Hotels With Wi-Fi in Macau, China

"Here's an honest review: **Transportation:** You definitely need to take a taxi to get around. The hotel offers a premium service for 100 per ride. **Environment:** Although it supposedly just opened this year, the floors and cabinets didn't look brand new, which was odd. I later found out that it had actually been operating internally during the pandemic, just not open to the public. **Dining:** Very inconvenient. There are only four restaurants in total. Three are outsourced and almost impossible to get a reservation at, and the one self-operated restaurant offers a 32% discount. **Service:** The service was the most frustrating part. It felt like the staff were all present, but I didn't experience particularly attentive service. As soon as I entered the room, there was no internet, and it took several hours to resolve. I also left behind a branded lipstick and my elderly relative's blood sugar medication, and they claimed they hadn't been notified. There's a very noticeable step at the entrance, which I imagine trips many guests. I think if this were in China, it would have been rectified immediately to eliminate the hazard. They did provide a birthday cake, which was nice. **Facilities:** I didn't get to use the swimming pool, and many areas, including the gym, were closed. Fortunately, there was a special discount on the price. If you like French style, you might want to give it a try. However, for those seeking the ultimate luxury experience, The Londoner Macao's The Manor is still the way to go. Overall: 4/5"

"Overall, it was comfortable, and the infinity pool was truly beautiful. Although the location isn't in the concentrated hotel area near Galaxy, it's not too far from the Jockey Club Light Rail Station. Near the Jockey Club Station, there are many great food options, including the Michelin-recognized old eatery Wing Kee. There's also a Supermarket and convenience stores; I really like that commercial area. It's perfectly fine to walk slowly (about 15-20 minutes). The hotel offers shuttle buses to Venetian and also to Macau Airport, but it takes a roundabout route. It's better to take a taxi or catch a bus from Venetian. There are also shuttle buses to Senado Square (near the Ruins of St. Paul's). The frequency isn't super high, but it's manageable if integrated into your itinerary. Walking for about 20 minutes also gets you to Broadway Macau, and crossing the pedestrian bridge leads directly to Galaxy. For those who don't mind walking, it's a good option. The hotel is a bit high-tech, with many touch-sensitive controls. However, for some reason, two out of the three rooms we booked had TVs that stopped working midway through our stay. We called IT to fix them, and they did get repaired, but it didn't last long. We just left them on for the sound. The two beds pushed together were very large and could comfortably sleep three people. Overall, it was quite good, and the weekday prices were also decent."

"Before school started, we stayed at a hotel in Macau for a day. We chose Galaxy Macau and the W Hotel for our buffet dinner. In just a short day, we experienced thoughtful service from several staff members, including the lifeguard at the Galaxy Macau hotel pool (providing rescue services) on the 31st, and Amy 1004469, a front desk attendant at the lobby café where we had breakfast. Her initial warm smile left a deep impression on us, followed by a series of meticulous ordering and hospitality services once we were seated. It's rare to see someone maintain such a warm and bright smile, and a sweet, proper tone of voice while serving us attentively, even when the number of guests grew and she became incredibly busy. Even my husband, who rarely compliments anyone, said her five-star service attitude was excellent. This visit once again left us with wonderful memories. Furthermore, I'd also like to commend the delicious dishes at the lobby café; they were perfectly to my taste."

"What a gem! This was I think our 5th stay here and we've already booked our next stay soon! That's how amazing it is here in Artyzen. We just adore this resort and the staff are always hospitable and kind. They remember us by our first names. What a nice touch. We enjoyed our suite, pool, gym, kidsco, breakfast and eating by the pool. Thank you to Mr. Will, Jennifer, Maricris, Yang, the bell man who always help and assist us (sorry I forgot his name) and of course Mr. Patrick for always taking care of us and making sure we have an unforgettable stay as always. My friends who have stayed here recently were also impressed and are already planning to return soon too. We can't wait to be back. Thank you again and see you soon."

"I've lived in Macau for a few years, and since I prefer quiet places, I chose this hotel over the popular '网红' (influencer-favorite) ones. I highly recommend their rooms with a view! You can see several iconic buildings of the Sands Resorts, and the view is definitely one of the best in Cotai. The room is relatively new and quite spacious, and the bathtub is huge! You can control the room with a tablet, and the flow of movement is well-designed. However, the decor style isn't particularly distinctive, though it does have a smart toilet. The welcome flat peaches were good, but the chocolate wasn't tasty, as strange as the dessert after dinner at The Kitchen downstairs. The amenities are noteworthy; the toiletries are Acqua di Parma, the drinking water is Nordaq, the slippers are thick and comfortable, and the minibar is well-stocked. Regarding dining, breakfast is semi-buffet style, and the quality is good, though the variety is a bit limited. The à la carte main courses and soup are Chinese, along with a seafood dish and juice. The Western pastries in the buffet area could be improved; the round bread was dry, the croissants were mediocre, but the muffins were delicious, and the Chinese options were excellent. Overall, the good outweighs the bad. Downstairs, they have my favorite steakhouse in Macau (The Kitchen) and Cantonese restaurant (Jade Dragon). The bar at Alain Ducasse at Morpheus next door is also good. Many restaurants are a bit of a distance from the hotel and involve some winding paths, so they might be hard to find if you're not familiar with the area. Both the front desk and housekeeping services were excellent; they were responsive to all requests and very thoughtful. The front desk proactively arranged a room with a view for me, and housekeeping patiently fulfilled my various demands. There were some issues with cleanliness, but the staff actively and promptly resolved them, and I even received a bottle of sparkling tea. The rain shower had a minor leak, and the problem persisted after repairs, so the hotel offered fruit as compensation. The housekeeping staff's uniforms look quite comfortable, which is great if they are! I noticed the tops are short-sleeved with a small slit at the back, the ladies' bottoms are culottes of appropriate length, and their shoes are sneakers. Many thanks to all the hotel staff for their hospitality, and I wish them all the best!"

"This hotel is amazing, I'm super satisfied! It's so convenient for concerts, just cross the road and you're at the Galaxy. Getting a taxi or car is easy too! Most importantly, the room was very clean and comfortable. The TV was a bit small, but I don't really watch it anyway, so no big deal. The service was also great; the front desk staff were all very polite and dedicated! I'll definitely stay here again next time!!! And Lay's concert was the absolute best! 👍👍👍"

"Stayed 4 nights here. Simple and clean classic rooms. Beds and bathrooms are ok. Location is directly opposite the Galaxy via covered overhead bridge. Stay here if you prefer a quieter and peaceful place. The staff were very friendly and helpful. Breakfast is very simple, able to fill up my stomach. There are two convenience stores beside the hotel. Walking distance to Broadway Food Street. I crossed over the bridge to Galaxy Diamond Lobby, took their free shuttle service to HZMB port to transfer to Hong Kong."

"The view outside the window was great. I asked the front desk to unlock the window, and they opened it an inch, which immediately made the air feel fresh. The room was small but very clean. I was pleasantly surprised to find that toothbrushes and toothpaste were provided."

"We booked the King suite and it was amazing. However getting to the hotel can be confusing since they have different towers. And it was disappointing that the children's facilities were closed when we were there as they have something called ”dark days” which are typically tue and wed when the water park and super fun zone were closed. Other than that, the service from the concierge and the housekeeping were fantastic! Love the evening turndown service too!"

"I've always wanted to stay at Versace, as most reviews were excellent. This time, I booked a garden view room with breakfast for two. We arrived around 2 PM. Although early check-in wasn't possible, the front desk was very kind and helped us with the registration process. Both the front desk staff and the luggage handlers were very polite and friendly! When we returned to pick up our room key at 3:30 PM, we were a bit lost in the lobby, unsure where to queue. Immediately, a lady (I assume the lobby manager?) appeared before us to assist us... It was then that I became absolutely certain that Versace is a 'true' 5-star hotel!! 👍🏻👍🏻👍🏻 **Hotel Location:** There's a shuttle bus service covering many routes, and it's also a short walk to Grand Lisboa Palace. **Hotel Facilities:** The pool is absolutely beautiful. Next time I stay, I'll definitely bring my swimsuit. However, I was a bit puzzled by how small the gym was, with only 3 machines and some other equipment. If you want to work out, I'd suggest going directly to the gym at Grand Lisboa Palace instead! **Room:** The room was very spacious, with beautiful and comfortable color schemes. This time, I booked an inner garden view room, and watching the dome's lights change color at night was stunning! I do have a couple of suggestions though: perhaps add a full-length mirror and a small stool near the entrance for guests to tidy up and put on shoes before heading out! Also, a magnifying makeup mirror in the bathroom for female guests to remove makeup would be a nice touch! There were also welcome fruits and a free mini-bar. **Breakfast:** We had breakfast at GALAXY Restaurant, which has a beautiful European-style interior design. It wasn't a buffet; it was à la carte, and the food was decent. Something minor happened that day: the two gentlemen at the table next to us were watching videos on their phones throughout their meal. When I couldn't tolerate it anymore, I stepped out to seek assistance. The server, Crystal, immediately helped us move to another table and expressed understanding of our desire to enjoy a peaceful breakfast. Afterwards, the restaurant manager, Sophie, came over to apologize. An expatriate server also chatted with us and took photos. These gestures made me truly appreciate GALAXY Restaurant and the Versace hotel!! ❤️🩷 **Overall:** For a hotel to make guests want to return, service is undoubtedly the top priority. Guests can genuinely sense whether the smiles from the staff are heartfelt or just mechanical. Here, thanks again to the front desk staff, luggage handlers, the lady lobby manager, Crystal and Sophie from GALAXY Restaurant, and the expatriate male server during my stay! You are the reasons I will strongly recommend and return to Versace! 👍🏻👍🏻👍🏻👍🏻🥰"