Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 10, 2026
joanna0919
From the moment I stepped through the hotel entrance, I felt right at home! Every single staff member treated guests with genuine care and attentiveness. The room size was also the biggest I've ever had in all my trips to Japan! The pajamas provided by the turndown service were incredibly comfortable too! The hotel's night view is also one of the best around. Highly, highly recommend!
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Price per night from:VND 11,965,653
Posted on Jun 18, 2026
Guest UserStaying on the 25th floor, I had a great view of Shinsaibashi both day and night. The staff were very friendly and helpful. Overall, it was a smooth and pleasant experience.
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Price per night from:VND 4,202,154
Posted on Jun 4, 2026
Guest User
Huge thanks to the hotel for the room upgrade to a high floor! The view was absolutely amazing, both day and night, and we could even see Tsutenkaku Tower.
We stayed for 5 days, and the room was spotlessly clean. The housekeeping staff did a meticulous job daily, even tidying up our charging cables and organizing our clothes.
Breakfast at the hotel was delicious, and the location is fantastic. It's right next to Namba Parks, making dining and shopping super convenient. Plus, it's just a short walk to Shinsaibashi and Kuromon Market, which made getting around and exploring hassle-free.
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Price per night from:VND 4,054,574
Posted on Jun 23, 2026
Aimidebaobaozhijia
The room was pretty good, a spacious family room. What truly made it worth it was its proximity to Universal Studios – so convenient! Especially after a whole day of playing, being able to get back to the hotel in a second almost justified 99% of the room fee. Plus, there's shopping, food, and everything you need downstairs, super handy.
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Price per night from:VND 3,514,741
Posted on Feb 16, 2026
Guest UserThis is my second time staying at this hotel, and overall I'm still very satisfied. The location is super convenient, right by the subway exit, and there's a FamilyMart convenience store right next door. I'll definitely stay here again next time I'm in Osaka.
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Price per night from:VND 986,458
Posted on Apr 9, 2026
Guest User
Exiting from Umeda Station, the West Exit is closer. This is my second time staying here. This room was a bit smaller, and there wasn't much space for two people's luggage, but it was fine for a one-night stopover. In the afternoon, there's a complimentary afternoon tea with rice crackers, juice, bacon, and sparkling wine. In the evening, you can also enjoy ochazuke. The rooftop hot spring is open until 1 AM.
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Price per night from:VND 2,085,542
Posted on Jun 10, 2026
Anonymous User+ Excellent location — near central area and within walking distance to 2 metro stations
+ Near many eateries, cafes and konbinis
+ Clean, modern and very large hotel room
+ Friendly and helpful staff at reception
+ Plenty of room amenities available for use
+ In-room washing machine makes it extremely convenient to do laundry
+ Free hot drinks machine upstair during the day
+ Fantastic reception lounge to relax and unwind
+ Great window view
+ Good value for money
- Limited housekeeping — not as good for extended stays
- Limited breakfast and cafe food selection
We have booked Tokyu Stay hotels in the past, and this room is by far the best one we have stayed in. Will visit again in the future.
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Price per night from:VND 1,297,153
Posted on May 1, 2026
Anonymous User
Facilities: The lobby is very stylish, though the room is a bit small, especially the bathroom where there's hardly space to turn around. However, the bed is huge, made of two single beds pushed together, and it was the most comfortable sleep I had on this trip.
Cleanliness: It's very clean.
Ambiance: It's considered one of the more upscale hotels in the area, with many foreign guests staying here.
Service: Overall, the service was very satisfying.
Location: The location is also very convenient; Hankyu + Lucua are all you need for shopping.
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Price per night from:VND 4,248,758
Posted on Jun 15, 2024
AmarFromUKLocation:
Next to Bentencho station so easy access to Osaka loop line and Chuo Line for Subway and Rail. Really good location even though it's not central Osaka. The advantage is that you can still get everywhere within 10-20mins and the surrounding area is clean and safe and quiet.
There is a 7-11 next door and a commercial gym (charged at 1650 per day)
Negatives are there is not much to do in the evenings. But this leads to the quietness of the area and is an advantage
Hotel Room:
We stayed in double room and it was large. Nice comfortable bed with good pillows. The AC was modern and good and did not make noise even while we were asleep. The room is cleaned daily (tidy and new towels) with new sheets every 3 days. Shower gel, shampoo and conditioner provided. The room was also very clean. The bed has USB and chargers on either side of it. There is space to hang clothes
But the room is really nice. We always were glad to come back to a very clean and tidy place. The TV has English menus but we never watched anything.
Negatives are the fridge could be colder and the bathroom sink has a tiny slope on it so you cannot place product on the sink but you have a shelf above the sink for this. Very slight negatives for what is a great place to stay
Hotel features:
Excellent. Great laundry room with several washers & dryers. Trouser presses, vending machine and ice machine. A rooftop terrace with good views.
The breakfast is free and is underwhelming, just different bread and pastries with choices of juice, soups, water and yogurt. It's acceptable and I guess it's free.
The hotel lobby has little items you can take if needed, such as hair bands, toothbrushes, razor kits but something nice was that they give you bath bombs for free too. Different ones each day.
Staff:
Very friendly and helpful, even after midnight when I made requests they were very fast and helpful
Overview:
100% would stay here again. The price-to-quality ratio and the large room size make this an easy choice. Do not worry about location, I stayed it Dontonburi area before and alothgh its close to everything, its loud, dirty and feels unsafe. But the location of Porta Inn is really good and super easy to get to central areas (around 10-20mins) and easy to get to the airport (direct line) and easy to get to Universal Studios too.
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Price per night from:VND 765,087
Posted on Apr 27, 2026
Guest User
This was my first time choosing this place for a business trip. The location was great, not too far from the station. I picked it because I dislike the noisy and chaotic central tourist areas, and I was ultimately satisfied with my choice. It’s a good place to experience local charm, and it only takes about 15 minutes or less by subway to get to the city center, which I thought was quite reasonable. The facilities were clean and trendy, which I liked. The large communal bath, only big enough for two people, was always crowded and required a wait, but I figured it was better than not having one at all. However, regarding the cleaning service, it would have been better if they had communicated more clearly that requests needed to be made the day before. After two days, I asked for cleaning at the front desk when I was heading out, but it was refused. I think a bit more flexibility in their policy would be beneficial. Anyway, the overall facilities were decent, and I would be willing to stay here again in the future.
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Price per night from:VND 834,994