Hampton by Hilton Xi'an Hi-tech Zone

Hampton by Hilton Xi'an Hi-tech Zone Reviews

Hampton by Hilton Xi'an Hi-tech Zone

1st floor, Unit 1, Building 18, Guobin Central District, No. 15, Keji 7th Road, Yanta District, Xi'an, Shaanxi, ChinaView Hotel Details
Hampton by Hilton Xi'an Hi-tech Zone
Hampton by Hilton Xi'an Hi-tech ZoneHampton by Hilton Xi'an Hi-tech ZoneHampton by Hilton Xi'an Hi-tech Zone
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Hampton by Hilton Xi'an Hi-tech Zone Guest Reviews

4.7/5
Outstanding
4348 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(4348)
Positive reviews(4255)
Reviews with photos/video(781)
Friendly front desk staff(891)
Delicious breakfast(458)
Many amenities(436)
Easy to get around(365)
Convenient parking(352)
Large rooms(297)
Perfect for business trips(264)
Awesome gym(53)
Negative reviews(93)
JoshuaRSA
Cozy Double Room
Stayed in Jul 2024
Other
23 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Clean, comfortable and nice. Breakfast was okay and the shower leaked a lot of water, otherwise it was good.
Response from Property: Dear friends, thank you for your comments, I am very happy that you have praised the breakfast, and the hotel is very sorry for the shower leakage problem you raised, and the hotel will repair the shower in the room, looking forward to bringing you a satisfactory stay experience next time.
Shevani
Deluxe Family Room
Stayed in Jan 2024
Couples
22 review
4.7/5
Amazing
Posted on Feb 15, 2024
Excellent hotel from the breakfast to the friendliness of the staff. The toiletries provided was of very high quality and smelled amazing. The staff were always accommodating at breakfast and there a great spread of Western and Chinese food. The hotel offered a free laundry service which was so convenient for us. The hotel is close to bus stops for public transport. The only downside was the fact that the room floor was not cleaned daily, otherwise this we had a great stay and will book again if we come to Xi’an.
Response from Property: Dear friends,thank you for your choice and support,we are very happy to receive your praise and recognition.at the same time ,thank you for your questions ,we will improve in time ,and strive to improve ,to bring you a better stay experience.Welcome to visit us again~
Philippe G
Cozy Double Room
Stayed in Jun 2023
Business travellers
2 review
3.7/5
Posted on Jul 25, 2023
The hotel location is convenient for business activities taking place within the Hi Tech area. Public transports are not easy to reach (at least 15 minutes walk for the nearest subway station). Rooms and facilities are well maintained and staff is very helpful. The free breakfast is really good but too popular and over crowded during peak hours! :) The environment is peaceful and some surrounding shops provide basic facilities. Good choice for a business trip and alternative solution for tourists who are will to visit Xian (but better with a car!!)
Response from Property: 尊敬的賓客:您好!非常榮幸能為您服務。同時感謝您對我們提出的寶貴建議,我們深知這是對我們最大的愛護和幫助,近期團隊入住較多,導致早餐用餐人數較多,我們會認真研究和解決,為您帶來更加滿意的入住體驗。祝您生活愉快!
qderich
Deluxe Family Room
Stayed in Aug 2023
Business travellers
41 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Convenient location
Response from Property: 城市很大,世界很小,有時候覺得世界就是一條街景,一目瞭然,所以這裏相遇,我們很珍惜,能讓您滿意,這就是對我們最大的鼓勵,期待與您再次相遇!
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 12, 2025
This time I stayed at Hampton by Hilton, and the experience was simply amazing! From the moment I stepped into the hotel, the warm and thoughtful service made me feel like a spring breeze. The front desk staff not only checked in quickly, but also introduced the hotel's facilities. The room facilities are impeccable. The bed is soft and comfortable, and there are a variety of pillows to choose from, which can meet different needs and have a good night's sleep. The smart devices are complete, the TV can be projected, and there is a high-speed and stable wireless network, which can be used for work and entertainment. The bathroom is separated into dry and wet areas, and the toiletries are of high quality and pleasant fragrance. The hotel's environmental hygiene is also commendable. The public areas are spotless, and the corridors and elevators are kept clean and tidy at all times. The room is cleaned very carefully, there is no dust in the corners, and the sheets and quilts are as white as new. The hotel landscape is well maintained, with lush flowers and plants, and it is very pleasant to walk in it. In such an environment, both the body and mind are greatly relaxed. I highly recommend this hotel and will choose it again next time I travel!
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Response from Property: Dear friends, we are so happy to see your good comments! Your satisfaction is the biggest motivation for our efforts. There will be more thoughtful surprises waiting for you next time you stay! Waiting for your happy friends
Anonymous User
Cozy Room (2 Beds)
Stayed in Mar 2025
Couples
3 review
5.0/5
Outstanding
Posted on Apr 11, 2025
The environment is really good👍Family, I was pleasantly surprised by the hotel I stayed in this time! As soon as I arrived at the front desk, the MM greeted me warmly and checked in quickly. The room was cleaned cleanly, without any odor, the bed was moderately soft and hard, and I slept very well at night. The hot water in the bathroom came quickly and the water volume was sufficient. The breakfast on the second day was quite varied, with bread, eggs, porridge and everything. The key is that the price is also affordable, and the cost performance is full. Next time I have a travel plan, I will definitely choose this place again!
Original TextTranslated by Google
Response from Property: Thank you for your high praise! We are very happy to bring you a comfortable experience. We have been working hard to satisfy every guest. We have selected high-quality bedding and prepared rich breakfast. We look forward to seeing you again. ---Hospitable and friendly Huan Xiaopeng
Guest User
Cozy Room (2 Beds)
Stayed in Mar 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 11, 2025
This time I stayed at the Hampton by Hilton Hotel. It was so comfortable! I must praise the front desk staff Xiaoyanzi. I arrived at the hotel with a large suitcase, and the front desk guy came to help me from a distance. He was very enthusiastic. When I checked in, I asked questions one after another, and he didn't feel annoyed at all, and answered each one patiently. When filling in the information, he also carefully reminded me of various details. When I left, he reminded me to pay attention to safety. This service is as comfortable as at home. I must give a call to the front desk for their thoughtful service. I will definitely come again next time!
Original TextTranslated by Google
Response from Property: 親愛的賓客,非常高興收到您的高度評價!能為您帶來一段美好的入住時光,我們深感榮幸。我們會持續優化服務細節,提升品質,期待再次與您相逢,為您創造更多難忘瞬間,祝您生活幸福,一路繁花相送!
Guest User
Cozy Room (2 Beds)
Stayed in Mar 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 7, 2025
For a short vacation, I chose Xi'an without hesitation, because I have always wanted to come and play. I booked this Hampton by Hilton High-Tech Zone. The ratings seemed good, so I tried it and was quite satisfied. The room was very bright, and the bed was very comfortable, which relieved my fatigue from the car ride. I ordered takeout but forgot to write the room number. After the guy called to verify, it turned out that there were too many people staying in the hotel and the robot could not deliver it, so the front desk staff Qianq brought it to me. She was very considerate and took the initiative to recommend me nearby food, attractions and shopping places. I was touched by her thoughtful service, so I give her this good review, she deserves it.
Original TextTranslated by Google
Response from Property: Dear friend, we are very touched to receive your favorable comments. Thank you for your choice. We wish you peace and success in the future and look forward to meeting you again!
mssgzw
Cozy Double Room
Stayed in Mar 2025
Couples
106 review
5.0/5
Outstanding
Posted on Apr 6, 2025
I have stayed at Hampton by Hilton Xi'an High-Tech Zone many times. The hardware facilities are complete, the breakfast is rich and nutritious, and there is a gym, swimming pool, and self-service laundry room. The hotel staff has good service. The front desk: Han and Infinite are two young ladies and brothers, who provide thoughtful service, warm and polite. It is very worthy of praise. I will stay here again next time.
Original TextTranslated by Google
Response from Property: 親愛的朋友,非常感謝您對我們酒店的認可!希爾頓歡朋始終秉持 “友善可靠” 的服務理念,團隊成員經過專業培訓,從入住到退房,都為您提供貼心服務。您的滿意是對我們最大的肯定,期待您再次下榻,體驗更優質服務。
Guest User
Cozy Room (2 Beds)
Stayed in Mar 2025
Solo travellers
4 review
5.0/5
Outstanding
Posted on Apr 6, 2025
The environment is really good👍. The furniture in the room is brand new, and the bed is soft and comfortable. I slept all night. And the location of this hotel is so good. Just walk downstairs and you can find everything you want to eat and drink. There is also a big shopping mall not far away. It is convenient to take the bus or taxi when going out. The MM staff at the front desk are also very friendly and can help solve any problems. I had a very comfortable stay and I will come again next time!
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您選擇西安高新希爾頓歡朋酒店!從您踏入大堂,我們就盼着給您一段難忘旅程。看到您的認可,團隊所有成員都備受鼓舞。我們會一直保持這份熱忱,期待您常回家看看!
Guest User
Cozy Double Room
Stayed in Mar 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 6, 2025
This trip was beyond my expectations! From the moment I stepped into the lobby, the pleasant aroma of aromatherapy and the soothing background music immediately dispelled my travel fatigue. When I checked in at the front desk, the QQ staff was enthusiastic and professional. They upgraded our room for free. Not only did they complete the formalities quickly, but they also introduced the surrounding attractions and food. The guest rooms are spacious and bright, and the bedding is soft and comfortable, which allows for a good night's sleep. The restaurant's buffet breakfast is rich in variety, with Chinese and Western food, and the taste is amazing. The fitness center is well-equipped. The hotel service is even more thoughtful. When I asked for water in the middle of the night, it was delivered in less than ten minutes. This experience is impeccable. Next time I travel, I will choose this place again!
Original TextTranslated by Google
Response from Property: Dear friends, your praise is like the warm spring sun, penetrating the mist and illuminating the direction we are heading. In this warm and cozy place, we use caring service as a pen to outline your pleasant time. The four seasons are changing outside the window, and the house is as warm as before. We look forward to you stepping into this poetic harbor again and continuing to write a beautiful chapter. Huan Xiaopeng is waiting for you to come again.
Guest User
Cozy Double Room
Stayed in Mar 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 6, 2025
I chose this business hotel for this business trip. The overall feeling is very good. I arranged a quiet room because I had to work and have a video conference. I was afraid it would be too noisy. Because I checked in too early, the front desk QQ saw that the room was not cleaned and temporarily released it. I upgraded the room type for free so that I could have a better experience. It was great. The breakfast was also rich and had everything. There is also a gym open all day, which is very good. Parking is also convenient. The elevator goes directly to the basement. I will come to their hotel next time I go on a business trip. Great!
Original TextTranslated by Google
Response from Property: Dear friend, thank you for your good comments! We are honored to have you stay at Hampton by Hilton Xi'an High-Tech Zone. We look forward to serving you again! Hampton by Hilton is waiting for you to come again.
Guest User
Cozy Double Room
Stayed in Mar 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 4, 2025
I came to this hotel again. The last time I came here was during the summer vacation last year. I felt very good. This year, I chose this hotel as my first choice for business trip. What a coincidence that the front desk staff QQ was here last year, and he is here again this year. It is very fate. Moreover, this little sister is very enthusiastic and has a super good service attitude. This time, she also gave me breakfast and welcomed me to come again. I was very happy. At my request, she upgraded me to a better room type for free. It is hard for people to refuse to come here and find her. I give this sister a thumbs up! !
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們酒店的高度評價!我們非常欣喜地看到您對房間的整潔度和服務的專業性給予了肯定。為了給客人提供舒適的入住體驗,我們的保潔團隊會定期對房間進行徹底消毒和清潔,確保每一處角落都一塵不染。同時,我們的員工也經過專業培訓,力求以熱情、細緻的服務讓您感受到賓至如歸的温暖。您的鼓勵將激勵我們不斷進步,歡迎您下次再來體驗! ——勤奮的歡小朋
Guest User
Cozy Double Room
Stayed in Mar 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 3, 2025
The service is very good. The front desk is very considerate. When I checked in, they saw that I had a cold, so they gave me more mineral water and reminded me to drink more water. It was very heartwarming. When I passed by the front desk in the morning, the front desk was concerned about my physical condition, which was very heartwarming. They also reminded me of the weather and temperature today. The breakfast was also very good. The treadmill in the gym on the 2nd floor is easy to use and very new. There is also a large mirror in the gym. Overall, it is very good and I will come again in the future.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您給予我們五星好評!我們非常高興得知您對酒店的服務和房間衞生感到滿意。我們的團隊始終致力於為每一位客人提供貼心、細緻的服務,確保您在入住期間感受到家的温暖。房間的清潔衞生是我們最重視的環節之一,每天都會有專業的保潔人員徹底打掃,確保每一處細節都乾淨整潔。您的認可對我們來説是莫大的鼓勵,我們將繼續努力,為您和所有客人提供更優質的服務。期待您的再次光臨,祝您生活愉快——快樂的歡小朋
Guest User
Cozy Double Room
Stayed in Feb 2025
Family
9 review
5.0/5
Outstanding
Posted on Apr 5, 2025
If you are traveling with your family, believe me, it is a good choice to choose this place. It is really cost-effective to choose to stay here for less than 400 yuan. Room facilities: The room facilities are all available, and the toiletries are packaged separately, which is very convenient and clean to use. The decoration is very Xi'an-style and the area is very large. The washroom is separate and very clean. The toiletries are complete and not crowded at all. What makes me feel very comfortable is his bedding. The pillows are really comfortable. You can choose pillows according to your needs. The consistent Huan Xiaopeng at the front desk can change different types of pillows for free. The comfortable pillows made us sleep comfortably until 11 o'clock the next day. The hotel can delay check-out until 2 pm, so you can go out for a meal and come back to pack up and leave in no time.
Original TextTranslated by Google
Response from Property: We are very happy to see your good comments! From check-in to check-out, making you satisfied is our greatest motivation. I wish you a happy life and choose us again next time you travel! ---Hospitable and hospitable Huan Xiaopeng