Posted on Aug 10, 2026|Handpicked Superior Two Double Bed Room
zhai_liliThe high temperatures persisted, so we came to Changbai Mountain to escape the heat and stayed at the Yunshuilanting Hotel. Upon check-in, Manager Dong, knowing we were two seniors over 70, provided us with the warmest service imaginable. She patiently explained the surrounding area, important considerations, and evening activities, and even brought us local seasonal blueberries. It felt like home, with the warmth of children around us. Despite it being peak tourist season and the hotel being fully booked, the cleanliness and dining were still top-notch. Of all the places we've stayed in Changbai Mountain over the past few days, this was by far the best experience. Manager Dong is an excellent leader, managing an outstanding service team.
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Price per night from:THB 1,791
Posted on Aug 18, 2026|Two-bedroom Suite
Guest User
Although the room was a bit old, the cleanliness and service were still excellent. The butler checked in with us daily, provided weather updates and information about hotel activities. They were especially attentive to safety during rainy weather and readily provided anything we needed. When our child accidentally got a bump while playing outside, they immediately sent up iodine after a phone call.
The breakfast spread was plentiful and suitable for both seniors and children. It started as early as 6:30 AM, which was perfect for visiting Tianchi Lake, as many other hotels only start serving breakfast after 7 AM. Going to Tianchi early in the morning greatly increases your chances of seeing the lake, and we were lucky enough to catch a glimpse. On the 17th, Tianchi closed and stopped admissions after 10 AM.
The Wanda Realm Suite practically included access to all Wanda resort activities. If you visited the water park, the hotel provided a laundry room with dryers, as well as disinfectant and laundry detergent. Just be aware that there can be long queues during peak times, so plan your schedule accordingly.
Regarding Wanda perks: The cable car offered incredibly beautiful views (complimentary on first stay, unlimited rides on the same day), but it only operates on clear days. Other perks included the Wacool boat ride, a choice between the slide or luge, hot springs, and the water park. The boat rides and slides are also weather-dependent (clear days only), while grass-sliding is an additional charge. I recommend prioritizing the slide/luge queue first (children must be 12+ years old and over 155cm to ride alone; otherwise, an adult must accompany them) as the wait times can be very long. You can then do grass-sliding later (it has longer operating hours and no queues). The boat ride also has long queues. We didn't get to it in the afternoon/evening, but we managed to enjoy all the most exciting activities.
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Price per night from:THB 3,061
Posted on Aug 8, 2026|Building No.3 Triple Room
Guest UserThe apartment is exactly as shown in the pictures, very clean and cozy, ensuring a great night's sleep. Communication was prompt and helpful, and it offers excellent value for money, making it a great choice for accommodation. It's also very convenient for visiting Changbai Mountain. The hotel even includes a complimentary hot spring experience. The hotel's surroundings are fantastic, with a wooden boardwalk leading into the forest. Special shout-out to Front Office Manager Zhang Yongping, who was incredibly welcoming and immediately sent over important information!
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Price per night from:THB 6,476
Posted on Jan 12, 2026
Susan patience
SONG JIANG BONANZA WINNING HOTEL — From Smoke Signals to Sacred Silence
Arrival & First Sniff
This old dog finally flopped down in Jilin City, relieved to rest my paws at the grandly named Song Jiang Bonanza Winning Hotel. “Winning,” I thought—until my non-smoking room greeted me with a stale tobacco haze. One whiff and I nearly cancelled the stay on the spot.
Room Rescue
Cue Mr Hong Dejian—calm, English-speaking, and clutching the keys to redemption. He patiently showed me alternative rooms until we found one that didn’t smell like a poker night. Had I left, I would’ve missed what came next.
Comfort Food = Home
Dinner delivered a miracle: stewed chicken with potatoes and mushrooms. One bite and—boom—mummy’s cooking. After days on the road, I finally found food in China that tasted like home. Tail wagging resumed.
Care Beyond the Call
Mr Hong returned with a portable heater, pointed out city landmarks, and even taught me how to take a non-reflective photo (yes, this dog learns fast). His easy friendliness softened the edges of dirty window panes and mostly Mandarin-only staff. I even showed him the ink-black towel after wiping the window—evidence, not barking.
Menu Meltdown & A Win
At the restaurant, I was handed a Chinese-only menu after saying I don’t speak Mandarin. I hit the roof. To their credit, reception listened: I received a call from the lady boss, and the issue was acknowledged. Then a hero appeared—the restaurant lady, who patiently translated dish names so I could choose lunch and dinner without guesswork. Gold bone earned.
City Interlude: Jilin Catholic Church
Between meals and meetings, I visited Jilin Catholic Church (吉林耶稣圣心堂)—a quiet pause from hotel hiccups. The church offered a moment of stillness, a reminder that even on a bumpy stay, the city holds pockets of grace.
Logistics That Worked
Back at the desk, the reception lady manager efficiently arranged my transport to Wusong Island—quick, competent, and reassuring.
Breakfast & The Fine Print
Breakfast surprised me in the best way: healthy, balanced, a thoughtful mix of local and Western dishes. One final bone to chew—early booking didn’t pay off as prices dropped later. A truly Winning Hotel would honour the lower rate at check-in.
Verdict
Despite communication bumps, this is a solid winter hideout: good Songhua River views, comforting food, and fast service when it counts. It really does take one good sheep—thank you, Mr Hong—to dim the rest of the flaws.
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#CustomerServiceMatters #OldDogNewJourneys
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Price per night from:THB 1,330
Posted on Aug 9, 2026|Deluxe 2-bed Room
ZhumengchanglaoBefore I list all the issues encountered during this trip, I'd like to commend the following staff members (whose full names I unfortunately don't know): Butler Xiao Song, Duty Manager Xiao Gao on August 6th, and Duty Manager Xiao Wang on August 7th. I was satisfied with their service attitude and efficiency; my dissatisfaction lies with the hotel's management and some other personnel. Below, I will truthfully recount my experience:
1. **Check-in on August 5th**: We checked into the hotel before 3 PM. Out of three rooms, only one twin room was ready. We went for dinner and returned around 4:30 PM, only to be told another room was still not ready! After urging, it was cleaned within 20 minutes, allowing everyone to finally check in.
2. **Incident on August 6th**: After returning from an outing, my wife slipped and slightly twisted her ankle in the room. The reason was a large amount of water on the floor (photos will be attached), clearly left after cleaning and not dried promptly. Upon immediate complaint, the duty manager arranged an upgrade to a suite (a serious issue, but the solution was acceptable).
3. **The Most Serious Issue**: Around 8 PM on the evening of the 6th, the air conditioning in the suite felt ineffective. Maintenance was called, and we were told the AC was fine, just that the room was large and it would cool down eventually. By 10:30 PM, it was still ineffective. When we requested another check, we were informed that the AC in this room (3052) was indeed faulty! It couldn't be repaired that day! Given how late it was, I only asked the duty manager to quickly arrange another problem-free room so we could rest, and I didn't pursue further complaints. Since I don't know the name of this maintenance worker, I can't name him, but his behavior was appalling! The hotel should bear full responsibility for this.
I'd also like to state that I am a Marriott Platinum Elite member and usually enjoy staying at Marriott brand hotels. However, due to the points mentioned above, my experience this stay was extremely poor! This is not the service standard or staff quality expected from a five-star hotel! For all these issues, I reserve the right to continue complaining and seek compensation. I urge both Trip.com and Marriott Group to take these issues seriously and provide timely feedback!
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Price per night from:THB 3,371
Posted on Dec 29, 2025
M9955****
Traveling during the off-peak season, the hotel was excellent, and the front desk was incredibly responsible, taking care of everything. The hotel even has its own shuttle service with drivers who pick you up and drop you off wherever you need to go, and they even help you bargain! Much appreciated. Soaking in the hot springs while it snowed, then hitting the slopes at 8:30 AM – it was a fantastic experience.
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Price per night from:THB 3,052
Posted on Mar 16, 2026|Premium 2-bed Room
LuobinI'm a british traveller with a Chinese wife. I'm mostly located in China and I speak the language.
Hunchun is near to Russia and most of the guests were Russian.
Some of the staff can speak a few words of Russian but not much. And no English!
The Hotel itself is modern, clean and very technically equipped.
The toilet seat is heated, and it flushes itself. The shower took a bit of working out, but once I had mastered it, it was possibly the best shower I'd had in years.
The shower is partitioned from the rest of the toilet, which isn't always the case in China.
There's an AI person who greets you in Chinese when you enter, but we couldn't work out what the purpose of this was. It didn't understand English and my wife couldn't get a lot of sense out of it in Chinese.
But everything else worked, including the curtains which opened and closed remotely.
The TV was large and of an excellent quality. The bed was firm, but not hard like some Chinese beds can be, and we slept very comfortably.
The breakfast was OK, but nothing special. My wife and I are diabetic, so we avoid sweet things.
Although there was plenty of meat, vegetables and eggs to keep us going for the day, there was only sweetened coffee, sweetened milk tea and I think sweetened soy milk, in the drinks machine.
We managed to get plain hot water out of the machine, but there was only paper cups provided, which was a disappointment considering the price we'd paid and the excellent standard of everything else.
I would suggest a coffee machine and milk available at breakfast, and maybe a hot water urn and some tea bags.
And some proper cups!
I think a place of such good quality deserves a bit more of a variety of food. It was OK, but not great. Disappointing.
For people on a low budget (like we were) one should bear in mind that the location isn't very central and it's a bus ride and a 25 minute walk, from the high speed rail station.
Taxis are not very expensive but we don't have much money so we got local buses which are not very frequent.
So I consider the location to be the most disappointing aspect of this hotel.
Everything else was either fine, or excellent.
We would definitely consider going there again in the future.
It was also the only hotel that has allowed us the late checkout which I've been promised by Trip.com.
Thank you!
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Price per night from:THB 1,138
Posted on Aug 10, 2026|Standard 3-bed Room
Annchanted
We have an enjoyable stay 4 night stay at the hotel. Our butler 小贺 was responsive to our needs and did his best to ensure that we are well taken care of. A special shout out to our 百度 driver 刘先生。He is friendly and informative. Went beyond his duties to assist us on our enquiries and even suggested options when our 1st choice is not available. He is definitely an asset to the hospitality industry.
As for the hotel amenities, perhaps the management could consider installing a few more washing machines to cater guests when the hotel is serving at its full capacity.
Like to thank the 阿姨 who cook our noodles at the canteen every morning during breakfast. She maintains professionalism even at the peak of the breakfast hours.
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Price per night from:THB 3,017
Posted on Mar 1, 2026
Guest User
1. Pick-up and drop-off service is available, which is super convenient!
2. The bunk beds were my kids' favorite! They said they want to come back to this hotel specifically because of them next time.
3. The sofa by the window spans the entire length of the room, so we could neatly line up all our clothes, which was incredibly handy.
4. The front desk staff and butler were incredibly responsive and accommodating. 100 points!
5. Perhaps because of the bunk beds, I noticed there were always two cleaning staff members, which is a big plus.
6. The evening activities were fantastic every day. After skiing, we'd soak in the hot springs, and right after dinner, we'd catch the iron flower show. The iron flowers were even more beautiful than fireworks.
7. The instructor was excellent. My 6-year-old was able to ski on their own after just two hours of one-on-one lessons.
Overall, we were extremely satisfied with our trip to Changbai Mountain. We'll definitely be back next year!
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Price per night from:THB 2,855
Posted on Jun 20, 2026
Guest UserFive-star review! Jianshuihe Hot Spring Hotel is absolutely worth staying at. The hot spring water quality is excellent, and the rooms are clean and spacious. The private hot spring design is a huge plus. The service is warm and attentive, and the breakfast is abundant. Right outside, you'll find the beautiful '美人松' (a type of pine tree, likely a local landmark), and transportation to all the Changbai Mountain attractions is convenient. Soaking in the hot springs after hiking is incredibly relaxing – it's definitely my top choice for accommodation, highly recommended!
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Price per night from:THB 1,909