AAnonymous UserMacau hotels are all incredibly luxurious, and it's quite challenging to find one that excels in every aspect – hygiene, facilities, dining, and shopping. However, The Londoner Macao exceeded all my expectations! I meticulously checked every single facility in the room, and everything was brand new. For someone who pays attention to detail, The Londoner Macao's facilities were simply perfected.
A special thanks to the cleaning lady! She was so enthusiastic! Every day she'd ask if I needed anything, and she left an abundance of bottled water. She even noticed the occasional notes I left in the corner and helped me put out an air freshener!
The laundry staff were incredibly warm and professional! I brought a silk-cotton sleeping bag that's usually difficult to wash, but the laundry team handled it very professionally. It was ironed neatly and came back smelling fresh and clean. When I needed to wear an evening gown later, the hotel staff immediately came to my room to help me fasten it. Thank you!
The front desk, due to being extremely busy and serving so many guests daily, occasionally had unanswered calls, which I completely understand.
The lobby concierge staff were exceptionally enthusiastic! Every time I asked for directions, they would meticulously plan out the route for me! They even helped me plan my entire itinerary. The ladies were all so warm and friendly, I was truly touched! Thank you so much!
The bellhops at baggage storage were also very warm and professional! They promptly helped with luggage pick-up and delivery. This level of efficiency and professionalism is something many hotels in other cities might not achieve, especially during such a busy peak season!
I stayed for five nights, and due to the hotel being fully booked, an upgrade wasn't possible. However, based on the hygiene standards, new facilities, and professionalism, I have to give it full marks.
While Bond Building is very new, there was still a slight renovation smell in the corridors. However, there was no renovation smell at all in the rooms, which is also excellent! Plus, the corridors of Bond Building are stunning. For someone with an eye for detail, the aesthetics are truly high-end, the very definition of luxury!
The only minor flaw I found was the red chairs in the twin room. I wonder if dark blue chairs would look better and align more with The Londoner Macao's overall color scheme. The hairdryer was an older European style. It looked new, but these types of hairdryers can easily overheat hair. Perhaps switching to a Dyson or other ionic hairdryer would be an improvement.
Regarding dining, I've tried both The Mews and Hampton Court. Hinson, a staff member at The Mews, was so enthusiastic! He brought me a handmade coffee and pastries! I absolutely loved both the coffee and milk tea – they were so authentic, and he even explained the process and details of making them! The shrimp dumplings and siu mai were also the best I've tasted here, which led me to eat at The Mews several times in a row! Hampton Court offered a rich and luxurious variety of dishes! Unfortunately, my appetite was too small to try everything, so I'll definitely try the dishes I missed on my next visit.
Shopping couldn't be more convenient; all my favorite brands were nearby! I could just go downstairs and shop till I dropped, and I finally got to visit the much-anticipated Koi Kei Bakery!
The staff at the entrance were also very warm and professional! From landing in Macau and taking The Londoner shuttle to going to Zhuhai Airport, thank you for helping with my luggage every time. Traveling alone can be quite challenging, so I'm very grateful for your assistance! I will definitely choose The Londoner Macao again!
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