5-Star Hotels in Osaka

Waldorf set the tone for the entire luxury hotel in Osaka, it deserves the highest praise. From the moment you step out of the car upon entering the hotel, the emotional experience is flawless. Upon reaching the reception area, the hot towels and tea are a first thing you'll find that sets it apart from other luxury hotels. This attention to detail is so thoughtful; it shows how much they understand that after transportation, travelers can perform a handwashing ritual, representing not only physical cleanliness but also a reminder of mental well-being. It's fantastic. The only suggestion I could make is that having someone sit down during check-in would be better than standing at the reception desk. Other staff members who left a deep impression included Yui and another girl who showed us to our room (I don't remember her name, but I do remember she taught me that Yui's name is Y and I; she was all smiles, in high spirits, and explained the hotel facilities very well, greatly reducing any sense of unfamiliarity as a new guest). Since we returned to the hotel quite late that night, we mainly went to the bar near the back entrance for drinks. The bartenders were very attentive, and the welcome drink was delicious. When leaving the hotel, the staff throughout the journey were attentive. Because our next destination was relatively close to the hotel, the staff at the entrance (I forgot his name, but I remember he was short and had braces; his performance that day was perfect) arranged for a hotel car to escort us there. The driver was Italian, very professional, and had an excellent attitude. Words of gratitude are insufficient to praise this outstanding driver. If a hotel's maximum score is 5, I would give it a 6. It truly embodies the image of a luxury hotel and I would definitely recommend it to anyone. I will definitely return on my next trip. I am grateful for everyone's efforts throughout the journey.

Had a wonderful stay, room is spacious, link to a mall sheltered. A junction away from Yodobashi Mall and Umeda Train station. The rooms are reasonably big. Love the bathroom. Separate beds are slightly bigger than single beds. Linens are luxurious high thread count. Room Flooring is semi wood and carpeted. Coffee and Tea are complimentary, comes with full set of in room requirements, ironing set, luxurious bathrobe, bar fridge, comfy bedroom slippers, safe, V Sassoon hair dryer, full bathing and vanity kit, toilet cubicle is separate by a door, bath tub is of good size, separate shower water pressure is fantastic. Motorised linen blinds, daily bottles of water Here’s my favourite: Facilities include 24hrs of fully equipped gym all machines including leg machines, bar and free weights, gym balls, foam rollers, treadmill, elliptical, bicycle etc. Use of Bathhouse and indoor swimming pool included as part of the booking. Spa facial and massage avail at a fee. Lounge area is great with nice matcha latte. Had buffet breakfast in the morning, sufficient variety. Lotsa fruits choices. Building is exclusive luxury. Initial check-in process can be better and less rigid. Pre-paid room type if unavailable, guests should be informed ahead prior to arrival. Somewhere between Trip.com and the hotel miscommunication should not affect the hotel guests traveling 12 hours to reach there. Director of rooms Mr Liam Wynn Williams saved the day. Thank you very much for your kind hospitality to resolve the issue.

For this trip to Osaka, I still chose to stay in Umeda. The hotel's location is excellent, right inside KITTE. After taking the JR from Kyoto to Osaka JR Station, it's about a 200-meter walk. (If the underground path is too confusing, you can take the second floor directly, then go back down to the first floor once you're inside KITTE; one of the hotel entrances is diagonally opposite the information desk.) The shuttle bus to Kansai Airport is located downstairs from the Hilton next to KITTE; it's just across a pedestrian crossing, and there are self-service ticket machines next to the bus stop. If you need a taxi, you can go to the hotel's main entrance (the two entrances are interconnected). Regarding hotel service, I'm personally quite satisfied. Both the front desk and room service are standard five-star quality, and I even received a thank-you email after checking out. On the first day of my stay, the minibar was complimentary, and toiletries were replenished daily with three sets per room. The slippers and combs were quite good. Additionally, the Rui restaurant on the 29th floor of the hotel is excellent, and I recommend checking it out if you have time. For shopping in Osaka, Umeda pretty much has it all. Hankyu, Daimaru, Lucua, Lucua 1100, Yodobashi, Grand Front... they're all in that labyrinthine area.

RWe chose this hotel specifically to celebrate our first wedding anniversary. We requested a higher-floor room in advance, but unfortunately it wasn’t provided. There was also no special setup or decoration in the room, and the front desk never mentioned anything about it. The room view was average, and the hotel is a bit of a walk from Shinsaibashi Station. The elevator had a noticeable unpleasant odour when going from the ground floor to the 3rd floor. Overall, the experience was just average. For comparison, we stayed two nights at another hotel during the same trip that was slightly cheaper, but the overall feeling and quality were noticeably better than at this W hotel.

Great hotel! It's only a 15-minute walk to Shinsaibashi. The room even has a small bay window, perfect for my kid to lie on and watch their computer every day. The hotel thoughtfully provided toiletries for the little one when we checked in. Plus, the coffee in the hotel lobby is much better than what you get at other shops outside!

The location is extremely convenient. If you're looking for an old-school hotel vibe, you might find it here, but the facilities are really outdated – I couldn't stand them. The showerhead was in the bathtub and there was no separate shower, which was a real deal-breaker for me. I'll definitely stick to newer hotels from now on. The Japanese restaurant on the fifth floor was pretty good; I had sushi for a reasonable price, with 16k and 26k options available.

The view outside the hotel is absolutely stunning, offering a 24-hour panoramic view of Osaka Castle. The room amenities are quite luxurious, and the breakfast is incredibly rich and varied. Ms. AKI, in particular, was so enthusiastic and lovely, really bringing energy and joy to the guests. The location is a bit far from the main shopping areas, but you can't have everything. My only suggestion would be to have more staff at the front desk for check-in during peak times when there are many guests.

We had a pleasant stay in OMO7 with our 4 yrs old kid, it's a very kid friendly hotel. The baby room, the drinking water supply and the self service laundry room made everything convenient. The location is only 2mins from shin-imamiya station, and near by got many convenient stall and restaurants and also walking distance to Shinsekai. We love the lobby and the outdoor area too, we enjoyed the free drinks/beer with the takoyaki during their pika-pika night where kid can have fun running and playing around. And not forget about the shuttle bus to USJ that made the travel much easier. The ramen we had for our dinner was the best through out the trip.

Great value for money. I got a very good deal which is like 2 third of the price I normally pay in Osaka. Experience was perfect right after check in. Room is spacious and clean. The setting is just perfect like the mirror in the bathroom is perfect for makeup, placement of clothes rack and are for placing suitcase are all good. Can’t think of anything to complain. It would be even more perfect if there’s a bath robe though. The PJ is comfortable but bath robe is important for beauty routine after shower in the bathroom if you get what I mean. Overall 10/10

Highly recommend staying here! First, it's super convenient for getting around. It's just a few minutes' walk from the airport bus stop, and there's a direct underground passage to both the subway and JR stations right from the hotel. Second, even though it's in a bustling area and close to the station, it's surprisingly not noisy. Third, dining is a breeze with restaurants both inside and below the hotel. Shopping is also incredibly convenient, with three shopping malls and electronics stores all within a ten-minute walk.