Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 6, 2026|Deluxe King Room
Guest UserWaldorf set the tone for the entire luxury hotel in Osaka, it deserves the highest praise. From the moment you step out of the car upon entering the hotel, the emotional experience is flawless. Upon reaching the reception area, the hot towels and tea are a first thing you'll find that sets it apart from other luxury hotels. This attention to detail is so thoughtful; it shows how much they understand that after transportation, travelers can perform a handwashing ritual, representing not only physical cleanliness but also a reminder of mental well-being. It's fantastic. The only suggestion I could make is that having someone sit down during check-in would be better than standing at the reception desk. Other staff members who left a deep impression included Yui and another girl who showed us to our room (I don't remember her name, but I do remember she taught me that Yui's name is Y and I; she was all smiles, in high spirits, and explained the hotel facilities very well, greatly reducing any sense of unfamiliarity as a new guest). Since we returned to the hotel quite late that night, we mainly went to the bar near the back entrance for drinks. The bartenders were very attentive, and the welcome drink was delicious. When leaving the hotel, the staff throughout the journey were attentive. Because our next destination was relatively close to the hotel, the staff at the entrance (I forgot his name, but I remember he was short and had braces; his performance that day was perfect) arranged for a hotel car to escort us there. The driver was Italian, very professional, and had an excellent attitude. Words of gratitude are insufficient to praise this outstanding driver. If a hotel's maximum score is 5, I would give it a 6. It truly embodies the image of a luxury hotel and I would definitely recommend it to anyone. I will definitely return on my next trip. I am grateful for everyone's efforts throughout the journey.
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Price per night from:PLN 1,730
Posted on Jun 27, 2026|Deluxe Corner King Room Non-Smoking
Guest UserWe booked this hotel to celebrate our first wedding anniversary, and it was the perfect choice! The location is fantastic — it’s directly connected to Shinsaibashi Station via the B2-level underground walkway. There are also endless shopping spots along Shinsaibashi-suji.
The views from our room were absolutely stunning. Everything feels brand new and modern. Highly recommend for a special occasion in Osaka!
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Price per night from:PLN 607
Posted on Jun 4, 2026
Guest User
Huge thanks to the hotel for the room upgrade to a high floor! The view was absolutely amazing, both day and night, and we could even see Tsutenkaku Tower.
We stayed for 5 days, and the room was spotlessly clean. The housekeeping staff did a meticulous job daily, even tidying up our charging cables and organizing our clothes.
Breakfast at the hotel was delicious, and the location is fantastic. It's right next to Namba Parks, making dining and shopping super convenient. Plus, it's just a short walk to Shinsaibashi and Kuromon Market, which made getting around and exploring hassle-free.
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Price per night from:PLN 586
Posted on Jul 1, 2026
Guest UserThe hotel doesn't provide complimentary drinking water, and there's no in-room water dispenser system. So, every time I wanted water or to make instant noodles, I had to go downstairs to buy it. After a long day, or first thing in the morning, having to get ready and go out just for water is really inconvenient. The TV is old and only shows hotel information. The toilet and shower are separate but extremely small. I didn't get a room upgrade, so my view was of the normal street downstairs, not Universal Studios. They also charged an extra 1200 JPY for two nights as a city tax.
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Price per night from:PLN 508
Posted on Feb 16, 2026
Guest UserThis is my second time staying at this hotel, and overall I'm still very satisfied. The location is super convenient, right by the subway exit, and there's a FamilyMart convenience store right next door. I'll definitely stay here again next time I'm in Osaka.
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Price per night from:PLN 139
Posted on Apr 9, 2026
Guest User
Exiting from Umeda Station, the West Exit is closer. This is my second time staying here. This room was a bit smaller, and there wasn't much space for two people's luggage, but it was fine for a one-night stopover. In the afternoon, there's a complimentary afternoon tea with rice crackers, juice, bacon, and sparkling wine. In the evening, you can also enjoy ochazuke. The rooftop hot spring is open until 1 AM.
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Price per night from:PLN 300
Posted on Jun 10, 2026
Anonymous User+ Excellent location — near central area and within walking distance to 2 metro stations
+ Near many eateries, cafes and konbinis
+ Clean, modern and very large hotel room
+ Friendly and helpful staff at reception
+ Plenty of room amenities available for use
+ In-room washing machine makes it extremely convenient to do laundry
+ Free hot drinks machine upstair during the day
+ Fantastic reception lounge to relax and unwind
+ Great window view
+ Good value for money
- Limited housekeeping — not as good for extended stays
- Limited breakfast and cafe food selection
We have booked Tokyu Stay hotels in the past, and this room is by far the best one we have stayed in. Will visit again in the future.
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Price per night from:PLN 194
Posted on May 1, 2026
Anonymous User
Facilities: The lobby is very stylish, though the room is a bit small, especially the bathroom where there's hardly space to turn around. However, the bed is huge, made of two single beds pushed together, and it was the most comfortable sleep I had on this trip.
Cleanliness: It's very clean.
Ambiance: It's considered one of the more upscale hotels in the area, with many foreign guests staying here.
Service: Overall, the service was very satisfying.
Location: The location is also very convenient; Hankyu + Lucua are all you need for shopping.
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Price per night from:PLN 614
Posted on Nov 4, 2024|Triple Room with Bath
DavidTosoWe stayed at this hotel for three nights during a trip to Osaka, and I was very pleased with the experience. The hotel is rated three stars and is located outside the city center, but it’s easily accessible thanks to the nearby train station, making it convenient for getting around and visiting Osaka’s attractions.
The rooms are surprisingly spacious and well-furnished, providing everything needed for a comfortable stay. The cleanliness is excellent, with the housekeeping staff doing an impeccable job every day. A highlight is the rooftop terrace, where you can enjoy a beautiful view of the city. It’s a perfect spot to relax at the end of the day and take some nice photos of the scenery.
The hotel staff is very efficient and helpful, although they don’t speak fluent English. However, they’re always ready to assist and communicate via online translators, which makes interactions easy and pleasant.
Another advantage for those traveling by car is the hotel’s automated parking system, which is well-designed and easy to use. This mobile parking system allows stress-free parking and quick access to the car, ideal for those wanting to explore the surrounding areas of Osaka independently.
The area offers a few dining options, with restaurants serving tasty food at very reasonable prices. Having a 7-Eleven and Family Mart nearby is also convenient, where you can make small purchases and withdraw cash from ATMs available 24/7—a true plus for travelers.
In summary, this is a great choice for anyone looking for comfortable accommodation, well-connected to the city, with all essential services close at hand
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Price per night from:PLN 149
Posted on Apr 27, 2026
Guest User
This was my first time choosing this place for a business trip. The location was great, not too far from the station. I picked it because I dislike the noisy and chaotic central tourist areas, and I was ultimately satisfied with my choice. It’s a good place to experience local charm, and it only takes about 15 minutes or less by subway to get to the city center, which I thought was quite reasonable. The facilities were clean and trendy, which I liked. The large communal bath, only big enough for two people, was always crowded and required a wait, but I figured it was better than not having one at all. However, regarding the cleaning service, it would have been better if they had communicated more clearly that requests needed to be made the day before. After two days, I asked for cleaning at the front desk when I was heading out, but it was refused. I think a bit more flexibility in their policy would be beneficial. Anyway, the overall facilities were decent, and I would be willing to stay here again in the future.
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Price per night from:PLN 121