Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 21, 2026
Guest UserThis is my second time in Osaka, and I chose the Waldorf Astoria again. The room facilities are excellent, and it's super convenient to walk to all the major department stores in Umeda from the hotel's underground access. However, the breakfast was quite disappointing. Apart from congee, there were no other Japanese food options at the breakfast buffet, only an à la carte set. While it was very refined, for the price, there should definitely be more Japanese food options included in the buffet.
Show more
Price per night from:TWD 26,515
Posted on Jul 15, 2026|Executive Deluxe King (with Sofa Bed) For 3 People
Guest UserThe location is fantastic, right outside the JR station and a 5-minute walk from Universal Studios Japan's entrance. There's a convenience store and shops downstairs – a perfect choice. We even went back to the hotel to rest when it got too hot at Universal Studios, then re-entered in the evening to continue the fun. After a long day of walking, a relaxing bath and soak at the top floor spa in the evening was exactly what we needed to unwind. Everything was perfect, except for the crowds – too many people at breakfast and in the showers.
Show more
Price per night from:TWD 4,153
Posted on Jul 25, 2026|Deluxe Twin - Yu Standard Floor
Guest User• Train noise is a major issue. The nearby railway can seriously affect sleep and overall comfort, especially for light sleepers or guests staying in track-facing rooms.
• Room preference is not guaranteed. Even if you request a higher floor or quieter room at check-in, the hotel may not be able to accommodate it.
• Sound insulation seems weak. Guest reports mention noise from trains, hallways, and sometimes adjacent rooms, which suggests poor acoustic comfort.
• Room allocation can be disappointing. Some guests feel the room they received did not match their expectations for quietness or location.
• Service recovery may be limited. When issues arise, the hotel may apologize but not offer a practical solution such as a room change or upgrade.
• Overall stay quality can be affected by location trade-offs. The hotel may be convenient, but that convenience comes with noise exposure.
Show more
Price per night from:TWD 8,276
Posted on Jul 15, 2026|Superior King Room
Guest UserTitle: Still loyal to the brand, but service details and efficiency need improvement
Brand Loyalty: As a frequent traveler who stays in various hotels, among the many I've experienced, I still favor The Ritz-Carlton the most. My recent stay at The Ritz-Carlton, Osaka, largely met my expectations for this luxury brand.
Feedback on Breakfast Service Experience: A small incident occurred during breakfast today, which I hope hotel management will address. There were Chinese tourists speaking loudly, drawing attention, and the server, in handling this unexpected situation, skipped over me without letting me pass first. While I understand the server might have prioritized dealing with the situation, this objectively made me feel a bit disrespected. As a high-end hotel, I suggest adopting a more professional business approach in service procedures, ensuring 'equal treatment' and 'courtesy to all' to avoid making other guests feel overlooked or discriminated against.
Room Service Efficiency Issues: Furthermore, the front desk's efficiency in responding to room requests was disappointing. For a basic request like retrieving a key, it usually took at least 15 to 30 minutes; yesterday, it even took a full hour. This prolonged waiting time made me feel completely unvalued as a guest. I hope the hotel can optimize its internal staff allocation and service response mechanisms to improve the efficiency of basic services.
Public Area Etiquette Initiative: Finally, I'd also like to kindly remind all guests that the hotel restaurant is a public area. I hope everyone can be mindful of controlling their volume during meals to jointly maintain a quiet and comfortable dining environment.
Show more
Price per night from:TWD 15,966
Posted on Jul 29, 2026|Cozy King Room
たまちゃおI’ve lost count of how many times I’ve stayed here. This might just be my favorite hotel in the world.
It’s true, it might not be everyone’s cup of tea. But once you pass through the entrance tunnel, you’re transported to another world, even though you’re still in Osaka.
This time, I was on a blue floor. Despite the heat outside, it felt like the temperature dropped by 5°C. The elevator was neon pink. I was greeted with a warm “Welcome back.” And I replied, “I’m home.”
I was on the top floor, the 27th, on the Midosuji side, my favorite pink floor. Odd-numbered floors are pink, even-numbered are blue.
Soon after, Jack brought my luggage. As always, he pulled my stopper from his breast pocket. Thank you.
“Midosuji is all mine!” I declared, and then it was bath time.
I headed to WET on the 4th floor. I read a book by the poolside, then soaked in the jacuzzi, repeating the cycle. Later, I had a French 75 at LIVING ROOM, served by Mr. Yajima.
The Mexican dish I often order had been slightly revamped and was even more delicious.
Back in my room, it was bath time again. Oh? Extra towels, bath salts, skincare, and a chair! Ah, I remember mentioning it last time. The chair wasn't quite what I had in mind, though.
After that, I fell into a deep sleep, so no turndown service this time. Oh! Their laundry service is excellent here. I always have my high-end brand T-shirts cleaned here. It costs almost 10,000 yen locally, which is a bit much. They even managed to remove a stain from a skirt that H Nagoya couldn't get out.
It’s not cheap, there’s no lounge, and no gym. But I absolutely love it. Thank you always, see you again.
Show more
Price per night from:TWD 14,125
Posted on Jun 22, 2026|Run Of The House
Anonymous UserI really enjoyed my stay in this hotel. It was clean and had nice amenities! I will give perfect score if:
1. They had a better pillow. The Japanese pillow is very hard. It is like sleeping in a stone.
2. The onsen has women staff, it is such a surprise to see a woman doing things in such place with people who are naked. Is a man okay to serve in the women onsen? I think it was awkward for the woman worker.
3. The quilt is like silk, it slides down to the bed when you are sleeping. It is not so comfortable to sleep on.
Other than these 3, everything is perfect.
There is not much in the area of the hotel but It is 6 minutes walk away from Awaza station, a few stops away from Namba station (where is dotonbori) there is a 7/11 beside the hotel.
I have not tried the breakfast, but there is a drink area open from 6-9 pm and you can get some beauty mask or other small things everyday in the reception. The receptionists are kind and polite and the hotel was quiet. The room is small but is convenient.
Show more
Price per night from:TWD 1,807
Posted on Aug 12, 2026|Comfort Double Room
Anonymous UserThe hotel is just a 3-minute walk from Fukushima Station. The front desk staff were very friendly and helpful, guiding me through the self-check-in kiosk and storing my luggage after checkout. If you arrive by airport limousine bus, you can get off at the final stop and walk about 15–20 minutes to the hotel.
The room was very clean, and the bed and pillows were so comfortable that I fell asleep right away. I also appreciated the free ice machine on our floor, which was great for enjoying cold drinks. The housekeeping staff were wonderful as well—even though they spoke limited English, they kindly used translation devices to communicate with us. Overall, it’s great value at HKD 655 per night (note: there is an additional HKD 145 hot spring tax payable at the hotel).
Show more
Price per night from:TWD 2,258
Posted on May 31, 2026
Guest UserI stayed here to watch a football match at Yanmar Hanasaka Stadium. The room walls seemed thin, as noise echoed a lot at night, which was a bit bothersome. However, other than that, I had a really comfortable stay thanks to the convenient access, great service, and the large public bath with a sauna. The room was also very clean and excellent. I'd love to stay here again the next time I go to watch a match.
Show more
Price per night from:TWD 1,100
Posted on Aug 17, 2026|Hilton King Room
Miguoxiaoganlanqiuduidexiaomaisepifuganlanqiuduiduichang
The hotel is very close to Umeda, so much so that I could still squeeze in some sightseeing in the morning before my afternoon flight. The location gets a big thumbs up! 👍🏾👍🏾
Even a standard room offers beautiful city views. 👍🏾👍🏾
However, aside from two bottles of mineral water, no other complimentary drinks were provided. 😶
Show more
Price per night from:TWD 4,710
Posted on May 17, 2026|[annex]single(non Smoking)
Guest UserRight next to the busiest tourist area in Osaka and with access to large number of facilities., Spaworld is surely a top choice to stay. But actually, the day ticket only costs 1500 yen and overnight staying fee is 1300 yen, which means you don't really need to stay in the hotel to use everything and stay for a night, kind of like a SPA net cafe. The plus for using the hotel is that you allow yourself to enter anytime you want.
Show more
Price per night from:TWD 1,851