Best Beachfront Hotels Suzhou, Find the Latest Deals

Love the aesthetics of the hotel! Location was relatively convenient too but we took Didi everywhere. Many lovely photo spots and complimentary try on of the hanfu was a bonus! The staff were polite and helpful. Even helped us to reheat one of our packed food and taught us how ti use the washer/dryer. Room temperature was nice and comfortable too. Only two complains were that the bathtub was very badly maintained and we didn’t dare to use it as there were mould. And the most shocking thing was on the second last day, I decided to let my toddler juggle from the cup provided. The water turned really murky and disgusting. I thought it was the cup issue. Changed another cup and tried again and the water really turned colour into soapy water right after! See attached. Hotel, please look into the water quality… tried the water at other hotels but have never encountered this before..

The most incredible service to date in 20years of China hotel stays. Extremely friendly staff, great English and attention to detail. 10/5 stars for service. Breakfast buffet also good. The only very small issue was the rooms didn’t have plugs on side of bed to charge phone. Lovely hotel, amazing service and highly recommended to others. To management just would politely suggest to and plugs on each side of bed so can charge phones, it’s not 1995 anymore and everyone has devices to charge.

The room is large and has a balcony. I can't look closely, but I can see that many facilities are old and not well maintained, including the shower, which is faded and leaking. Parking is convenient The breakfast is average, which is different from the old five-star hotels. Service 4.5, 0.5 is a deduction for room service. I asked for paper towels twice but didn't get them, so I had to go to the front desk to get them myself. The front desk service is very good, giving people a homely feeling. In general, I won't come again next time.

Real nice environment. Nice front desk services (Verena was excellent). Nice SPA area. Very rich breakfast with many options.

A very beautiful property to stay, the staff is extremely hospitable and sweet. Highly recommended for people who are looking for a relaxing and serene staycation near Shanghai. It does have a western restaurant on site and hotspring facility is also nice 👍

The hotel has a vintage charm, though showing signs of age. However, its remarkable soundproofing ensures a peaceful stay. With a prime location, exploring the city is convenient. On the downside, guests should note that food deliveries require collection from the lobby.

There were a few ants in the first room we booked, but after a few screams and a phonecall we were quickly moved to another ant-free room. The staff were so helpful, kind and willing to communicate in English to the best of their ability. They made plenty of gestures with bowls of fruit, fragrant sacks and even a personal delivery of the food menu when we couldn't find the English menu on the TV. Their frequent arrivals had us jumping in our robes to grab the door every so often, but each time we were grateful to receive such thoughtful snacks and smells. Lovely place. Would visit again.

Location is perfect. Jinji lake. Shopping mall with eateries and million shops, metro station, all in walking distance. Room was spacious. Bed was a bit soft for me, heating/AC worked well, amenities were fine. We tried the swimming pool, view was nice from the 27th floor. There was a weird noise, every 8-10 minutes a bang on the wall coming from above in the middle of the night for 1-2 hours. I guess we were just not lucky with those neighbors...