Our 8-day stay at Hotel Metropolitan Sendai East was exceptional from start to finish. We booked a Superior Double room, and it felt surprisingly spacious and comfortable—especially for an extended stay.
If I had to sum up this hotel in one word, it would be convenience. Its location directly within Sendai Station makes getting around effortless. Trains, buses, and a wide variety of dining options are all just steps away, which made exploring the area incredibly easy.
The breakfast selection was generous and satisfying, offering plenty of options to start the day well. What truly stood out, however, was the customer service—consistently attentive, professional, and welcoming throughout our stay.
We would absolutely choose to stay here again and highly recommend it to anyone visiting Sendai.
Location was great, very convenient from Sendai station. Hygiene condition was also great. Room was tidy and clean. Love the interior of the lobby. I used self serve online check in - it was smooth. Amenities are self serve, available in the lobby.
3/Apr/2026
Reception is helpful even though we arrived at 11am, she helped to store our luggages snd gave full explanation.
Close to Sendai station but aware of losing direction so be sure to ask local for direction first when heading to hotel.
Breakfast is excellent and those ladies worked in the canteen were professional.
Quiet and sleep well.
Lots of amenities were placed near the elevator at G/F.
Lucky that day were sunny so using the Loople bus to get around but the next day (4/Apr/2026
Unfortunately it rained and getting cold at Matsshima
The hotel's location is excellent; it's right by the Kōtōdaikōen subway station. Across the street, you'll find Mitsukoshi Department Store and a shopping arcade, making dining and shopping very convenient. The hotel room was a decent size, and overall cleanliness was good, though the windowsill had some dust when I checked in, perhaps due to a rushed cleaning. Also, there was no air purifier in the room. Overall, it's still quite good. The front desk staff were very friendly, and breakfast was nice too.
Here are a few natural, sincere, and versatile hotel reviews for you to use directly:
Version 1 (Short & General)
The room was clean and tidy, and the bedding was comfortable, so I slept soundly all night. The front desk service was warm and attentive, and check-in was quick. The location is also convenient. Overall, the experience exceeded my expectations, and I will choose this hotel again next time!
Version 2 (Detailed & Thoughtful)
This hotel has a quiet and elegant environment, and the room gets plenty of natural light. The hygiene was exceptionally well done. The facilities are complete and functional, and the service is thoughtful and polite. It offers great value for money, and I had a very comfortable stay. Highly recommended!
Version 3 (Suitable for Business/Travel)
Excellent location, convenient for getting around, and the hotel facilities are new and comprehensive. The room was clean and quiet, so I rested very well. The service was efficient and thoughtful. Overall, it was a great experience and a good choice for accommodation when traveling.
Would you like me to adapt these into more colloquial, formal, or location-specific versions?
A very comfortable stay. The hotel is close to Sendai Station and there are several carparks nearby. It was also very convenient to have a FamilyMart next to the lobby on the ground floor. The laundry area is quite small and would have been nicer if there were more machines available. The dryer was unfortunately not very efficient. Service was great and the hotel was very clean. Rooms were of a good size. Would return.
We were to people during 3 nights.
The pictures are from after our stay, that’s why it’s a bit messy. It was very tidy and nice before we moved in for our stay.
It was quite close to the station and a lot of restaurants close by, and extremely close to the morning market as well, which was nice.
The room was very nice and clean. A little bit spacious as well. If you have a suitcase I think you maybe manage to open it somehow. We didn’t use any cleaning service. They also had a sign you could use if you didn’t want new towels (which I thought was good from the environmental perspective).
The people were nice and polite. The amenity was good as well. They had de basic stuff, which was good.
Overall we think we had a very nice stay at this hotel.
Hotel near Akiu Onsen,Sendai100% of visitors choose this area
美美國隊長大戰神奇女俠2024.12.21
The hotel staff are friendly, polite and helpful.
The dinner dishes are exquisitely presented, and the breakfast buffet has a wide selection of food.
The bedroom facilities are complete and tidy, and the wet and dry toilets are separated.
The hot springs are comfortable, but you need to walk up more than 40 stairs to get to the outdoor open-air bath.
The only drawback was that the toilet could not be flushed. After calling the staff, they immediately provided assistance but could not repair it immediately. In the end, I had to use the toilet in another room. 
Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!
The location is great, not far from JR Sendai Station, less than a 10-minute walk, and the path is easy to navigate. There are many shops and convenience stores around, and even several drugstores right across from the hotel, which was perfect for our late-night shopping spree until 11 PM!
The hotel also offers a good selection of drinks and snacks, plus late-night supper. The public bath is clean and comfortable, and you can enjoy it until 1 AM, which is absolutely ideal for those of us who like to stay out until after 11 PM and then come back to relax and unwind!
Amazing
619 reviews
9.4/10
Price from
€63
per night
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9.5/10
Amazing
CcocozhengwenExtremely satisfied with my stay! The room was quite spacious. I'll definitely choose this hotel again when I visit Sendai next time, and I'll recommend it to friends who need a place to stay. The drip coffee provided by the hotel was also surprisingly good.
GGuest UserThe hotel is quite new, but it's just a standard business hotel. It doesn't offer any significant advantages over competitors like Toyoko Inn; the facilities and environment are pretty much the same. I'm not sure why it's priced higher 🤷♀️ The only unique feature is the Refa hairdryer and shower head, which are both quite good~
GGuest UserThis hotel in Sendai is extremely friendly to international travelers. One of the staff members can speak Chinese, which was incredibly helpful for us. She assisted us with many things during our stay and helped arrange luggage storage before check-in, making everything very smooth and convenient.
The room is also slightly larger compared to many hotels in Japan, which made the stay more comfortable. The location is excellent as well — it is very close to Sendai Station, and there are supermarkets and many shops nearby, making it very convenient.
Overall, it was a wonderful stay and there is really nothing to complain about. I would definitely recommend this hotel to other travelers visiting Sendai.
771/60大B3/Apr/2026
Reception is helpful even though we arrived at 11am, she helped to store our luggages snd gave full explanation.
Close to Sendai station but aware of losing direction so be sure to ask local for direction first when heading to hotel.
Breakfast is excellent and those ladies worked in the canteen were professional.
Quiet and sleep well.
Lots of amenities were placed near the elevator at G/F.
Lucky that day were sunny so using the Loople bus to get around but the next day (4/Apr/2026
Unfortunately it rained and getting cold at Matsshima
GGuest UserAmazing hotel with great service. All the amenities provided are top notch, and perhaps being a business hotel, it comes with everything imaginable in your room. Fridge, water kettle, pajamas, notepad and pen, alarm clock (yes, analog Casio), USB C-A converter because the bed still has USB A socket, takubin (luggage delivery) forms, trouser press, shoe brush, etc, etc. I think their motto is don't wait until the guest ask for it, just make sure it's available. They really anticipated everything. Starbucks and 711 on the 1st floor. Wanted to try the restaurant on the 13th floor, but because I had no reservation, and there were already many people there, sadly they turned me away.
AAnonymous UserWe were to people during 3 nights.
The pictures are from after our stay, that’s why it’s a bit messy. It was very tidy and nice before we moved in for our stay.
It was quite close to the station and a lot of restaurants close by, and extremely close to the morning market as well, which was nice.
The room was very nice and clean. A little bit spacious as well. If you have a suitcase I think you maybe manage to open it somehow. We didn’t use any cleaning service. They also had a sign you could use if you didn’t want new towels (which I thought was good from the environmental perspective).
The people were nice and polite. The amenity was good as well. They had de basic stuff, which was good.
Overall we think we had a very nice stay at this hotel.
GGuest UserThe hotel was exceptionally clean and well-maintained. The spacious environment made the stay very comfortable. The bathroom was fully equipped, featuring a rainfall shower and a separate wet and dry area for added convenience. The extra-large double bed came with four pillow options, catering to different preferences. Additionally, the room provided a hairdryer, straightener, and curling iron, which was a thoughtful touch. The staff were polite and friendly, making the overall experience even more pleasant.
GGuest UserA very comfortable stay. The hotel is close to Sendai Station and there are several carparks nearby. It was also very convenient to have a FamilyMart next to the lobby on the ground floor. The laundry area is quite small and would have been nicer if there were more machines available. The dryer was unfortunately not very efficient. Service was great and the hotel was very clean. Rooms were of a good size. Would return.
YyukeyThe room was not bad, the service was very good, the standard Japanese-style economy hotel, Japanese-style service, would not disappoint. Surrounded by residential areas, it is quiet. Although it is a little far from Sendai Railway Station, I have walked past it. It is fine to go.
GGuest UserI absolutely loved this chain hotel. It's conveniently located very close to the station, though I'd recommend using navigation for the most straightforward route. Upon exiting the station, the easiest way is to head up to the second floor, walk a short distance, cross the street, and then take the stairs down. The room was a good size, and the layout was very practical.
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