Osaka Hotels with Pools

Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day. The front desk staff spoke fluent English, which made communication quite easy. Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly. The downsides were the low water pressure in the bathroom and the water not getting hot enough. They provided Aesop amenities, and the ginger scent was lovely. The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience. The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.

Exceeded my expectations! The room was incredibly spacious, equipped with a washer/dryer, microwave, fridge, kitchenware, dining table, and even a desk. It's perfect for families traveling with kids, catering to everyone's needs. Daily cleaning was impeccable; the window glass was wiped clean every day, free of fingerprints or water marks, offering beautiful views outside. The bedding was comfortable, the AC didn't blow directly on my face, the shower water was great, and it was perfectly soundproof with no noise, so I slept very well. The location is convenient, surrounded by various malls, bus stops, and convenience stores. The hotel's swimming pool is also kid-friendly. I'd definitely choose InterContinental and this room type again on my next visit!

The hotel is located between Shichome and Morinomiya, about a 10-minute walk to both subway stations. You can take a bus to Umeda, and it's very close to Osaka Castle. Dining options nearby are limited, with a few cafes and sushi restaurants that all close after 10 PM. There are no convenience stores in the immediate vicinity; the closest ones are near the subway stations. However, there are plenty of vending machines in Japan, so getting water is easy. There's no airport shuttle service, and I didn't encounter any staff who spoke Chinese. Nevertheless, the check-in process was very smooth. The breakfast was quite extensive, primarily Western-style with some Chinese dim sum. It's semi-buffet; drinks and some dishes need to be ordered using the QR code on the table, which brings up a Chinese menu. The restaurant environment is very pleasant. There seemed to be a teppanyaki section, but I didn't try it.

The room was spacious and well-equipped. Although the hotel is a bit old, it's very well-maintained. Upon checking in, a staff member accompanied us all the way to our room. The window offered a view of the Osaka city skyline and a beautiful riverside scenery, perfect for a stroll, and we could watch the sunset from our room. The hotel has an annex, but the shops inside were mostly closed and rundown. There was one restaurant open during the day, with windows facing the river, offering light meals and afternoon tea. The biggest drawback was the inconvenient transportation. There's a free shuttle bus every 20 minutes from outside the Starbucks at JR Osaka Station's Sakurabashi exit, which takes about 15 minutes to reach the hotel. Walking to the nearest subway station takes about seven to eight minutes. There are very few restaurants or shopping malls near the hotel.

The hotel's location is superb. It's a convenient 3-5 minute walk to Osakajokoen JR Station, making it easy to get anywhere. There's an elevator inside the station that goes directly to the exit. After exiting, you walk about a hundred meters along a corridor to another elevator that takes you to ground level. Cross a small bridge and an intersection, and you're at the hotel. This is incredibly convenient if you have large luggage. The hotel is situated on the northeast side of Osaka Castle Park, by a small bridge, so you can easily stroll along the castle moat anytime. Shopping and dining are also very convenient. Cross the overpass from the park's south exit, and you'll find Q's Mall. There are also countless restaurants if you walk to Kyobashi Station (and along the way). For airport transfers, take the JR line to Tennoji, then transfer to the JR Loop Line (red), and it's just six stops to Osakajokoen Station. The hotel's cleanliness and facilities are excellent, especially the soundproofing – it's very quiet. The mattress and pillows are just right, providing a great sleeping environment. The hotel service is highly professional, from the front desk and restaurant to the lobby and concierge. The breakfast is a rich blend of Western and Japanese styles (though the coffee was a bit weak). I stayed for seven nights in total and had a fantastic experience.

The hotel's facilities are excellent. The room was spacious with a great view. There was also a good selection of alcohol, though I don't drink. Shopping is super convenient, with Shinsaibashi right next door, and Daimaru and Takashimaya department stores within easy walking distance. You can even pop into the Ferrari store nearby.

The location is extremely convenient. If you're looking for an old-school hotel vibe, you might find it here, but the facilities are really outdated – I couldn't stand them. The showerhead was in the bathtub and there was no separate shower, which was a real deal-breaker for me. I'll definitely stick to newer hotels from now on. The Japanese restaurant on the fifth floor was pretty good; I had sushi for a reasonable price, with 16k and 26k options available.

I chose this hotel to celebrate my birthday and paid nearly TWD 9,000 for one night, expecting a memorable stay. Unfortunately, it turned out to be one of the most disappointing hotel experiences I have ever had. I requested a room with a view of the Tenjin Festival fireworks through Trip.com almost two months before my stay. Trip.com later confirmed that this request had been forwarded to the hotel. However, I was only informed at check-in that my room would not have a fireworks view, leaving me with no opportunity to change my room or book another hotel. What disappointed me even more was the attitude of the front desk staff. When I asked whether my request had been received, I was met with a questioning tone and was asked if I had actually sent the message. I was then told that the hotel had only received information that it was my birthday, and that rooms with fireworks views were more expensive. However, I later checked the hotel’s official website and found that the price for those rooms was very similar to what I had already paid through Trip.com. Instead of trying to understand or resolve the situation, the staff repeatedly told me to contact Trip.com and insisted that it was not the hotel’s responsibility. Later, Trip.com informed me that they had indeed forwarded my request to the hotel but never received a response. The room itself was clean and the facilities were nice, but good facilities cannot make up for poor customer service. I expected much better hospitality from a Hilton property, especially on such an important occasion. Sadly, this experience ruined what was supposed to be a special birthday celebration. I hope the hotel will improve its communication with booking partners and provide better training for its front desk staff so that future guests do not experience the same disappointment.

This hotel is incredibly convenient! Whether you're shopping in Umeda, traveling by JR, or heading to the airport, it's just a 3-minute walk to the station. Kim at the front desk was super fluent in English, and even though check-in in Japan is usually at 3 PM, she kindly arranged an early check-in for me after checking the room's readiness. I'm truly grateful to the hotel. Out of my three stays in Osaka this year, the Hilton has been the best!

This hotel absolutely exceeded my expectations; it's almost on par with a five-star hotel. I've stayed in many capsule hotels, and this one is the best. The large public bath has everything you could possibly need, they even provide swim trunks! Razors, toothbrushes, hand towels, bath towels, pumice stones, exfoliating mitts, and multiple types of facial cleansers – they have it all. Can you believe there's even an open-air bath? They also offer massages, but those are extra. And seriously, they even have a blood pressure monitor! After showering, you can grab a drink and some noodles, which can be charged directly to your room. The luggage area has a huge packing table, with space underneath for oversized luggage (I didn't use it so I don't know if there's a charge). The lounge area has sofas for watching TV, and even a smoking section – it's incredibly convenient! Right outside the hotel is Umeda Higashidori Street, where bunny girls invite you to all-you-can-drink deals, and there are all sorts of food options around. The capsule itself is quite spacious, and the bedding is incredibly clean – I mean five-star hotel quality clean. I don't understand why the rating is low; for me, the only 'downside' is that there are too many amenities and services to explore before I had to check out. For a capsule hotel, the service is almost too much! One final friendly tip: you'll still need to buy your own toothpaste...