Hamburg B&Bs

Fantastic service from Paulina. She checked me into the hotel efficiently. Told me all about the services offered by the hotel. She was friendly and helpful. I had asked her to help me pay a traffic ticket that was written in German. She read the ticket, translated and helped me figure out how to pay it. Thank you. The hotel was under renovation but the room was very nice. It was quiet and had a nice view of the canal. The location is very central-walking distance to most sites and to the shopping areas. Would definitely stay here again.

The beautiful, large lobby, which reflects the long history of the hotel is hugely impressive whilst the rooms are stylishly modern. My room had plenty of room for storage (often lacking in many hotels), a very comfortable double bed and an immaculate, well designed large bathroom. Breakfast offerings were exceptional and it was good (and rare) to be able to have items cooked to order. The lobby cafe/bar was pleasant but service was disappointingly slow. Although these are difficult times due to the pandemic, it was a great shame that the restaurant and bar were both closed. Given that most other hospitality premises had reopened in Hamburg, I found it odd that the hotel had not been able to open them and had not publicised that fact more openly on their website.

Stayed in a single room, then switched to a 6 man dorm on the final night as it was Sunday and was expecting it to be very quiet. The single rooms are spartan and there is not even a chair, just some little stuffed stool. The issue in Hamburg is that accomdation is expensive in the city. For the same money, you could stay at a very nice 3 star hotel in many European cities! The 6 man dorm seemed quiet and ok, and then I noticed the issues. There were beer stains on the floor that acted as adhesive for my shoes. Crumbs and discarded sweet rappers in and around the bed. I had the room to myself so didn't complain. Settled for a decent night's rest. That's when someone came in at midnight (Sunday) and loudly stomped around, turning on all of the lights. They then took a shower and took their merry time settling into bed... For the price the rooms are not up to scratch. However, there aren't many ”cheaper” alternatives in Hamburg and the hostel (that charges hotel prices) know this. The check-in service was tedious and there's a queue at check in time. When I switched rooms to the 6 man dorm I said I wanted an early checkin to the that room if possible, and on the quiet side of the building (non motorway). They said no problem. Then, when I went to the room, it was of course on the noisy side. Went back and had to wait a couple hours longer before I could access the quieter room that I had asked for. The customer service is not great. They'll ask for your booking number even after you tell them your name. I did not feel like digging around for the number so I said my name and they searched for it (much to their distain probably).

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

Recommended again and again! A real luxury hotel where (almost) everything is right. We have been there several times and are always very impressed with the room, staff and especially the breakfast. Only this time there was a problem with the heating, it couldn't be turned on, a valve was broken. Unfortunately, this was not fixed until the third complaint on our part. Defects can occur, no problem, but then they have to be fixed quickly.

We stayed at the Super 8 in Mitte, Hamburg at the beginning of March 2022. It is in a good location, not far from Berliner Tor train and Metro stations. There are a few places to eat in the area , as well as supermarkets (including a huge REAL supermarket close to the station!). We found the staff to be very helpful during our stay, supplying us with information, etc. I would definately recommend this hotel!

I stayed in a single room at a&o Hamburg Hauptbanhof for three nights, and I liked it overall. The hostel is around 8 minutes walk from the Central Train Station and just in front of a bus station. Overall, it's convenient.

Great value for money close to the Zoo.. even though it was perhaps not a topnotch hotel, we thought we got good value for money with spacious and clean rooms and easy access to parking (which is not a given in Hamburg)… breakfast was ok as well :-)

We stayed at the Hyperion Hamburg for one night during our roadtrip through Europe. Arriving by car is very convenient, since the hotel is located close to a major road and offers garage parking with direct access to the hotel. Also, the location is great for sightseeing, as most of the city center is reachable by foot. We got a nice big corner room on one of the upper floors, with great views, comfortable beds, and lots of space for the 3 of us (2 adults and one child). The breakfast was very good, with many different options.

My friend and I (from Denmark) stayed here for one night and had a really bad overpriced experience. Both the service and the hostel itself were bad and not enjoyable at all. When we arrived the receptionist was playing loud music while he checked us in and not living up to any service standards. When we got to our room we quickly realized the sink was broken, the curtains were falling apart and spots of old liquid were covering the walls. Even worse were the bathrooms that clearly hadn’t been cleaned. The walls and doors were covered in graffiti, the toilets were clogged, no soap available and the doors couldn’t lock. In conclusion we had a very bad experience and definitely wouldn’t recommend this hostel to anyone.