Shenzhen Hotels with Breakfast

Our stay was absolutely fantastic. There's a free self-service laundry room with washers and dryers on the second floor, and Nanshan Ancient City is nearby, which was great for exploring. We loved our stay! There are also cute cats on the second floor, named Xiaoqiu and Xiaoguo. The room facilities were decent, and overall, it was a very pleasant experience.

I stayed for one night and was generally quite satisfied. Check-in and check-out were smooth, and the staff were polite without being pushy. The room was clean, the towels and bedding looked relatively new, and the shower water temperature was stable. I went to breakfast a bit late, but the replenishment speed was decent, and there weren't long periods of empty trays. Overall, nothing particularly amazing, but also no obvious flaws; it was a comfortable stay.

Several of my colleagues frequently stay here, and the service at this hotel is truly excellent and thoughtful. The front desk staff proactively asks about your needs and are very meticulous, which avoids many awkward situations, making it very friendly for introverts or those who might be shy about asking for things. Even if you're someone who feels embarrassed to speak up, you can still enjoy their great service. The rooms are also wonderful and quiet, very clean, and the bedding is comfortable. The cleaning staff in the hallways are also very friendly and always greet you. The hotel's location is super convenient for work, just two subway stops away, and there are many restaurants nearby, offering everything you could want. Staying here makes dining, shopping, and getting around incredibly easy. It offers great value for money, highly recommended!

This was my first stay at the Shenzhen Marriott Hotel, and honestly, it was a mixed bag – some good, some not so good. The staff at the front desk and in the restaurant were excellent, very friendly and helpful. However, the staff at the entrance and the bellhops were quite disappointing. They weren't proactive in assisting guests, and for a hotel, the first impression often comes from the entrance staff. This really detracted from my overall experience. The front desk staff were polite and said everything was fine, but the baggage handlers were truly awful. On the positive side, the dim sum at the restaurant was exceptional. So, if I ever consider staying here again, I'll definitely have to think long and hard about it. I honestly don't understand how a five-star hotel can have such a stark difference in service quality. For a first-time guest at the Marriott Shenzhen, it was certainly a memorable experience, but not entirely for the right reasons.

Although there were a few minor hitches during my stay, the hotel staff handled everything efficiently and responsively, and the issues were resolved quickly and properly. I'd especially like to thank Jennifer for her patient assistance throughout, her gentle and considerate demeanor, and for proactively helping me coordinate various matters – she's very responsible. Overall, the positive aspects far outweighed any negatives; the hotel's emergency service and staff professionalism are commendable. I would choose this hotel again for my next trip, highly recommended!

This hotel offers great value for money, and it's within walking distance to Haiya Colorful City. I was really impressed by the hotel's public areas – you can play games, work out, relax, read, do laundry, even get a manicure; they have everything! The breakfast buffet was also quite diverse. During breakfast, I saw a foreign guest ask a server for a baby fork, but the server didn't understand. It would be even better if they could improve their basic English training for handling international guests. Keep up the good work! I'll definitely be back for another stay.

The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.

Staying at the Crowne Plaza was a generally solid and practical experience. Joy handled the check-in process efficiently and was straightforward to communicate with if any issues arose. The hotel's location is excellent, not far from the subway and large shopping malls, making it convenient for business, dining, and shopping without traveling far, saving a good amount on transportation costs. The room hygiene was quite well done; the bedding was clean and tidy, the bathroom had no lingering water stains or odors, and the desk and floor were clean, making for a reassuring stay. All in-room facilities were in normal working order, including lights, bathroom fixtures, and charging ports. Public areas were also well-maintained, indicating consistent upkeep. The hotel was mostly quiet throughout the day; even with the bustling commercial area nearby, closing the door provided a good resting environment. The front desk and other staff were responsive to requests and never dismissive. While there aren't any overly fancy services, the hotel largely delivers on expectations, making it a well-balanced choice for business trips or short getaways.

Fantastic location, just a few minutes' walk from the Convention & Exhibition Center Metro Station, making it incredibly convenient for business trips and exhibitions! The front desk staff are warm and attentive, and respond very quickly. The rooms are clean and tidy, with a simple yet upscale design. The Ailant mattress ensures a comfortable sleep, and the floor-to-ceiling windows offer great views of the Futian CBD cityscape. The bathroom has stable water pressure and a complete set of amenities. The soundproofing is excellent, ensuring an undisturbed rest. There are plenty of restaurants and shopping malls nearby, and transportation is very convenient. Overall, the attention to detail is impressive, and it offers exceptional value for money. It's my top choice for business travel, and I'll definitely stay here again next time I'm in Futian. Highly recommended!

Located very close to the main walking/shopping street, friendly staff at reception and a nice reception lobby where you can sit. We stayed on 45th floor and the the rooms are specious with an amazing view. The washing machine has a dryer in it too. The hotel has a delivery robot. The room has a big fridge and the bed is comfortable. Overall a great stay, would recommend. Reception is located on the 28th floor