Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 20, 2026
Guest User
Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day.
The front desk staff spoke fluent English, which made communication quite easy.
Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly.
The downsides were the low water pressure in the bathroom and the water not getting hot enough.
They provided Aesop amenities, and the ginger scent was lovely.
The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience.
The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.
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Price per night from:AU$724
Posted on Jun 21, 2026|1 King 1 Bedroom Residence City View
Guest UserExceeded my expectations! The room was incredibly spacious, equipped with a washer/dryer, microwave, fridge, kitchenware, dining table, and even a desk. It's perfect for families traveling with kids, catering to everyone's needs. Daily cleaning was impeccable; the window glass was wiped clean every day, free of fingerprints or water marks, offering beautiful views outside. The bedding was comfortable, the AC didn't blow directly on my face, the shower water was great, and it was perfectly soundproof with no noise, so I slept very well. The location is convenient, surrounded by various malls, bus stops, and convenience stores. The hotel's swimming pool is also kid-friendly. I'd definitely choose InterContinental and this room type again on my next visit!
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Price per night from:AU$494
Posted on Jul 23, 2026|Regular Floor Superior Triple Room Non smoking
woshijiqimao
Pros:
1. Exceptionally clean.
2. The room has an transom window that can be opened for ventilation (it's rare for high-end city hotels to offer openable windows; I hope they retain this feature when they renovate). Fresh air is definitely better than a ventilation system, as ventilation ducts can also accumulate pollutants.
3. High-quality ingredients used for breakfast.
4. Room service food is delicious; I ordered it multiple times (mainly because there aren't many dining options nearby).
5. Plenty of convenience stores in the vicinity.
6. Excellent water pressure in the bathroom, very refreshing.
7. The toilet light brightness is adjustable, allowing you to see clearly at night without being fully woken up.
8. Great location. It's actually quite close to Umeda. A taxi to Shinsaibashi cost 125 yen, and back from Umeda was between 70-80 yen. A taxi to Universal Studios Japan (USJ) was 365 yen. The airport is less than an hour away.
9. All staff members greet you with a bow, giving a very 'old money' imperial vibe.
10. The rooms are spacious. I recommend booking a 40 square meter room for a very comfortable stay.
Cons:
1. The adjacent shopping mall is struggling, and all the restaurants inside have closed down, leaving very few dining options nearby. Only McDonald's is open; otherwise, you have to walk at least 700-800 meters to find a decent restaurant. Also, the hotel doesn't offer a buffet dinner for lunch or dinner, which meant I had to rely on room service.
2. The hotel provides very few toiletries; there wasn't even body lotion. Who doesn't moisturize after a shower? Hotels like Okura at least provide a small sample pack with a tiny packet of makeup remover, face wash, toner, and lotion – that can't cost much.
3. The room service menu could be more diverse.
4. The buffet breakfast variety is exactly the same every day. After eating it for five days, it was hard to keep going. Couldn't they introduce a little variety?
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Price per night from:AU$198
Posted on Jun 14, 2026|Junior Suite
Guest UserThe room was exceptionally well-decorated. The hotel specially arranged a welcome gift for us. The overall ambiance of the hotel has an old-money vibe, very elegant and classic. The transportation is also very convenient, as it's close to Osaka's city center.
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Price per night from:AU$537
Posted on Aug 19, 2026|Twin Room 3 People With Sofa Bed-Non-Smoking
Guest User
The hotel's location is absolutely fantastic! 👍 It's a two-minute walk to the Glico Man signboard, so even if you're out late shopping in Shinsaibashi, you can just turn around and head back to the hotel to rest. The transportation is also super convenient. The free public bath on the top floor is a really nice touch! 👍 The single beds in the room are very practical. And the temple on the ground floor adds a unique charm. Highly recommended!
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Price per night from:AU$238
Posted on Jul 31, 2026|1 King Suite Corner Room
Guest UserBlown away by the bakery downstairs! Not only do they have freshly baked bread, but also delicious and affordable food from the hotel restaurant. I loved how plentiful the hotel shuttle bus and taxis were! 😍
On our first night, we got an upgraded room. While it was bigger, the toilet and shower were combined. Since we were traveling with an elder, I was concerned about the safety of climbing in and out of the bathtub. After speaking with the front desk, they changed us back to our original room type. The next day, the hotel staff even brought our luggage directly to the new room and helped set up the extra bed – I was so grateful! ❤️
The hotel is located in Nakanoshima, which is perfect for a city walk. I'll definitely stay here again next time!!
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Price per night from:AU$134
Posted on Nov 16, 2025
Kantheetat Sudpor
This one just beats all my other stays in Japan, it was seriously that good. The location is near Umeda Station, a super quick three-minute walk, and it was so easy to find amazing local cuisine nearby.
The public bath is the absolute MVP here. I was totally not expecting someone with a tattoo on the back like me to be allowed in, but it was fine. My Japanese friend even said, ”Your public bath is way too good to be the one of a hotel, it should be a private public bath.” The quality is superb, and the amenities are fully equipped with everything you have in your own bathroom: hair spray, shampoo, hair conditioner, sponge, razor, nail clipper, nourishing cream, toothbrush, toothpaste and woww a lot. You put heart in every detail. It was my first experience with a Japanese public bath, and it was the best.
The staff are super friendly but still uphold guests’ privacy. Having a lot of guests, it was surprisingly enough to sleep.
Just one quick recommendation: The hostel requires a daily check-in even when you book consecutive days. For us, it was no problem sorting out and communicating with staffs. But some foreign guests seemed a bit confused by the process. If they could clarify that for non-Japanese speakers better, the place would be beyond perfect! Thanks for the excellent experience!
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Price per night from:AU$33
Posted on Mar 28, 2026|[annex]twin(non Smoking)
Guest UserThe room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second,
upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.
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Price per night from:AU$73
Posted on Jul 24, 2026|Hilton King Room
Guest UserThis hotel is incredibly convenient! Whether you're shopping in Umeda, traveling by JR, or heading to the airport, it's just a 3-minute walk to the station. Kim at the front desk was super fluent in English, and even though check-in in Japan is usually at 3 PM, she kindly arranged an early check-in for me after checking the room's readiness. I'm truly grateful to the hotel. Out of my three stays in Osaka this year, the Hilton has been the best!
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Price per night from:AU$222
Posted on Jan 10, 2026|Standard Single Room Non smoking
Guest UserConvenient walking distance to and from the Sakaisuji-Honmachi Station serving the Chuo Line [C] and Sakaisuji Line [K], makes for an easy thoroughfare to all parts of the city, Umeda, and Universal Studios, too. Great amenities are its upper floor Onsen on the 14th floor, along with the swimming pool and gym facilities for an additional (2 700¥) per visit. Room size is fairly spacious for solo travelers, but opt for beds for two persons or couples. The hotel does not have laundry facilities though the nearest laundromat is about 6-blocks away. Very clean and open 24/24.
This hotel has a chapel inside on the second floor for those who are observant travelers (for Christian devotees). There are several other temples and shrines all within distance from the hotel itself. Accommodations are very good from a short stay to a business traveler’s perspective or personal experience within this part of Osaka’s financial districts. Very lovely places for returning visitors.
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Price per night from:AU$79