Hotels With Wi-Fi in Macau, China

This hotel is located at a very convenient location. But overall experience is just average because of the following main reasons: 1) check-in: the check-in area is crowded, no queue-up line for check-in/out customers and the whole area just looks chaos. When i tried to seek help, one of the staff directed me to a vacant line and when we came in front of the check-in counter, the staff was writing some sort of notes at a post card or something and didn’t greet us or even gave proper response to us. She looked at us for 1 second and carried on her writing task. We have no clue but just stood up there in front of the check-in counter and wait for the staff to acknowledge us. It was until I slightly raised my voice at her telling her I was waiting for her to finish the writing and help us to check-in, she notified I was a little bit angry and dropped her pen and took care of us!!! Shame that this famous hotel has this kind of training for staff!!! 2) Swimming pool: the swimming pool (at Bond Tower 2) is good and the staff were all very helpful. But what I suggest for the management is to include some sort of bar/snack facilities (like a small bar or something) at the pool side. It would be a nice and marvellous and chilled experience to have some cocktails or cold drinks sitting at such beautiful pool benches and sitting areas. 3) Hotel Bar: I was told that the Bard Bar was chosen to be one of the top 50 Asian bar and I have had the experience to go for a glass of cocktails with my wife after dinner. We are astonished by the “atmosphere” and “vibe” there…….. To be honest, the bar was beautifully decorated and the staff were all good and helpful. I don’t know if there was any propaganda or marketing or promotion issues, we arrived at the bar at around 9:30pm and left at around 11:30pm, we were the only customers there for the night!!! I think the management should do something on the promotion/propaganda as the place is such a nice place for hotel guests. Nice place, nice staff!!! 4) Check-out: we all understand that the normal check-out time was 12pm, however, I think it will be a definitely “turn-off” when you received a call from staff politely asking if I need an extension of stay (actually a relatively “polite” phrase for “sir, times up, you have to leave now…”) at 12:15pm!!! We had lots of experience over premium / luxury hotels and we both consider that 30 mins grace period is a “norm” and relatively appropriate period for customers to understand they are running over-time…… Frankly speaking, no offence as they did nothing wrong but we both suggest 30 mins a relatively better time period. Having expressed the above negative comments, we both want to shout out some good points of Londoner hotel. We were offered an upgrade promotion to Charles Suite at a rate of MOP500. And I must tell everybody that the cleanliness and tidiness of the room is superb, one of the best we’ve experienced. Thank you

Staff are super nice, I ordered 3 bottles of water they brought me 6, requested for another “duck” gift as the original one in the room was little damaged…they all brought these things to the room using a tray to serve. And a birthday cake to delight us… The room is spacious if you usually stayed in basic room type of other hotel, I think it can accommodate 1 or 1.5 more king size bed Credits to staff during checkin, room service, even the staff at lift saying goodbye when checkout

Every staff is so nice, especially with kids. Even if you are having a bad moment, they help to cheer up everyone. We liked everything in our 1-night stay: the room, the swimming pool, the breakfast, the service. All perfect!

- the location beside the airport terminal and the MLRT(Airport Station) was very convenient for the business - the hotel and the room were clean and the daily fixing up was properly done on time - no business service - printing out some documents - is the only minus point so far - due to many tourists (mainly families with children) the noise after 22;00 pm was nearly daily on the acceptable limit.

This is the most fantastic trip we’ve ever had before. We’ve got the customised service, the high quality of hotel facilities with a high quality and the delicious food etc. Colin connected me and gave me the useful tips before and within the entire trip. and he prepared the surprise for kids as well. While Robin helped plan every detail about viewsights, famous local snacks and the efficient way with transportation. All these are pretty impressive, and I’ll choose Londoner again!

Love this hotel with one very major exception: noise. The style of the hotel is 1920’s to 1940’s and is quite beautiful but the washroom and closet doors are heavy wood, sliding doors. So when they are closed, it makes a very loud boom noise. I thought the people in the room above me were dropping a bowling ball every 15 minutes until 3am, not kidding. Then I figured out it was the sliding doors. Early the next morning, a different adjacent room started the same thing. The boom is loud enough to wake you up. They really need to do something about this. I won’t stay again because of this.

Receptionist are friendly and during our stays there's raining days in Macau. We had rent an umbrella (with deposit fee) from the hotel, thanks for the service. We stay two nights, the hotel only provide two bottle of water for first day. The bed is too soft for us but it's super single bed, which is good. Location wise is convenience too, downstairs has bus stops to airport or other city area, from hotel we walk to 官也街 too. Happy stay in this hotel! 😁

I must say, this is one of my best hotel in Macau ever in the Macau Island. I really love the sight we can see the view across the river, the transportation set up a very easy to follow instruction for people with live in the neighbour or as one of a traveller having a short trip in the community. All the facilities are very good to have, I love my room with an amazing view. I wish i can come back soon as a long stay guest. Seeya!

I recently had the pleasure of staying at Mandarin Oriental Macao, and I must say it was an outstanding experience. The dedication from Hallie and her team Ken and Forest made my stay feel like a home away from home. I’m already looking forward to my next stay.

The room and bathroom is hugeeeee, and it is clean. We project my laptop to the TV screen and get to watch a good drama to wrap up our night. Good stay! Not much nice restaurant to choose from , but kids never bother with food, it’s all great.