Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 6, 2026|Deluxe King Room
Guest UserWaldorf set the tone for the entire luxury hotel in Osaka, it deserves the highest praise. From the moment you step out of the car upon entering the hotel, the emotional experience is flawless. Upon reaching the reception area, the hot towels and tea are a first thing you'll find that sets it apart from other luxury hotels. This attention to detail is so thoughtful; it shows how much they understand that after transportation, travelers can perform a handwashing ritual, representing not only physical cleanliness but also a reminder of mental well-being. It's fantastic. The only suggestion I could make is that having someone sit down during check-in would be better than standing at the reception desk. Other staff members who left a deep impression included Yui and another girl who showed us to our room (I don't remember her name, but I do remember she taught me that Yui's name is Y and I; she was all smiles, in high spirits, and explained the hotel facilities very well, greatly reducing any sense of unfamiliarity as a new guest). Since we returned to the hotel quite late that night, we mainly went to the bar near the back entrance for drinks. The bartenders were very attentive, and the welcome drink was delicious. When leaving the hotel, the staff throughout the journey were attentive. Because our next destination was relatively close to the hotel, the staff at the entrance (I forgot his name, but I remember he was short and had braces; his performance that day was perfect) arranged for a hotel car to escort us there. The driver was Italian, very professional, and had an excellent attitude. Words of gratitude are insufficient to praise this outstanding driver. If a hotel's maximum score is 5, I would give it a 6. It truly embodies the image of a luxury hotel and I would definitely recommend it to anyone. I will definitely return on my next trip. I am grateful for everyone's efforts throughout the journey.
Show more
Price per night from:THB 15,857
Posted on Apr 30, 2026
Francesca CindyHad a wonderful stay, room is spacious, link to a mall sheltered. A junction away from Yodobashi Mall and Umeda Train station.
The rooms are reasonably big. Love the bathroom. Separate beds are slightly bigger than single beds. Linens are luxurious high thread count. Room Flooring is semi wood and carpeted. Coffee and Tea are complimentary, comes with full set of in room requirements, ironing set, luxurious bathrobe, bar fridge, comfy bedroom slippers, safe, V Sassoon hair dryer, full bathing and vanity kit, toilet cubicle is separate by a door, bath tub is of good size, separate shower water pressure is fantastic. Motorised linen blinds, daily bottles of water
Here’s my favourite: Facilities include 24hrs of fully equipped gym all machines including leg machines, bar and free weights, gym balls, foam rollers, treadmill, elliptical, bicycle etc.
Use of Bathhouse and indoor swimming pool included as part of the booking. Spa facial and massage avail at a fee.
Lounge area is great with nice matcha latte. Had buffet breakfast in the morning, sufficient variety. Lotsa fruits choices.
Building is exclusive luxury. Initial check-in process can be better and less rigid. Pre-paid room type if unavailable, guests should be informed ahead prior to arrival. Somewhere between Trip.com and the hotel miscommunication should not affect the hotel guests traveling 12 hours to reach there.
Director of rooms Mr Liam Wynn Williams saved the day. Thank you very much for your kind hospitality to resolve the issue.
Show more
Price per night from:THB 10,215
Posted on Mar 14, 2026
Ethan 777
Patina Osaka faces Osaka Castle directly. It's not in the loudest commercial area, yet it maintains a perfect distance from the city's core. The hotel's design perfectly blends Japanese aesthetics with luxury. Check-in is completed in a dedicated seating area. My main complaint, however, is the breakfast; the selection is truly meager and doesn't match the room rate. I have a habit of collecting room key cards, and this hotel's card is quite special. When I asked a male staff member if I could keep it, I was told no. I worried there might be a miscommunication due to my English, so the next day I specifically asked a local friend to inquire in Japanese, and he was also told it wasn't allowed. When checking out, I, still hopeful, asked a female staff member at the front desk, who appeared to be from Southeast Asia. She gave me a satisfying answer and was very enthusiastic. This little detail isn't a complaint, just a share. Perhaps the young man was an intern and wasn't fully aware. Ultimately, a pleasant outcome is all that matters.
Show more
Price per night from:THB 14,808
Posted on Apr 23, 2026|Regular Floor Superior Double Room Non Smoking
Giselle LuMy overall stay was exceptionally good, with excellent service, ambiance, room type, and meals. My overall experience far exceeded expectations.
Initially, I didn't have high hopes for the Imperial Hotel Osaka because the exterior photos looked a bit dated. However, my perception was completely overturned after checking in. It truly exceeded all expectations! Even if the hotel's facilities weren't brand new, they were incredibly well-maintained, comfortable to use, and exceptionally clean. Every detail was meticulously taken care of.
The service was meticulous and thoughtful, providing a fantastic experience, truly the standard of an established luxury hotel. The front desk staff were gentle and accommodating. One staff member (I believe her name was Kim) was especially attentive, actively helping with luggage every time I went in and out.
I stayed in a riverside room on a lower floor. The environment was very comfortable, and the price was not expensive at all (much better than many more expensive design hotels). The bedding in the room was excellent, and I slept wonderfully.
The Japanese breakfast offered by the hotel was outstanding in quality, with a well-balanced and palatable selection. The dining experience was just right, without feeling overly full. (American breakfast was also available in another restaurant).
The hotel's laundry service is also commendable. Washed clothes were clean and neatly pressed, and they were even carefully organized and tied with ribbons. This level of delicate and thoughtful care is not common even among many high-end hotels.
The hotel possesses a restrained and dignified classic charm, with sincerity towards guests evident everywhere. I have high standards for accommodation details, but this hotel still managed to be impeccable.
I would prioritize choosing this hotel again for my next trip to Osaka and am also willing to try other hotels of the same brand in different cities.
Show more
Price per night from:THB 4,151
Posted on Apr 4, 2026|W Suite
ZHGK
I originally booked a W Suite and arrived at 12 PM hoping to secure a high-floor room, but was only given the 8th floor. So, I paid more to upgrade to a Marvelous Suite. Honestly, the hardware facilities are excellent, but! If you want to experience differential treatment, this W is the place to be. First, someone else's laundry was mistakenly delivered to our suite. When I told the front desk, they were dismissive, merely saying someone would come to collect it, without even an apology. Later, while we were out, they left two boxes of Pocky biscuits... truly perfunctory. Then, we went to the Living Room on the third floor for drinks, and the server was practically bowing to Caucasian guests, while being very dismissive towards us. Around 10 PM, I called their 24/7 Whatever/Whenever service for an extra duvet, and they told me they had none left. The next day, I ordered room service through the Bonvoy app, and since I couldn't find the order on the web version, I called again to confirm. They said they'd call me back after checking with room service, but the meal arrived and I never got a call back. It felt like they didn't care about their guests at all. Also, the suite's minibar is entirely chargeable, and there are no additional services. It really felt like I paid a hefty price just to rent the room itself. I can't really praise the service from a five-star Marriott-branded hotel. This review is a heads-up for anyone considering booking this hotel. Though I doubt W Osaka will care about my review; they're always fully booked and don't lack customers. Oh, and the front desk concierge who spoke Chinese were all from Taiwan.
Show more
Price per night from:THB 9,445
Posted on Apr 4, 2026|Superior King Room
Xiaoyuhui
The location is extremely convenient. If you're looking for an old-school hotel vibe, you might find it here, but the facilities are really outdated – I couldn't stand them. The showerhead was in the bathtub and there was no separate shower, which was a real deal-breaker for me. I'll definitely stick to newer hotels from now on. The Japanese restaurant on the fifth floor was pretty good; I had sushi for a reasonable price, with 16k and 26k options available.
Show more
Price per night from:THB 12,944
Posted on May 4, 2026
Guest User
The Rihga Royal Hotel Osaka, nestled in the serene and elegant Nakanoshima area, offers incredibly convenient access. A free shuttle bus runs to and from Osaka Station every 15 minutes, and there's also a pre-booked shuttle service to Universal Studios Japan. The rooms are spacious and clean, with some being recently renovated to offer a modern and comfortable experience. The breakfast is abundant, and the service is polite and attentive. With a convenience store and shops downstairs, the facilities are comprehensive. This hotel offers great value for money and is perfect for both business and leisure travelers. A fantastic experience!
Show more
Price per night from:THB 2,451
Posted on Jun 5, 2026
Guest UserNo complaints, except for the price. The location is excellent, the rooms are spacious, and with a subway transportation hub right downstairs, it's incredibly convenient to get to Kyoto, Universal Studios, or Osaka Castle and Umeda.
Show more
Price per night from:THB 6,358
Posted on May 28, 2026|Comfort Twin Room
Guest UserRecently, my group of 6 stayed at the Sheraton Miyako Hotel. Conveniently located along the KIX Airport shuttle route. Getting to the hotel is a breeze - even if it rains. Also directly connected to the train and metro stations. Sweet! Rooms are well maintained; and the aircon is quiet.
Service Excellence: A big THANK YOU to Wang Lu - a frontline service staff. Super helpful in tracking down my iPad from JR West Rail ‘Lost & Found’ after I had left it on a train a day earlier. Domo Arigato!
Very fond memories of my stay here 😄
Show more
Price per night from:THB 2,823
Posted on Oct 12, 2025
Kukudefeiniao
This hotel absolutely exceeded my expectations; it's almost on par with a five-star hotel. I've stayed in many capsule hotels, and this one is the best. The large public bath has everything you could possibly need, they even provide swim trunks! Razors, toothbrushes, hand towels, bath towels, pumice stones, exfoliating mitts, and multiple types of facial cleansers – they have it all. Can you believe there's even an open-air bath? They also offer massages, but those are extra. And seriously, they even have a blood pressure monitor! After showering, you can grab a drink and some noodles, which can be charged directly to your room. The luggage area has a huge packing table, with space underneath for oversized luggage (I didn't use it so I don't know if there's a charge). The lounge area has sofas for watching TV, and even a smoking section – it's incredibly convenient! Right outside the hotel is Umeda Higashidori Street, where bunny girls invite you to all-you-can-drink deals, and there are all sorts of food options around. The capsule itself is quite spacious, and the bedding is incredibly clean – I mean five-star hotel quality clean. I don't understand why the rating is low; for me, the only 'downside' is that there are too many amenities and services to explore before I had to check out. For a capsule hotel, the service is almost too much! One final friendly tip: you'll still need to buy your own toothpaste...
Show more
Price per night from:THB 711