Fairfield by Marriott Hotels in Xi'an

Despite being a 4 star hotel, this did not satisfy our expectations. The facilities were visibly aging. The entire bathroom floor, including the shower stall, was made from old wood that you can tell is rotting and dirty at the corners. Bathroom had a weird smell the whole time, possibly something wrong with the plumbing.

The location is in the new district, and it is very convenient to get in and out by taxi. The room is very comfortable and you can rest peacefully. The check-in place is on the 6th floor. There is a convenience store and JD Mall downstairs, so you don't have to worry about anything you need. When I checked in, Alice Liu Ying (I remember this name) was very friendly and efficient, and quite professional. The bedding and hygiene were very good. The only thing was that the temperature in Xi'an rose to 30 degrees during the few days we were there. The room temperature could not be adjusted and could only be 26 degrees, which was quite stuffy. The front desk said there were not enough fans and sent a few bottles of water 😂 Overall, except for the temperature issue, it was pretty good. Breakfast was also good

Amazing hotel, we requested for late checkout and the receptionist extended for us as our flight is at night. Overall clean and big room. Will come back to stay again.