Ruby Hotels Hotels in Shenzhen

Although it's an older hotel, the service is excellent. **Facilities**: The facilities are quite comprehensive, with a laundry room and a gym. There's also a bar on the ground floor. **Cleanliness**: Despite being an older hotel, many of the cleaning staff (aunties) put their heart and soul into cleaning the rooms to the best of their ability, and their attitude is very friendly. **Service**: The overall service is prompt, with quick responses and resolutions. If something can't be done, they explain why. Everything is followed up on and acknowledged. **Environment**: I only have one point to make about the environment: the breakfast area. Because it's shared with Kaiyuan Mingting, it feels a bit chaotic. I wonder what the price difference is between the G Bao (my hotel) and Kaiyuan? I booked a room type that included breakfast for two, specifically a calendar room through Ctrip, for around 500 RMB. I noticed that their usual starting price, including breakfast, is often 500+. So, I believe breakfast should be separated and independent from Kaiyuan Mingting to improve the experience. Regardless of whether the two hotels belong to the same group, they have different names. Plus, on the day I dined, there were so many people; the breakfast restaurant was incredibly crowded. So, I strongly suggest separating them, especially now that it's summer. I hope this can be improved soon. Overall, it's a hotel with distinct characteristics and a unique style. This is a genuine review.