Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 5, 2025
Guest User
We had a wonderful 2 nights in this family-run hotel. The host was extremely kind, friendly and helpful; he made us feel completely at home, and even gave us two delicious homemade ‘lard cakes’ to take with us because we’d enjoyed them so much at breakfast one morning!
The rooms are lovely - spacious, very light, bright and private. Really nice interior design. Ours was on the top floor with a roof top deck and great views over the lake and village.
The bed was very comfortable with fresh, clean linen and towels. There’s a kettle on the room but you need to bring your own tea or coffee. That said, tea and hot water were available 24-hours a day downstairs.
The meals in the hotel restaurant were delicious and fresh; they’re cooked onsite with ingredients that are caught or grown on the island, and are very good value. We ate breakfast (included) both mornings and dinner on our first night.
We felt very welcome and would definitely stay here again if we came back.
The main thing to note is that the host (and very few people on the island) speak English, so having some Chinese definitely helps! But we felt very welcome at all times, even when our language skills reached their limits!
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Price per night from:CAD 84
Posted on May 12, 2025
linda5017
The room is very clean, the visual effect is very beautiful, and the large terrace is amazing for watching the sunset (¯▽¯)👍The housekeeper service is so good, and they will respond to any request (๑˃̵ᴗ˂̵)👍The elderly have difficulty walking, and the staff helped deliver meals and carry wheelchairs, which touched the elderly and they kept saying they would come again🥰😂
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Price per night from:CAD 149
Posted on Jan 21, 2026
Monty Knowles
In the past 12 months, I have stayed in over 80 hotels around the world. More than 60 in China. Many of them are positively memorable.
The Mehoud perhaps tops all of them in terms of unexpected delight.
Physically the hotel is a design bonanza. Recently opened, inspiring u architectural details and finishes are evident throughout.
Amenities are excellent. Luxury bath robes and bath towels, small gym with good weights, a pool, laundry machines...
It is one of the few hotels with balconies and terraces allowing access to fresh air
However, its greatest asset is undoubtedly the management and staff.
The general manager seems extraordinary. Sometimes tending the coffee shop, greeting guests in the restaurant, and roaming the hotel.
Wait staff go out of their way to accommodate guests, and so many speak at least a little bit of English
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Price per night from:CAD 120
Posted on Jun 7, 2026
Guest User
The room insulation is excellent, providing great privacy – unlike some hotels where you can hear conversations from next door. The hotel's location is superb, making travel, dining, and entertainment incredibly convenient. It's also within 20 minutes of the high-speed rail station, and there's a commercial complex right downstairs. Even if you want a late-night drink or a snack, there are plenty of shops across the street and to the left. The front desk was very kind and granted my late check-out request. While most hotels offer late check-out until 2 PM, some, perhaps not wanting repeat customers, simply refuse, which is incredibly frustrating. Overall, it's an established five-star hotel with comfortable bedding and a tidy room. It's very close to the shopping district, and Lynne at the front desk provided polite and thoughtful service. My stay was very comfortable!
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Price per night from:CAD 78
Posted on May 31, 2026
Guest UserBanyan Tree, as always, is wonderfully secluded and comfortable!
The butler, a lovely lady, upgraded our room again. And we even ran into Alice Xiaoxiao, the butler who assisted us during our stay last year – it was great to see her again! She proactively reached out before check-in to ask about our needs and was incredibly responsive to all our requests. The concierge service upon arrival was also very thoughtful.
The courtyards, lush greenery, and water features are beautifully designed, offering a new picturesque view at every turn. The views from our room were truly refreshing and invigorating! Kids' toiletries were fully stocked, and the complimentary soft drinks were of good quality, not just an afterthought. The hotel also offers free activities like Baduanjin (a traditional Chinese exercise), cocktail making, and night runs!
Overall, a very satisfying stay! Excellent value for money!
**Dining:** The hotel's Baiyun Restaurant is also fantastic. Even though dinner was a set menu from a group deal, every dish was surprisingly delicious! It's a perfect alternative to the Rongsheng Restaurant next door, where you often have to queue for two hours if you don't want to wait. They've changed breakfast to a mostly buffet style, which can sometimes mean colder food with a less-than-ideal texture. However, they still offer à la carte service upon request, which is great! And the champagne was delicious!
**Activities:** This trip, we came specifically to climb Lion Mountain, and we successfully reached the summit – the entire scenic area is very thoughtfully developed! Safety measures are also very well implemented! Whether looking out from the mountain or gazing at it from the hotel, it's a view within a view – perfect for photos! There are several well-designed buildings nearby, like museums and science centers, all within walking distance. The hotel key card provides direct access to Lion Mountain Park, and in the evening, they even offer transportation for a golf course tour. The park has added more activities since last year, including a mini-train, cycling, and boating. This year, we even tried kayaking – so much fun! We'll definitely be back next year!
Our sincere thanks to Alice Xiaoxiao, our butler, who made our first stay enjoyable and our second even more comfortable. Also, a big shout-out to the handsome concierge who helped with our luggage! The auntie providing turn-down service gave our child small gifts and drinks, and the three lovely ladies at the bar patiently taught us cocktail making… All the hotel staff made us feel so warm and welcome.
Looking forward to our next stay!
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Price per night from:CAD 393
Posted on Jun 7, 2026
Anonymous UserThe room was clean, hygienic, comfortable, and well-equipped. We were upgraded to a lake-view room with an unobstructed view of Taihu Lake. The hotel is close to the Huanhu Road, just a 500-meter walk to the lakeside. The tree-lined avenue at the entrance offers a cool escape in summer. Lydia at the lobby was warm, thoughtful, and answered all our questions. The fireworks show on Saturday night was a pleasant surprise! Looking forward to visiting Suzhou again.
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Price per night from:CAD 128
Posted on Apr 19, 2025
Guest User
The company rented four villas from them for team building. The overall feeling was very good. The environment was great and it was relatively large. The entrance was a bit hard to find, but there were winding paths leading to secluded places. The villa was a single-family house and the interior was well decorated in a Chinese style. There are quite a lot of entertainment facilities and the place is large. The overall evaluation is good. It is suitable for a family trip. It is a short drive to Luxiang Ancient Village and not far from Sanshan Island and Diaohua Building. The boss is nice, the room is clean, I want to stay here again next time. My family went to Luxiang Ancient Village and stayed here. The housekeeper was very enthusiastic. Even if we didn't go to Dongping to play, this place is pretty good. There are complete entertainment facilities such as KTV, mahjong, table tennis, etc. There are currently 3 courtyards in it, all of which are very good. Next time you can come and experience a very happy trip to Dongshan! What impressed me most about this party was the enthusiasm and warmth of the butler. As soon as I walked in, I felt like I was at home. It was very cozy and the service was attentive! The place is cleaned very well, toiletries are provided, and there is a logo printed on it. It's obvious that the landlord is very dedicated to his business, haha! I had a relaxing and enjoyable whole day and took a lot of photos. It was a heartwarming holiday experience. A friend came to travel with his wife and children. He booked a villa the day before arriving in Dongshan. On the one hand, the children could have fun playing games, and on the other hand, the adults could buy groceries, cook a meal and drink some wine. The housekeeper is very helpful and does everything himself. The transportation is very convenient and it is a short drive to Luxiang Ancient Village. My friend’s wife was taking care of the children and couldn’t help, otherwise she would have had a lot of fun playing mahjong. recommend! ! ! A perfect last-minute order, much better than expected!
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Price per night from:CAD 69
Posted on Jun 7, 2026
Guest UserThe room overlooked Taihu Lake, offering a beautiful view, and watching the fireworks show from the balcony was absolutely stunning. The shower was very clean, and the kids loved the bathtub. However, the breakfast selection was quite limited. It's a shame we couldn't use the outdoor swimming area.
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Price per night from:CAD 132
Posted on May 20, 2026
QinaidexiaokeaixiaokeaiThis hotel was a pleasant surprise! The environment is beautiful, the air is fresh, and the attention to detail is impressive. I'm so happy to have found such a peaceful retreat in the heart of Suzhou. The service was excellent too, highly recommend! A special thanks to the front desk attendant who helped upgrade us to a lake view room – it made the experience even better!
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Price per night from:CAD 125
Posted on Nov 6, 2023|Mountain View - Private Scenic Balcony With Smart Home
Guest UserThe room is very clean and the configuration is very high-end. It doesn't look like a B&B in the countryside. The designer's positioning is worthy of the name;
The boss is very nice. If you need anything in the room, you can just ask him. You can also ask for advice on travel itineraries and buying souvenirs.
Finally, a vacation in Xishan is really good and relaxing. But I didn’t see the sunset this time. It's a bit of a pity. . .
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Price per night from:CAD 151