Shanghai Boutique Hotels

When I checked in, Starry was very kind. I asked for a late checkout and she gave it to me free of charge. I was also upgraded room free of charge which was very nice. I wasn’t overly sure on the amenities the hotel had (pool etc). The room was very clean with a lovely large bed. Good wifi, big TV, water in room, optional mini bar. I ordered some room service for lunch and it was very nice and came within a good time. All staff were very kind. I had a takeout delivered to the hotel and someone (I didn’t get her name) was very kind and helped me on her own phone to lick it up as I didn’t know how to do it. Would definitely stay again!

What we love - its central location, cleanliness, a lot of food choices during breakfast buffet, heated pool. We just had some concerns during booking and check in, it was not indicated that our room has no windows but the reception just gave us this room without windows. Due to winter, temperature control cannot be changed so it tends to be very warm.

Check-in wasn’t a good experience, but the hotel was okay after that. When I first checked-in, the room key cards I was given didn’t work, which was frustrating as the room was one of the furthest from reception. This meant I had to go all the way back for new keys after a long day. I just wanted to relax! Then the second room I was given didn’t match the photos on Trip.com, in particular it didn’t have a real window, looking over the dining area rather than outside. But when finally settled into the third room, the stay was okay. It was supposedly an upgrade, but it only looked like the room I had booked. The location is the big plus: right on Nanjing Road Pedestrian Street which leads to the Bund, both iconic locations that are great to visit. I didn’t have the breakfast as there were no spare seats, so I went to a nearby McDonald’s instead. The hotel needs to enlarge its dining area.

The Best Hotel ,Valued Price, Delicious & Various Breakfast ; Comfortable transport, Taixi &Red Metro 50m. ;Very kind staff support ; Booking Shanghai Museum & VIP Van to Airport; Very Luxury Executive Club Food , Drink & Place , Very Big size Executive Room & convenient. A perfect 5Star Hotel ; 5-10minute to Downtown. Modernize Robot to reception

Our stay was pleasant and most of the staff were very helpful & friendly. They will greet us whenever we walked pass. Too bad we did not have the chance to enjoy the facilities and dine in the hotel. One feedback I had was during our check-in day on 28 Feb 2024. We were not sure if we had arrived at the right hotel as we do not know the hotel's Chinese name. It was raining and I wanted to alight & make a quick check with an older porter at the hotel entrance/drop-off point. When I asked the older porter ”这里是不是 Okura Garden Hotel?” He just brushed me aside and said ”不知道!”. In the end I had to dashed into the hotel lobby and reconfirmed with the reception on duty. Understand that English may not be a common language for the hotel staff especially the older ones. But won't it make a great difference if the staff at least knows the English name of the hotel that they are working for?

Had a small hiccup in our room but that was rectified quickly. Overall great location, room was great, service was great. Would choose Conrad on our next trip again!

Perfect 5nights stay in Shanghai. Excellent location-5mins walking distance to Yu Yuan豫园, 3mins to nearest MRT Station (Yuyuan Station), Family Mart. 10mins walk to the Bund. 2 stations away to Nanjing Pedestrian Street. Room- Excellent design, huge room with seperate toilet(automation toiletbowl) and shower with bathtub, dressing table, big wardrobe to hang coats and big space to put luggages. Spacious Living area. Minibar is free and replenish everyday. Service- Front desk Lily and others staffs are helpful and friendly. All my request were fullfilled. House keeper aunty name 覃爱元 is so nice and polite , she always keep our room clean and tidy! Breakfast-Alot of variety, chinese and western. Coffee is good! Hotel Interior- New , Classy and elegant! Awards winning hotel.

Nice hotel in a good location, walkable to the bund and peoples square (20mins?). Not as upmarket as it used to be, and in need of renovation, but signs say this will happen early 2024, would book again, and hopefully a few ******* will be improved! Perhaps not worth the extra for the fancy rooms?

Service: 5/5 stars. Extremely friendly staff. The reception team is very helpful in giving room and meal information. The staff kindly gave us a Mingzhu tower view for our 2nd night here - it was a tough request but they made it happen! Thank you Jay! Location: 5/5. Located directly on Nanjing road where all the food stops and only 12 minutes walking distance to the Bund! Food: 10/5 The breakfast selection here is SUPERB. They have cold dishes like salad, hot food such as noodles and pan fried buns and local snacks such as fried rice cubes (?) Ci fan gao. I booked this hotel stay to celebrate my mums 65th birthday and the hotel staff are so sweet and organised a beautiful chocolate cake for us. Honestly, this hotel is fabulous and is worth your money!

I have stayed in this hotel before when it was the Hilton. It was good then, and it is good even now. It used the home tennis stars during the Tennis Masters tournament in Shanghai. The location is the best part of this hotel. and easy access to Metro stations, the neighboring roads Julu Lu Changle Lu and Fumin Lu are buzzing with activity on weekend nights with their endless bars and restaurants! a great place to chill out, and I did just that. I got upgraded to a fantastic room with a view of Jingan Temple!