The Westin Tianjin Reviews
The Westin Tianjin
No.101 Nanjing Road, Tianjin, ChinaView Hotel Details
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1 night
The Westin Tianjin Guest Reviews
4.5/5
Great
2283 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(2283)
Positive reviews(2159)
Reviews with photos/video(384)
Friendly front desk staff(196)
Delicious breakfast(151)
Great location(87)
Perfect for kids(61)
Great swimming pool(43)
Loved the night views(25)
Luxurious(16)
Negative reviews(124)
Dennis woon
Westin Twin Room
Stayed in Dec 2023
Couples
4 review
Outstanding
Posted on Dec 11, 2023
Very classy hotel with professionally trained staff.Breakfast nice and widespread of food .Near to Wu da DAO ,7-11, restaurants, malls....etc. Only dislike are the doggies poo on the streets around hotel
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Pierre-Emmanuel
Guestroom (Double bed)
Stayed in Oct 2023
Business travellers
18 review
Outstanding
Posted on Oct 26, 2023
Very nice hotel ! Big rooms, great service.
Nearby the restaurant, there is a great japanese restaurant ! Must go.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
dong2004
Westin Twin Room
Stayed in Sep 2023
Family
1 review
Outstanding
Posted on Sep 23, 2023
In the past two days, I went to Tianjin for a trip and chose The Westin Tianjin Hotel. The experience was very good. The senior members within the group are also well taken care of at Westin. Especially the lobby manager, Angel, who was very patient with the elderly, left a deep impression. I hope to have the chance to visit Westin again.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Guest User
Westin Deluxe Twin Room
Stayed in Jun 2023
Friends
1 review
Outstanding
Posted on Jun 3, 2023
Awesome facility, great customer service! Come find Angel and Veronica for check-in and check-out.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Guest User
Guestroom (Double bed)
Stayed in Jan 2024
Business travellers
12 review
Very Good
Posted on Feb 3, 2024
Good for business travel, location is good and the staff is nice
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Damochanshi
Westin Twin Room
Stayed in Aug 2023
Business travellers
12 review
Outstanding
Posted on Aug 23, 2023
The rooms at the Westin Hotel are equipped with the most luxurious fabric furniture and facilities, and the front desk staff is warm and thoughtful! With strong and lively colors, bold and atmospheric layout approximates natural and beautiful lines, luxurious and comfortable, supreme and expensive experience.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Jijiguowang
Guestroom (Double bed)
Stayed in Jul 2023
Friends
5 review
Outstanding
Posted on Aug 2, 2023
Westin hotel facilities, service angel quality, and some business hotels are very different. A wide variety of breakfasts, new room facilities, comfortable beds, and overall excellent value for money was a very satisfying experience. Extra bed available, parking at the door, close to several subway stations, 7 or 8 minutes walk.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Guest User
Guestroom (Double bed)
Stayed in Jul 2023
Business travellers
2 review
Outstanding
Posted on Jul 28, 2023
The front desk angel service is warm and thoughtful, and the problems raised can be solved with heart. The whole environment is warm and quiet, and the room is clean and tidy. Will choose again next time.
Response from Property: Greetings, Thank you for choosing The Westin Tianjin for your recent stay and for your valuable feedback!First and foremost, please accept our apologies for the experiences that have given you a less than satisfactory impression. We have noted your feedback and be assured they are a focus for our team.Please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours.Thank you for your feedback again. We are look forward to seeing you again at The Westin Tianjin.
Sascha Sven
Guestroom (Double bed)
Stayed in Mar 2023
Other
1 review
Amazing
Posted on Mar 10, 2023
Thanks for the warm welcome and the fantastic service at the desk.
Room was nice, just my back didn't like the too soft bed.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
INTER
Westin Twin Room
Stayed in Jun 2023
Solo travellers
1 review
Great
Posted on Jun 17, 2023
It was nice. Nice service, good location. Hope to visit there again.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Guest User
Westin Twin Room
Stayed in Dec 2023
Friends
4 review
Outstanding
Posted on Dec 14, 2023
The hotel is good rooms is clean
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Monet Thomas
Guestroom (Double bed)
Stayed in Jul 2022
Solo travellers
7 review
Outstanding
Posted on Jul 28, 2022
The location is close to a train and close to many tourist spots and restaurants. Staff is excellent: helpful and pleasant. I went to iSpa on the 6th floor and had a great experience. The only drawback is that the room is a little outdated and there are no plugs by the bed. Still I’ll stay here again when I come back to Tianjin.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Guest User
Guestroom (Double bed)
Stayed in Jun 2023
Business travellers
2 review
Very Good
Posted on Jul 11, 2023
Top hotel in Tianjin recommended
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Guest User
Westin Deluxe Double Room
Stayed in Jun 2022
Couples
7 review
Outstanding
Posted on Jul 16, 2022
The best place to stay for value in Tianjin. Great staff, especially Mary who treated me with such kindness and helpfulness! Thank you for a wonderful stay.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
Xfiles
Westin Deluxe Double Room
Stayed in Aug 2022
Friends
13 review
Outstanding
Posted on Aug 21, 2022
Great place, I recommend it to everyone.
Response from Property: Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
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