Fredj Hotel

The hotel is very well located, just few steps from the Medina, and it has a lovely view of the port. The hotel is renovated and the room was ver spacious and comfortable with good amenities such as different tables to place the luggage, spacious closet and a little desk. The bathroom was a bit old, and some things were a bit broken, like the trash can and the shower handle. I found a stain in the bed sheets and in one of the towels. But over all it was pretty good. The food was really good and the breakfast had a lot of delicious options. The service and attention from the Hotel staff was great! Always with a smile, speaking various languages and very helpful I would definitely recommend the place and will come back for sure!

Positives…the hotel is in a great position, close to city centre and old town. The reception area and main area of hotel was beautiful and well maintained. The man on reception on afternoon/evenings was very helpful and kind. All other staff rude, unhelpful and hard to find. My room… don’t know where to start. Balancing door did not lock. We reported to reception but no one ever came to fix it. I found it unnerving to sleep with it unlocked. Our bathroom door was stuck wide open (looked like due to swelling from the shower leaking) so had no privacy which isn’t great when sharing A room. No phone, WiFi terrible and mini bar was empty. Pool area was full of children mucking about but no adults supervision so we couldn’t go in pool. When we did venture in the next day it was dirty and full of clumps of hair. Don’t think about trying to get a drink here. Painfully slow and bad service from All except a lovely lady who appeared around tea time on our first night. Breakfast was okay but food stale and cold. Staff in breakfast rude and lazy. We were told we would have to pay extra to have water to drink with our breakfast.

The rooms were pretty decent and clean, but there was no air conditioning. In fact, the heat was blasting at 25c when we got in. There were noises and echos from the road all night long, and the bed pillows were very thin and lumpy. Our room faced the road so the view was less than stellar, but apparently some of the other rooms had a nice view. The buffet dinner was quite good, with a good variety of food and it was fresh when we arrived. The hotel was walking distance from a variety of shops and the pier.