"It's a lovely hotel in traditional Japanese style. It has a pretty inside garden and an onsen (no private onsens for booking, only common ones for all hotel guests that are divided for males and females). Hotel provides you with a yukata and a haori for your stay (you don't rent it, they are included in price), which is very convenient. When I asked the receptionist if I can buy them, 'cause I loved them so much, she said I can take them for free if I want. I double checked to avoid any miscommunication, but she insisted that I don't have to pay extra for those. Everything in the fridge, including alcohol, is free. Hotel is a bit far from the main street, but has a transfer, so I'd say it's fine. We ordered a dinner and breakfast, and both were absolutely wonderful, had several courses."
"The room is very clean, but the facilities are a bit old. The tatami is quite good, and the quilt is of average quality and not fluffy enough. Advantages: The location is very close to several major hot springs (except Konoyu which is a little further), and the service is in place, especially the old lady who serves the meals is very attentive and thoughtful. The dinner is sumptuous and the breakfast is simple but completely filling. Disadvantages: There is no elevator on three floors. It is a challenge to carry luggage upstairs, especially when you change the hotel slippers at the door and they don't fit your feet."
"Great location within walking distance to jr train station. Friendly reception although do not speak much English. Great healthy bento set for breakfast available for jpy700. Clean, efficient and simple hotel. Daily offer of free snacks or drinks. Washing machine and dryer available downstairs next to reception. Microwave is available for use too."
"The location was right in front of the station, so I liked it.
However, it's far from the hot spring center, so it may vary depending on the person's preference.
I stayed on the 3rd floor, but it's an old building, so there's no elevator and the stairs are a bit high.
The 1st floor is operated as a cafe, and the breakfast was okay.
The room has a tatami floor.
The mattress? It was too soft, so I was a bit uncomfortable.
There's no bathroom in the room because it's a hot spring. There's only a toilet. It would be nice to have a shared bathroom for the entire hotel, but there isn't.
You can't wash if you don't go to the hot spring. I didn't know that and went there, so it was a total disaster... I didn't plan on going to the hot spring in the morning...
You have to bring your yukata up from the 2nd floor. The room is spacious."
"The hotel here is 10 points cheap and comfortable. The place is bigger. I chose this hotel because I can rent a car with me. There is a large shopping mall near the location. The food is very convenient. I want to go again."
"There are more than ten stairs at the entrance of the lobby, which is not convenient for wheelchair people! There is a bath to soak! There is an elevator! The room is big! Facilities are complete! 8 minutes walk from JR station! It is convenient to find with goggle!"
"The environment is good, the ventilation service is good, the price is reasonable, the facilities are poor, and the shower head is broken and leaking should be repaired in time."
No. 17 of 4-Star Select Hotels in Hyogo Prefecture
Private parking
Hot Spring
24-Hour Front Desk
"I just want to say the service is superb good!!!
Facilities in the hotel also very new, very good.
The staffs there lovely, and provide us fresh seafood for the dinner.
DEFINITELY LOVE SHINZAN KINOSAKI so so so much!"
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.8/10
Outstanding
KK LouThere is no breakfast nor dinner provided by this onsen hotel, and restaurants close a bit early. If you’re looking for an onsen meal, you maybe disappointed if you staying here. Beware if you’re a foodie.
The sound insulation is poor, please keep your voice down. Since the first night I arrived was windy and rainy, and the curtain for blocking the sun is made of bamboo, it kept hitting on the window all night long.
There is no elevators and the stairs is very steep, be careful if you bringing many luggages.
Although the servers do not understand English, they are very friendly and willing to help! Overall, I enjoyed a lot while the staying. Thank you!
GGuest UserNice, modern and new hotel in Kinosaki onsen with great hospitality from the hotel owner and his staff. I was welcomed by the owner at the door when I arrived, and they even prepared a beautiful greeting card on my arrival. Welcome drink was provided and the owner recommended good restaurants and provided the USP of each onsen in Kinosaki. The room is spacious, clean and new! I especially like the Japanese style of the hotel. Yutaka and 1-day onsen pass were provided for my stay. As the next day I had to move to another hotel, the owner very kindly helped me to transport my luggage to another hotel near the JR station.
Overall, excellent stay, excellent people and excellent breakfast! :)
Would love to visit Kinosaki onsen again and stay with Utsuroi Tsuchiya.
GGuest UserAn old hot spring hotel, a little inside, but very quiet. There is also a 10% discount for snow crabs at the door, which can be packaged and delivered.
I have to praise the crab dinner of the hotel, which is of very high standard, even the desserts are online. I was very full, but because it was so delicious, I finally finished the rice and pasta. The wine and drinks are also very cost-effective. It is worth staying once during the snow crab season. There are several hot springs, which can be reserved and can be visited at leisure. There are also private and public hot springs. It is very comfortable to relax in a hot spring.
LLivyC75The ryokan style rooms were a lovely touch. The inclusive dinner came with so many courses that we were absolutely stuffed every single night and the fact that a member of staff helps explain all the dishes and prepares them in front of us felt like a real lovely touch of authenticity and luxury. There are no individual bathrooms in the rooms aside from a sink and toilet but the hotel Onsen is easy to access and comfortable to use. The staff also make the bed after dinner every night and anytime we had questions for reception, they were always happy to help, especially with train station transfer and recommendations and vouchers for different restaurants in town. The hotel rooms have a great view of the mountains as it is slightly off the main road. I would definitely recommend this for couples traveling.
GGuest UserVery nice Japanese hotel with good service and facilities (public hot spring bath where women and men are separate and several private hot spring baths that I recommend to book in advance). We also had an amazing massage in the hotel spa. The down side would be that the hotel doesn't offer western beds (only Japansese futons) and that the personnel doesn't speak very good English (but are very nice and are trying their best to help)
GGuest UserI stayed here for one night with my husband and our 9-year-old daughter, and we loved our visit. The hotel was accommodating and allowed us to store our luggage as we arrived early. Our room was very clean, the staff were attentive, and we could tell they wanted us to have a nice stay. The location was perfect - set back on a quiet street but right in the middle of all the onsens and shopping. We opted for the crab dinner, and it was an absolute feast. We ate for hours and still couldn't finish everything. They asked if we wanted to keep it for breakfast (which, of course, we did), so they served it in the morning along with the breakfast they planned. It was wonderful. They have a small onsen in the building, which was nice because the three of us could enjoy one bath together before going to the gender-separated onsens in town. I highly recommend staying here for a lovely and authentic Japanese experience.
PPiwatUpon arrival, the hotel gave us 2 free tickets for aquarium next to the hotel. Staff were very friendly and helpful with parking valet and our luggage. The room we were in had an amazing view and it is spacious. It’s a Japanese style room and the staff had to come to put out futon for us around dinner time. Communal bath is big with an outdoor onsen. We noticed that they use salt water in the bath and onsen instead of chlorinated water like many other onsen hotel we have stayed in the past. There are 2 restaurants in the hotel but they open rather late at 7 and 8 pm so we didn’t get to try them. Breakfast were the same the whole we stay but they are pretty decent so there is no complaints. I would consider this to be one of the best hotel we have stayed during our trip there.
MMofaxiaogouOverall it's very good. There's a shortcut to the main street. You can follow the hotel map or Google map. Keywords: After crossing the road, go through a tunnel. Follow the railway tracks to JR. Follow the river to the nearest Jizo-yu. It's a 10-minute walk. Pay attention to the shuttle bus schedule. The beverage bar is open in the afternoon and alcohol is only available in the evening.
Ttravel-with-meWe had a fantastic stay at this Ryokan. The staff were so attentive and welcoming (Thanks to our room attendant, Suzan) We arrived a little earlier than check in but we could go up to the room and were provided with tea. The room was beautiful and the beds were prepared when we were eating dinner. We were shown how to wear the yukata and even had welly boots for the rainy weather. The food was the highlight, fresh seasonal ingredients (crab!) which was displayed like a piece of art. I wish we stayed longer, well worth the money!
TTianxiamishikeThis hotel boasts a prime location on the Takeno coast, offering stunning ocean views. If you have time, you can walk across the river to the coast near Takeno Kyoka Village, where the scenery is equally beautiful yet remarkably uncrowded, allowing you to quietly enjoy the views. It's conveniently located just one JR stop (10 minutes) from Kinosaki Onsen, yet few Chinese tourists venture here. You'll occasionally spot some European and American tourists on the streets, along the beach, or at the hotel. The hotel service is excellent, with a shuttle bus to and from Takeno Station. The hotel also has its own onsen bath, where you can relax and listen to the waves. The hotel's breakfast and dinner are outstanding, especially the all-crab dinner – the incredibly fresh and delicious Kazumi crab is irresistible and incredibly satisfying. I highly recommend staying at the Oku Kinosaki Seaside Hotel when visiting Takeno.
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