Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 25, 2025
Anonymous User
I don't know of any other hotel that is as wonderful and perfect as this.
We stayed here on our honeymoon. They prepared a surprise for us, and we never had to wait in line for the cafe. The room had high ceilings, was kept clean, and we could see the Opera House from the window. Everything was perfect. There was always a doorman on hand, so we were able to start and end our day beautifully.
It's located in the city center, so sightseeing is easy to do.
I'd like to visit here every time we have an anniversary.
Thank you so much for a wonderful time.
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Price per night from:€548
Posted on Oct 17, 2025
Anonymous User
This hotel exceeded my expectations. First, let me talk about the service, which I would say is exceptional. Our room was cleaned meticulously every day, with two services, one in the morning and one in the evening. The room itself was also very spacious, which is a pleasant surprise as European hotel rooms tend to be smaller; the size of this room was just perfect for me. Secondly, the location is absolutely fantastic, right in the city center, making it incredibly convenient to get to any attraction. Just a short walk to the right from the hotel entrance is the Golden Hall. They even thoughtfully provide umbrellas on rainy days. Thirdly, the hotel perfectly blends modern and classic styles. You'll find a very classical elevator in the lobby, but if you have luggage, there's a separate modern elevator available. Fourthly, the price of this hotel is also quite reasonable. The surrounding area offers convenient transportation, dining, and drinking options. If I ever have the chance to visit Vienna again, I will definitely stay at this hotel.
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Price per night from:€348
Posted on Nov 10, 2025
Lenshyuu
I stayed for 3 days, and the service mostly met my expectations. They helped with luggage, and the turndown service and daily room cleaning were all provided as they should be.
The rooftop bar also offers a nice view.
There's a gym and a pool downstairs too.
Breakfast really depends on the main course you order; after a few days, I found the English breakfast and Eggs Benedict to be quite good.
The room had high ceilings, and the view outside the window was also pleasant.
Since it's right next to the City Park, it's very close to the station for the Airport Express (CAT) and places like the Musikverein (Golden Hall).
From the hotel, you can reach Schönbrunn Palace, Belvedere Palace, or Hofburg Palace within 20 minutes by metro or tram.
By the way, buying a city card that includes the airport pass is quite worthwhile (the hop-on hop-off bus didn't seem to have much purpose).
Public transport is excellent; the metro and trams are very well-developed, and they run late, pretty much covering everything you'd need.
The CAT goes directly from the airport to City Park in one stop, taking only 16 minutes.
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Price per night from:€445
Posted on May 5, 2026|Standard Twin Room
norn96The location is great, about a 5-minute walk from the train station, and you can reach various attractions by bus in 15-30 minutes. The hotel lobby has a strong design aesthetic, and the rooms are quite spacious. The mini-bar drinks and snacks are complimentary, and there's an electric kettle. Breakfast is a mix of à la carte and buffet, with a good variety at the buffet. It's a shame the hotel changed from Andaz to Hyatt after I booked, so I didn't get to experience the Andaz amenities.
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Price per night from:€130
Posted on Jun 15, 2025
Leslie Lon
Friendly reception, clean rooms with daily service. Amenities were excellent with a great location nearby a mid-size supermarket(SPAR).
Salt & Honey restaurant is a must visit. Food is really good with great service. We arrived late around 9pm and staffs still open the kitchen and prepare food for us. Greatly appreciate this along with friendly 21yo dude(Apologies didnt manage to get your name) whom we spoke with. We ordered tapas day after and it was served right to our room.
My wife and her gf visited the Spa and enjoy their 2hrs session there.
Overall is a 9.5 for us less the noise from kids jumping around floor above. Will still return to stay when back to Vienna.
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Price per night from:€173
Posted on Jun 3, 2026|Deluxe – View of st. Stephen’s Cathedral, Lower Floors, King-Size Bed or Twin Beds
Guest UserI really enjoyed my stay at SO/Vienna. The room was spacious, spotless, and thoughtfully designed. The included minibar was great —well-stocked with high-quality snacks and drinks. I have the cathedral view room, enjoyed very minute.
Most importantly, the staff were exceptional. Joebelle made both check-in and check-out seamless and genuinely pleasant. The gentleman who assisted with my luggage was equally impressive—warm, attentive, and professional. The level of hospitality throughout the hotel was outstanding.
I highly recommend SO/Vienna.
And of course, Das Loft offers one of the most breathtaking views of the city—an absolute highlight of the stay.
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Price per night from:€158
Posted on Oct 5, 2025|Standard twin Room
Guest UserThis hotel definitely worth its money! Breakfast is amazing. Gym has everything you need! Very clean room, has shower gel shampoo conditioner , body cream, towels, even coffee machine with capsules!! If I go to Vienna one more time I’ll definitely stay here!
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Price per night from:€74
Posted on May 3, 2025
Christopher
Lovely, quirky hotel in an excellent location.
It's an easy walk into central Vienna, and sites like the Parliament, Rathaus and Leopold Museum are practically on the doorstep.
Transport links around Vienna are excellent, with the U2 station almost within shouting distance.
Staff speak excellent English, and are friendly and helpful.
Comfortable, if smallish room, and well sound insulated.
Only fault is the erratic WiFi. It often dropped, making streaming a frustrating experience.
The onsite restaurant makes decent pizza at a good price - a decent option if you don't fancy going out.
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Price per night from:€91
Posted on Nov 14, 2025
Guest User
Personally, I found it rather average. From the window opposite my room, everyone could see everything clearly, and conversely, if I didn't draw my curtains during the day, others could see me too. Upon entering, there was a sticky mess on the bar that had stuck to my room key. I contacted Ctrip customer service, and they assisted in cleaning it again. Later that evening, the hotel, probably trying to make up for my bad impression, sent me two pillowcases embroidered with my initials and a bottle of Austrian sparkling wine. Unfortunately, I had a cold and didn't touch them. I could only take the pillowcase with me because of the name on it. Those things aside, what I found most unbearable was the dim lighting in the bathroom, which was very unfriendly to women. The rooftop restaurant, however, deserves five stars!
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Price per night from:€577
Posted on Dec 25, 2023
JTSydney
Booked this hotel for 2 nights in Vienna. Location wise, it's not the most convenient. It is not within walking distance to either the main train station or the city center. The closest metro station is about a 5-7 minutes walk. It is predominantly a residential area but there are some good and cheap eateries near the metro station. The hotel is part of a sports club (hence the name Sportshotel). There is a restaurant in the hotel which serves great food at reasonable price. The hotel also has a sauna which is free for guests of the hotel to use but I haven't tried it.
The room itself is quite spacious with the usual amenities minus a kettle (so can't make coffee or tea in your room)! Not sure whether this is typical for all hotels but other hotels I've stayed in neighboring countries all have kettle. It is very clean with daily cleaning. It has a big window which gets quite a bit of sunlight and a safe to store valuables.
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Price per night from:€74