Best Osaka Spa Hotels

I’ve stayed here more times than I can remember. Just shows how much I like the IC. The hotel continues to deliver on service, cleanliness and location. With the opening of the Grand Green Osaka there are even more shops, restaurants and greenery around the hotel. It’s a big shame though that with the new office and hotels towers having come up, rooms facing the west, which in the past had the best views of the Umeda Sky Building and the Yodo River now has obstructed views.

Location was great, just around 500m away from exit 24 from Metro Namba Station which has a lift and escalator if you're traveling w big luggage. 7-11 right next door as well for all your combini and luggage delivery needs. There's no front reception, check in and check out are via a kiosk and there's a self service luggage storage area too but there'll be staff on hand to provide assistance if needed. Room was clean and decently sized but wld not rec more than 2 big luggage in the standard rooms. Overall value for money.

Clean and new hotel. Able to survive an earthquake!!! Room was very spacious and toilet was comfortable as had a separate area for shower, sink and wc. Nice view as we were on the 50th floor. Could see all the way to Osaka Aquarium. Staff were friendly. Hotel is well connected (sheltered) to JR and Chou lines which are linked well to all parts of the city. Many convenience stores and bakeries nearby.

The location is OK, it's basically a 10-minute walk to Umeda Hankyu! The room is quite big, it's considered big in Japan! But the facilities are a bit old, after all, it's an old hotel, it's been there for so many years, but the maintenance is OK, the room faces south, the city view is good! Check-in is after 3 pm, a bit late!

Superb location, the only other hotel I want to try in the area would be Park Front, given it is really at park front. Wide dining selections in the adjacent malls. Good customer service, we were greet by the Korean young man (Joohan was his name I think), who speaks very good English and was very helpful to arrange our left luggage to be brought into our room when ready. Love to come back, if their female onsen can really be restricted to female only... Have seen different mothers of unassociated families, bringing their non-toddlers boys into the ladies onsen... This really makes me felt awkward and really embarrassed.. , especially more these boys keeps looking at females in the lockers, shower, onsen area. Not sure why their mothers didn't noticed or care to tell them off.. Sigh!

Very nice for location with excellent facilities and staff. Couldn't ask for any better experiences so far.

Centara Grand Hotel Osaka exceeded my expectations! It’s one of the best hotel I’ve stayed in Osaka. The room was spacious, nice, quiet, and clean. The customer service was great. The location is perfect, short distance walk to the metro stations and Dotombori. If you’re looking for a luxury hotel in near the shopping areas, this hotel is 100% recommended. I would go back again. 😉

All reviews are based on the room on the 32nd floor where I stayed and my own experience. Let me start with the main point. The hotel is too new. The room smells, smells, and smells, especially the walk-in closet! I wanted to try it, but I was taught a lesson by reality. If you bring your children or mind the smell of the decoration, come back at least 3-6 months later. Advantages: Nice night view. Soft slippers. New facilities. The walk-in closet is very large. The refrigerator is very good and has a full range of products. You can have anything you want to drink in the middle of the night. The coffee pot is from fellow, and the nuts in the room are delicious. The hotel TV projection is smooth. The shower facilities are clean. There is still room for improvement: The location is not easy to find. No taxi driver can quickly recognize the location. You have to check it on the roadside for a long time. It seems that because it is too new, the navigation on the taxi did not enter this address. The front desk pretended not to understand Chinese and said that he could not speak a bit of Chinese. After checking in, I suddenly saw his name tag and asked him in Chinese, ”Isn't your surname Chen?” He immediately made a 🤫 gesture to me, smiled awkwardly and whispered that the rules do not allow speaking Chinese. I asked him if he was *********, and he nodded vaguely. You can experience it yourself🤷. The welcome service is two bottles of mineral water and disposable towels. When the room fee is paid in advance, a deposit of 60,000 Japanese yen is collected. There is no service of sending upstairs and introducing the room. I don't know why this Four Seasons Hotel does not have such a basic service. I communicated with the hotel in advance that I would bring children and needed children's products in the room. After three communications, the hotel said that they would be prepared, but there were no children's products in the room. There was no welcome fruit, but two cupcakes with DIY frosting and marshmallows were given. Maybe they think this is children's products. I got a corner room on the 32nd floor. It may have just been renovated. The door smelled of renovation. The cloakroom smelled even worse because it was completely enclosed. There was a numbered sticky note on the door, which was not removed by the service staff until I checked out. The pillow was very uncomfortable. Remember to ask the room service for a harder pillow. The TV welcome addressed the guest without the last name. The night bed was better on the first day. In the following days, the pillow was not moved away or the quilt was tucked away, and the slippers were not taken out. Maybe this is the rule of this Four Seasons. The bathtub is square, not long, and the shower position is a bit strange. I feel that it is not very comfortable to use. I especially hope that the room manager can use the hair dryer himself. The sound is huge! And my hands are numb after drying my hair. The coffee pot is so good, the hair dryer can be improved. The texture of the towel is not good, it is very hard, the bathrobe is also wrinkled, and the belt I got one day has flying edges. They really don’t treat me as an outsider. The air conditioner is weird. You can't adjust it to heat or cool. The temperature is set by the guest and the air conditioner decides it by itself. When the air volume is turned off, it is cold below 20 degrees and hot above. I don't understand this. You can hear the sound of cars passing by in the room at night, and there is always a white noise. I don't know if it is the refrigerator or the toilet, buzzing. Oh yes, the pens in the room are broken. There are many other things that I won't go into. In short, this experience is not pleasant, and it has worn away the good impression that Four Seasons left on me before. Considering the room fee of 12,000 for three days, there are many other options. I may not patronize this brand for a long time.

It was an amazing stay at Karaksa Grand, the location and service were both amazing for a girl traveling solo in Osaka. Close to the Shin Osaka station, you can easily access Osaka(Dotonburi, Shinsaibashi..) or travel to Umeda area to shop at the department stores. The onsen was well equipped - extremely clean with two pools and even a steam room. The reception area offers a wide selection of amenities (ie. Pola/DHC cleansing oil, toners, lotions, creams, razors, cotton buds...) all free for takes. The room is quite large for city standards in Japan, with mini fridge and enough usb outlets for charging. The shower & bathroom(wet/dry areas) are separated and the room is extremely clean. I stayed for three nights in total and would recommend this hotel to anyone traveling to Osaka. There's a decent sized Lawsons right around the corner and a few izakayas/ ramen restaurants around. Can't imagine a better stay anywhere else in the area!