel is in a strategic location, and the transportation is convenient!
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