Vienna Hotels with Balcony

We were coming from Nova Rock and got there quite early. We were greeted by a very friendly woman, who checked us in and gave us a room ahead of time, which was incredible. The washing machines and tumble dryers were a great bonus and easy to use. There's a cafe just down the road by the Spar as well which has great service and a lovely owner.

I went to Vienna twice this year, and stayed at this hotel again this time. It's a little far from the center, but that's not a problem. The hotel has all the facilities you need, so you can relax. It was the end of November, so I brought thick pajamas, but the room was very hot so I didn't need them. My grandmother broke the shower door, but they called a repairman the next morning and I was grateful. The coffee maker was also broken at first, and when I told the receptionist, they came to fix it while I was out. I think the service is great.

I like it very much. The subway is very early. The opposite is the zoo. There are many things to eat around. The hotel is very cost-effective. I will stay here next time I go to Vienna.

Hotel staffs are so nice, and room condition, location, view all were so lovely. I definitely will come again. Thank you Hilton Vienna!

The location is not very near to the train station if you carry big luggage to walk around. It’s not inside the city as well but you can get to the city within 20 mins, so it’s acceptable. Room was spacious, bright and clean. The breakfast buffet selection is rather limited. However, they have the ala carte eggs menu free to order which saves the breakfast quality. Next, the negative points. The receptionist guy (in specs & suits) was not helpful (unfortunately, we didn’t get his name because the staff here do not wear name tags). We stayed for 3 nights and we asked the guy to help us book the rooftop bar and he failed to do so for every single night. First night he said it was fully booked and said it would be available the next day. Next day, he said the bar was fully booked again. Third day, he wasn’t around and we asked a friendly female receptionist to help check the availability and she successfully made the booking for us. We went up on our last night and the bar was pretty much empty. It was a disappointing service and experience from the reception guy considering the high level of customer service claimed by Andaz.

I don’t know why is this hotel has 3*, for my opinion it supposed to be 4* Very nice design and beautiful warm room. Huge bed and great room size. Only one thing that we didn’t like was the closed door to the next room because we could hear all noise from our neighbors

Fantastic hotel will come again soon thanks much!! Appreciate the great service

Room was clean but the location is further from the city area nearer to the schonbrunn palace. Took a long time to check in even though it was at night. Some of the amenities were not available, body soap was empty and conditioner was not provided.

Some places you visit, and some places stay with you. The Ritz-Carlton in Vienna isn’t just a hotel, it’s a memory, a feeling, an experience I’ll carry with me. As someone who’s traveled extensively, I’ve seen my share of beautiful hotels. Many shine on the surface, but very few have what this place has a soul. And that soul comes from the people. What struck me most during my stay wasn’t just the elegance or the comfort. It was the warmth, the attention to detail, and the sense of care from every single person I met. From the housekeepers to the receptionists, the breakfast staff to the management, every interaction felt meaningful. In the hotel industry, teamwork is everything. It’s like the gears of a watch. Every single cog, no matter how small or large, plays a vital role. If one is missing, the clock stops ticking. And at The Ritz-Carlton, every cog turns perfectly. Breakfast, for instance, was an experience I won’t forget. Their Eggs Benedict was the best I’ve ever had, but it wasn’t just about the dish. It was the way it was served, with care, with pride, and with the intent to make my morning special. To everyone who works here: thank you. You’re not just doing a job, you’re creating moments that stay with people. You turned my stay into something I’ll look back on with a smile, and that’s not something that happens everywhere. To anyone considering a stay in Vienna, know this: The Ritz-Carlton isn’t just a hotel where you’ll feel pampered, it’s a place where you’ll feel seen, valued, and at home. Experiences may fade, but the way this team made me feel will last forever.

It’s good hotel but definitely not 5 stars Good style and furniture. But we asked for a kettle and we’ve got it without cups and tea No hair conditioner. Be ready that your shower is almost in your room And gym is tiny and not good equipped