Osaka Hotels with Pools

Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day. The front desk staff spoke fluent English, which made communication quite easy. Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly. The downsides were the low water pressure in the bathroom and the water not getting hot enough. They provided Aesop amenities, and the ginger scent was lovely. The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience. The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.

Exceeded my expectations! The room was incredibly spacious, equipped with a washer/dryer, microwave, fridge, kitchenware, dining table, and even a desk. It's perfect for families traveling with kids, catering to everyone's needs. Daily cleaning was impeccable; the window glass was wiped clean every day, free of fingerprints or water marks, offering beautiful views outside. The bedding was comfortable, the AC didn't blow directly on my face, the shower water was great, and it was perfectly soundproof with no noise, so I slept very well. The location is convenient, surrounded by various malls, bus stops, and convenience stores. The hotel's swimming pool is also kid-friendly. I'd definitely choose InterContinental and this room type again on my next visit!

The hotel is located between Shichome and Morinomiya, about a 10-minute walk to both subway stations. You can take a bus to Umeda, and it's very close to Osaka Castle. Dining options nearby are limited, with a few cafes and sushi restaurants that all close after 10 PM. There are no convenience stores in the immediate vicinity; the closest ones are near the subway stations. However, there are plenty of vending machines in Japan, so getting water is easy. There's no airport shuttle service, and I didn't encounter any staff who spoke Chinese. Nevertheless, the check-in process was very smooth. The breakfast was quite extensive, primarily Western-style with some Chinese dim sum. It's semi-buffet; drinks and some dishes need to be ordered using the QR code on the table, which brings up a Chinese menu. The restaurant environment is very pleasant. There seemed to be a teppanyaki section, but I didn't try it.

This was my second stay, and I really love the hotel's style. The ambiance is elegant, and the surrounding scenery is beautiful; you can take a walk along the river. There's a coffee shop on the ground floor of the plaza, and breakfast is also good. There's a shuttle bus to Osaka Station every 20 minutes, making shopping super convenient. The service is five-star standard, as expected from a long-standing local hotel. Don't miss the hotel bakery on the ground floor. If you check the map, there's also a century-old unagi restaurant nearby, though it's a bit far. The subway station isn't too far either. Overall, a great stay! Facilities: The hotel is older but very well-maintained! Hygiene: Good, though they forgot to provide pajamas on the last day! Environment: The hotel's style is elegant, and the surrounding scenery is beautiful! Service: Five-star standard!

The hotel's location is superb. It's a convenient 3-5 minute walk to Osakajokoen JR Station, making it easy to get anywhere. There's an elevator inside the station that goes directly to the exit. After exiting, you walk about a hundred meters along a corridor to another elevator that takes you to ground level. Cross a small bridge and an intersection, and you're at the hotel. This is incredibly convenient if you have large luggage. The hotel is situated on the northeast side of Osaka Castle Park, by a small bridge, so you can easily stroll along the castle moat anytime. Shopping and dining are also very convenient. Cross the overpass from the park's south exit, and you'll find Q's Mall. There are also countless restaurants if you walk to Kyobashi Station (and along the way). For airport transfers, take the JR line to Tennoji, then transfer to the JR Loop Line (red), and it's just six stops to Osakajokoen Station. The hotel's cleanliness and facilities are excellent, especially the soundproofing – it's very quiet. The mattress and pillows are just right, providing a great sleeping environment. The hotel service is highly professional, from the front desk and restaurant to the lobby and concierge. The breakfast is a rich blend of Western and Japanese styles (though the coffee was a bit weak). I stayed for seven nights in total and had a fantastic experience.

RWe chose this hotel specifically to celebrate our first wedding anniversary. We requested a higher-floor room in advance, but unfortunately it wasn’t provided. There was also no special setup or decoration in the room, and the front desk never mentioned anything about it. The room view was average, and the hotel is a bit of a walk from Shinsaibashi Station. The elevator had a noticeable unpleasant odour when going from the ground floor to the 3rd floor. Overall, the experience was just average. For comparison, we stayed two nights at another hotel during the same trip that was slightly cheaper, but the overall feeling and quality were noticeably better than at this W hotel.

This hotel, once a magnificent building, perfectly embodies the concept of 'chrysanthemum and sword' from Ruth Benedict's book, blending English elegance (chrysanthemum) with Japanese precision (sword). Its story and impact far exceed that of an ordinary hotel, reflecting the twilight glow of a bygone empire.

I chose this hotel to celebrate my birthday and paid nearly TWD 9,000 for one night, expecting a memorable stay. Unfortunately, it turned out to be one of the most disappointing hotel experiences I have ever had. I requested a room with a view of the Tenjin Festival fireworks through Trip.com almost two months before my stay. Trip.com later confirmed that this request had been forwarded to the hotel. However, I was only informed at check-in that my room would not have a fireworks view, leaving me with no opportunity to change my room or book another hotel. What disappointed me even more was the attitude of the front desk staff. When I asked whether my request had been received, I was met with a questioning tone and was asked if I had actually sent the message. I was then told that the hotel had only received information that it was my birthday, and that rooms with fireworks views were more expensive. However, I later checked the hotel’s official website and found that the price for those rooms was very similar to what I had already paid through Trip.com. Instead of trying to understand or resolve the situation, the staff repeatedly told me to contact Trip.com and insisted that it was not the hotel’s responsibility. Later, Trip.com informed me that they had indeed forwarded my request to the hotel but never received a response. The room itself was clean and the facilities were nice, but good facilities cannot make up for poor customer service. I expected much better hospitality from a Hilton property, especially on such an important occasion. Sadly, this experience ruined what was supposed to be a special birthday celebration. I hope the hotel will improve its communication with booking partners and provide better training for its front desk staff so that future guests do not experience the same disappointment.

The hotel was very clean, and the front desk staff were all incredibly nice and super patient! The location is really convenient – you just take the Karasuma Line to Shijo Station, and it's right outside exit 6. There's a Starbucks, a Torikizoku (yakitori restaurant), and a drug store right by the hotel entrance. Daimaru department store is only a few minutes' walk away, and if you keep going past Daimaru, you can reach Shinkyogoku and Takashimaya. I originally booked three nights but ended up staying a whole week! It's not noisy at night, except for the occasional motorcycle. Highly recommend! The first picture shows the hotel's location.

This one just beats all my other stays in Japan, it was seriously that good. The location is near Umeda Station, a super quick three-minute walk, and it was so easy to find amazing local cuisine nearby. The public bath is the absolute MVP here. I was totally not expecting someone with a tattoo on the back like me to be allowed in, but it was fine. My Japanese friend even said, ”Your public bath is way too good to be the one of a hotel, it should be a private public bath.” The quality is superb, and the amenities are fully equipped with everything you have in your own bathroom: hair spray, shampoo, hair conditioner, sponge, razor, nail clipper, nourishing cream, toothbrush, toothpaste and woww a lot. You put heart in every detail. It was my first experience with a Japanese public bath, and it was the best. The staff are super friendly but still uphold guests’ privacy. Having a lot of guests, it was surprisingly enough to sleep. Just one quick recommendation: The hostel requires a daily check-in even when you book consecutive days. For us, it was no problem sorting out and communicating with staffs. But some foreign guests seemed a bit confused by the process. If they could clarify that for non-Japanese speakers better, the place would be beyond perfect! Thanks for the excellent experience!