Anonymous User
February 15, 2024
The hotel costs 1,132 yuan per night. We were informed before booking that we were traveling as a family of five, with a one and a half year old baby, my husband, my parents, and me. However, when we checked in, we found that the room was not in good condition. As for the quilt, we have communicated many times that we need to add a quilt if there is a baby. Because the baby sleeps in all directions, three people cannot cover the quilt with one quilt. The hotel directly refused to add a quilt and sent over a pillow and a small blanket saying that this can be used to cover the baby. , it is obvious that the hotel owner is too young to be a parent. It is so thin and small, can it be covered? I really didn’t consider families traveling with babies at all, so I contacted Ctrip’s housekeeper and after many communications, the hotel sent me a quilt. This was originally a very simple and normal request. Families with children would be given an extra quilt, but they had to go back and forth on this issue more than a dozen times. It’s Chinese New Year, it’s the fourth day of the ***** New Year, you are making me so upset! There are many hotels nearby that cost a few hundred yuan. I was worried that my parents would not be able to live well, so I spent more money to stay in a more expensive hotel. I never expected that it would be worse than a hotel with a few hundred yuan. . . . This 1132 yuan is not worth it and I will never come back again.
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