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"Our 6-night stay at KK Sapa Hotel was nothing short of amazing! From the moment we arrived, we were greeted with warm hospitality and impeccable service. The hotel itself boasts breathtaking views of the Sapa mountains, luxurious accommodations, and top-notch amenities that made our stay truly memorable. A special shoutout to Huyen, the receptionist who went above and beyond to make our experience extra special. She graciously upgraded us to a VIP room, which made our stay even more comfortable and enjoyable. Her kindness, professionalism, and attention to detail truly set the tone for an unforgettable stay. The hotel’s facilities were fantastic—from the relaxing spa to the stunning infinity pool, every detail was designed for comfort and relaxation. The breakfast buffet was delightful, offering a wide selection of delicious local and international dishes to start our day right. If you’re planning to visit Sapa, KK Sapa Hotel is the perfect place to stay. The staff’s hospitality, the stunning ambiance, and the overall experience were simply top-tier. We can’t wait to come back!"

"We had an awesome time at Pao’s Sapa Hotel. The service was good. The room is spacious too. My toom is also facing the Moana’s garden too. Overall a very satisfying experience. Will definitely choose pao’s for my next visit."

"Overall hotel was wonderful, i arrived at 6:00am in the morning by the way there are no room available at that time Front desk was provided us a shower room and resting area at Front desk with very nice hospitality. At 10:00 am after energy charge we went to Fancipan and came back around 16:00 the was ready when i checked in to the room the view was stunning us(room type: mountain view) overall was perfect. BTW, we don’t want to go out then we choose the hotel restaurant for the our dinner we order food for six people as i know about the service sequences staff repeat our order to make sure that it correct; for sure we listen it carefully due to difficult of inter-language - all the food repeat correctly. Unfortunately, one of our dish was mistake from Carbonara to bolognese sauce which we know all of us don’t pork then we call staff they came with attitude that it’s our mistake but she take it for change. Suddenly i heard the sound of fighting of waiter and kitchen that one of word i heard very clearly is “i already repeat it” fifteen mins later carbonara was served and we got educate by staff that we should informed her What we don’t eat. Poor us? After five mins she came back and say Sorry to us(First of apologies) 🥺 so we would fine if she apologize and do not make that behavior. I understand some if order was mistake you need to talked with chef but for both of service and kitchen was very disappointed for us."

"location - About 4-5 minutes walk from Sapa Station - About 2-3 minutes away from Sapa Cathedral - Come out of the entrance and go up the stairs on the right to enter Ham Rong Mountain. - Turn left at the entrance and go down the stairs to Sapa Station or Cat Cat Village. (ATMs that accept Travel Wallet, Kong Cafe, and supermarkets are also located here) - It is about a 10-minute walk to Sapa Lake. - Overall, it is in a good location in Sapa in terms of travel. (Good location for going anywhere, including Fansipan, Cat Cat Village, and the cathedral) facility - There is a terrace so the view is nice. - The shower room is a bit narrow, the water pressure is good, but the water drains a little poorly. - It is very nice to have a bidet installed. - The amenities are good and the dryer has strong wind and the installation location is good. - There is no inconvenience in charging as there is a power *****. - It's pretty clean and I didn't particularly see any bugs. - Air conditioning and heating were installed and operated without problem. service - Breakfast seems to have about 12 to 15 menus (buffet style), and about 10 menus can be ordered. - Breakfast is quite delicious, and I usually eat a lot of omelettes, but they are delicious. - The staff speaks good English and is very friendly. Although it is a bit pricey, traveling/touring in Sapa does not take a lot of time, so it is recommended to choose a decent hotel itself. Overall, it wasn't a luxury hotel, but it was an accommodation that didn't have any inconveniences. In particular, the location was very convenient because you could walk to everything around this area unless you were going for ethnic trekking. (Generally, most restaurants frequented by Koreans are located around here)"

"Oh god I don’t know how many hotel rooms I stayed in but this hotel thick blanket is heaven!!!! Front desk friendly and professional~ the tea that they serve you is amazing! Breakfast was good, their laundry service is amazing and affordable. In a nice quiet area of the town. Will definitely comeback!"

"Huge Thanks to the receptionist Kelvin and room boy top notch service with extra miles handling our luggage. please give both of them a big bonus this year's performance review. 7 ⭐ For the management attention, the hotel room allocated for us at building 2 was damp not fresh. 3 ⭐ only!"

"It has a swimming pool and fitness and arrived a little late, and the front desk service was good. Breakfast was also a buffet. I went to check out early and went to check my luggage late after checking out as a tour schedule. The rooms were clean and clean."

"Owner was very friendly and kind to arrange for my itinerary as I went there with no plans. The owner arranged for car, bike and the entrance tickets, even my bus ride back to Hanoi. She also provided discounts for some. Breakfasts were good and location is about 5 mins away from Sapa station for cable car. Fansipan is worth the trip up, amazing views but lots of steps. I also went to Glass bridge, Fairy village in O Qu, and Cat Cat village. If travelling alone, Fansipan is enough if you are looking for views. Massage place is right next to the hotel and guest will get discount. Overall would come back to stay if I have the chance."

"Location is considered nearby the main Sapa centre where down the road on left turn after coming out of the hotel, nice steamboat and bbq, massage parlour, clubs, places to drink at night and Sapa market are located, walking distance ard 10 to 15 minutes. Its also 10 minutes away by walking near the bus station to pick up for those taking the sleeper bus back to Hanoi. View of the hotel is nice, with mountains but a little foggy during the stay. Direct sun into the room in the morning. Hotel staff is kind enough to arrange for transportation to the interesting places in Sapa without any additional cost, payment is 100% to the driver. Downside is hotel does not have lift, all luggage and items has to be taken up using the flight of stairs beside the hotel, and its in the open area with no roof/shade, if raining will definitely be wet. But hotel does provide umbrella and hotel staff will assist in bring up the luggage. Hotel itself is also located up an upslope before reaching the lobby. Hot water shower only last at most 15 minutes, afterwards water starts to turn cold, not good for a cold weather as such."

"Ms. Trang was a really great host! My son was sick the 2nd day and she went beyond to provide information about clinics/pharmacies as well as related information needed even it’s late at night. She’s a great translator too! The hotel was in a good location and the staffs in the hotel are all very friendly and extremely helpful. We will definitely return to this hotel again."