Hotels in West Bus Station Area, Wuxi

I arrived at noon to check in. The front desk asked if I had booked through the platform. I said yes, and they told me I would receive a check-in verification SMS. During this time, I asked if the room was fully booked for the day and if I could upgrade. They said no! Then I received a message about registering as a member. I asked why it was a registration message. I told the front desk I had already registered as a member and gave them my phone number. They replied that I wasn't a member. I considered showing them my Atour app login screen, but decided it was pointless. The front desk asked if I had booked a room without breakfast. They said yes, because my family member is also an Atour member and has a complimentary breakfast voucher in their account. I gave them my phone number, but they still said I wasn't a member (how could I have a complimentary breakfast voucher if I wasn't a member?). I thought it was pointless to waste time arguing about breakfast and asked to check in directly. However, they completely refused to meet my requirements when I booked through the platform. The room is next to the elevator, the fire escape, and faces the cleaning staff's work area. Fine! Since they discriminate against customers who book through Ctrip, why don't they just leave the platform? There are many ways to complete the registration task; you chose the lowest way to humiliate customers who book through the platform. Ridiculous! I've stayed at Atour hotels in more than ten cities, and this one is definitely unique! Excluding the front desk issue, the cleanliness of Atour's rooms is generally reliable. Although there is construction nearby and constant noise, it is understandable and I would give it a good review. However, I would definitely give it a bad review if I focused on the front desk!

This hotel was a very cheap price which is why I stayed here. 24 US Dollars!! For the price I wasn't expecting much and really can't complain. I had an okay stay. The bed was pleasant and clean, shower was okay enough, TV was fine. Floor was quiet enough. Some kids were being a bit crazy and making a lot of noise but was all good. A drinking party perhaps but they did not bother me. I woke up late and did not try the breakfast so I cannot speak to that. All in all I had a pleasant enough stay and really enjoyed my day in the area. The fantastic Wanda mall is walking distance away and has tons of great shops and a huge IMAX theater. Lots of good food, coffee, ice cream etc. If you are looking for somewhere cheap to crash in Wuxi I can recommend it. The manager was very sweet and even stopped me to give me a couple cans of Pepsi on the way out as a gift haha. Would stay again if I needed to be in this area.

The hotel is new and well-located, with convenient access to buses and taxis right outside. The room facilities are clean and complete, and the front desk service is very professional. Atour is always my top choice for business trips!

This is my second time staying at the Wuxi Grand Hotel. It's an older hotel with older facilities, but the transportation is convenient and the price is affordable. Dining options are also good. Overall, I still think it's a good place to stay. I have a suggestion for the hotel, especially now that more elderly travelers are staying in hotels. For their safety, I recommend adding rooms with walk-in showers. Currently, showering in a bathtub with an overhead shower is not safe for seniors; it's difficult for them to step in and out, the tub and floor can be slippery, and there are no grab bars. This really needs improvement. Once that's addressed, I'll definitely come back to the Wuxi Grand Hotel.

I stayed at this hotel for the Wuxi Marathon, and the service was absolutely fantastic! The hotel really went above and beyond for the race, paying attention to every detail, and I was genuinely touched. 1️⃣ Upon check-in, the front desk gave us a bag of drinks and snacks, wished us good luck with the race, and provided a transportation guide for the event. 2️⃣ Breakfast was specially moved up to 5 AM, allowing participants to eat at the hotel in time. The breakfast itself was clean, with plenty of carbs and protein. 3️⃣ Check-out was extended to 2:30 PM, so after finishing the full marathon, I was able to come back, shower, and leave feeling refreshed and comfortable. 4️⃣ When we returned after the race, the hotel had a table set up with bananas, yogurt, and brown sugar ginger tea to welcome us. A staff member greeted us warmly, offered us tea, and even pressed the elevator button for us.

This time I came to Wuxi to run a marathon, and I was really satisfied with staying in this hotel! First of all, the hotel is very new, with complete facilities and a modern and atmospheric decoration style, giving people a very comfortable feeling. The room is clean and tidy, the hygiene is very good, and I feel at ease staying there. The service was also impressive. The staff were enthusiastic and responsive, especially the late check-out service, which was very thoughtful and gave me plenty of time to rest and organize after the game. It really helped a lot! In general, this stay experience was great, both the hardware facilities and the service quality were impeccable. Next time I come to Wuxi, I will definitely choose here again! Highly recommended to friends coming to Wuxi! ---

The owner is very nice and easy to talk to when changing rooms. The cats and dogs are adorable. During lunchtime, there was no one at the front desk, and the dog barked at us, but in the afternoon it came to sniff our shoes but didn't bite or bark. It seems to recognize people quite well. Very cute! #Location & Transportation: Bus stop right outside.

This hotel is excellent. 👍👍👍 The rooms are clean and tidy, with ample space, perfect for families. The facilities are complete, the internet is fast, and there's also self-service laundry. Overall, it's warm and comfortable. The front desk lady and cleaning lady were very helpful and efficient, and were warm, attentive, and proactive in greeting. 🌸🌸🌸 The hotel is in a great location, with a large parking lot. Parking is convenient and safe. The hotel is in a great location. 🚘🚘🚘

The hotel is quite close to Exit 2, and there's Guming and Luzhuang Chaowangji nearby. Wanda Plaza is a bit of a walk. The room size is perfect for one person, and okay for two. The ceiling is a little low. When checking in, the front desk proactively asked if I wanted earplugs because the room next door was being renovated, which was a nice touch.

The hotel is a bit old, but the rooms are very spacious. The style is reminiscent of a state-run guesthouse, focusing on affordability. The surrounding snack options are decent, and since I was traveling with elders, they were quite satisfied. It's a good fit for seniors who aren't too particular about modern decor. From the outside, it looks unassuming, but it's actually quite large inside, with several buildings and even robot room service. If the hotel could upgrade its facilities and ambiance, it would be even more popular. For younger guests, it might feel like a blast from the 90s. It's also conveniently located for sightseeing. I recommend visiting Huishan Ancient Town; the night view is stunning, and the old houses in the daytime have their own unique charm.