Alexandra
March 9, 2024
THERE IS NO SHUTTLE. I booked here for convenience. 7min Uber drives to Ybor but annoying when they claim to offer a free shuttle in a 7 mile radius. Breakfast was lacking, when crowded employees took a long time to restock/refresh items (and it was always crowded for breakfast). The gym had a broken machine. The pool was not heated (claims to be!). The entire hotel smells like cheap air freshener, which gave us a headache. We also had to keep asking for shampoo/conditioner (only 1 small bottle for a 4 person room). Staff was not friendly which is fine I guess. Didn’t spend any extra time at hotel, just a place to sleep. Was not expecting much and was still disappointed.