Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 16, 2026|Executive Queen Room
Guest UserThe surroundings are convenient and quiet, and the hotel corridors are clean. The room layout is well-designed, the air conditioning noise is low, the bathroom water pressure is strong, and the hardware facilities exceed expectations. The natural light is excellent. The smart room control system is responsive, allowing one-touch control of curtains and lights. The room's soundproofing is good, blocking out noise, making for a peaceful and secure stay.
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Price per night from:PLN 188
Posted on Aug 6, 2026|Deluxe Twin Room
Guest UserI stayed for one night and was generally quite satisfied. Check-in and check-out were smooth, and the staff were polite without being pushy. The room was clean, the towels and bedding looked relatively new, and the shower water temperature was stable. I went to breakfast a bit late, but the replenishment speed was decent, and there weren't long periods of empty trays. Overall, nothing particularly amazing, but also no obvious flaws; it was a comfortable stay.
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Price per night from:PLN 323
Posted on Jul 6, 2026
Anonymous UserSeveral of my colleagues frequently stay here, and the service at this hotel is truly excellent and thoughtful. The front desk staff proactively asks about your needs and are very meticulous, which avoids many awkward situations, making it very friendly for introverts or those who might be shy about asking for things. Even if you're someone who feels embarrassed to speak up, you can still enjoy their great service. The rooms are also wonderful and quiet, very clean, and the bedding is comfortable. The cleaning staff in the hallways are also very friendly and always greet you. The hotel's location is super convenient for work, just two subway stops away, and there are many restaurants nearby, offering everything you could want. Staying here makes dining, shopping, and getting around incredibly easy. It offers great value for money, highly recommended!
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Price per night from:PLN 138
Posted on Aug 11, 2026|Deluxe 2-bed Room
Guest UserThis Marriott hotel in Shenzhen offered an excellent stay. The overall atmosphere was understated luxury, not overly commercialized. The room had great natural light and was meticulously cleaned. What impressed me most was the staff's service; the guest relations specialist was incredibly kind, thoughtful, and proactively attended to many small details.
During my leisure time, I tried the hotel's mooncakes. The custard lava filling was soft and silky, and the red bean paste with aged tangerine peel had a rich flavor, clearly showing the quality ingredients used. Whether for a short stay or purchasing Mid-Autumn Festival gifts, this hotel won't disappoint. I look forward to my next visit.
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Price per night from:PLN 518
Posted on Aug 6, 2026|Deluxe 2-bed Room
BusshuiA huge shout-out to Vanilla at the front desk of The Ritz-Carlton, Shenzhen Galaxy! My stay was absolutely perfect. The lobby ambiance is grand and elegant, and the location is superb. However, the most outstanding aspect was undoubtedly the professional service from the front office team. A special thank you to Front Office Director Perry and the entire front desk team: Hedy, Jimmy, Jennifer, Molly, Erin, Dannie, Koko, Sahar, Joy, Bella, and Eva. The whole team is incredibly well-trained and works seamlessly together, maintaining order even during peak check-in times. Both check-in and check-out processes were efficient and quick.
The team members were consistently gentle and polite, proactively explaining hotel facilities, local transportation, and member benefits. They were prompt in responding to requests for luggage storage, coordinating room needs, and answering inquiries. Their attention to detail was exceptional, perfectly embodying the Ritz-Carlton's 'Ladies and Gentlemen serving Ladies and Gentlemen' philosophy. Each team member was patient, meticulous, and handled situations with poise, resolving issues efficiently and thoughtfully. There was no cumbersome waiting at any point, and my travel fatigue instantly melted away. When I visit Futian next time, The Ritz-Carlton, Shenzhen Galaxy will still be my top choice. I wholeheartedly recommend it to everyone!
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Price per night from:PLN 891
Posted on Jul 6, 2026
HengchongzhizhuangdelidabaoThis hotel offers great value for money, and it's within walking distance to Haiya Colorful City. I was really impressed by the hotel's public areas – you can play games, work out, relax, read, do laundry, even get a manicure; they have everything! The breakfast buffet was also quite diverse. During breakfast, I saw a foreign guest ask a server for a baby fork, but the server didn't understand. It would be even better if they could improve their basic English training for handling international guests. Keep up the good work! I'll definitely be back for another stay.
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Price per night from:PLN 251
Posted on May 4, 2026
Guest User
The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.
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Price per night from:PLN 1,793
Posted on Aug 14, 2026|1 King Standard Room
Guest User
My business trip to Shenzhen this time exceeded my expectations in terms of the overall stay experience. When I checked in, it was peak time, and the lobby was quite crowded. Joy handled everything very smoothly, without any rush, and quickly processed my check-in. She also took care of various small on-site requests without needing repeated back-and-forth communication. The room's maintenance was satisfactory; the desk was dust-free, and the bathroom was clean and tidy. After a long day, returning to a clean and comfortable room was great. The hardware isn't brand new, but it's practical enough for a business trip. The internet speed was stable, and the desk space was ample, allowing me to catch up on some work in the evening. The hotel's location is very convenient for business travelers, being close to many business hubs. There are plenty of dining options downstairs, and getting taxis to and from the hotel is easy. The soundproofing between floors was also good, allowing for a peaceful rest after a busy day. As someone who frequently travels for work, I value this kind of reliable and unpretentious experience, and this is my genuine impression of the Crowne Plaza Hotel.
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Price per night from:PLN 365
Posted on Jun 28, 2026
Guest User
Fantastic location, just a few minutes' walk from the Convention & Exhibition Center Metro Station, making it incredibly convenient for business trips and exhibitions! The front desk staff are warm and attentive, and respond very quickly. The rooms are clean and tidy, with a simple yet upscale design. The Ailant mattress ensures a comfortable sleep, and the floor-to-ceiling windows offer great views of the Futian CBD cityscape. The bathroom has stable water pressure and a complete set of amenities. The soundproofing is excellent, ensuring an undisturbed rest. There are plenty of restaurants and shopping malls nearby, and transportation is very convenient. Overall, the attention to detail is impressive, and it offers exceptional value for money. It's my top choice for business travel, and I'll definitely stay here again next time I'm in Futian. Highly recommended!
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Price per night from:PLN 274
Posted on Jul 23, 2026|Bathtub King Room | Skyline City Views + Premium Appliances + Deep-Sleep Bedding
Anonymous UserLocated very close to the main walking/shopping street, friendly staff at reception and a nice reception lobby where you can sit. We stayed on 45th floor and the the rooms are specious with an amazing view. The washing machine has a dryer in it too. The hotel has a delivery robot. The room has a big fridge and the bed is comfortable. Overall a great stay, would recommend. Reception is located on the 28th floor
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Price per night from:PLN 239