Hotels With Wi-Fi in Pahang, Malaysia

I understand that this is the largest hotel in Kuantan and it is imposing. They decorated enthusiastically for Christmas. The rooms are large enough with clean linens and a firm mattress. The location is great since it's across the road from the largest mall. The coffee lounge was satisfactory. The main problem area was that almost no one spoke basic English well enough to understand simple requests. They try and mean well but only a few could understand what I wanted. This was very frustrating. We stayed in this hotel three years ago as well, and there was not this problem at that time. Also, the safe in our room did not work.

Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention. Cons / Areas for Improvement: 1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak. 2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday. 3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough. 4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests. Pros / What We Appreciate: 1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards. 2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking. 3. The beach is very clean and conveniently located right next to the hotel. 4. Large swimming pools (two pools available), so it never felt crowded. 5. Staff were extremely friendly, polite, and always willing to help. Conclusion: Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.

The room was spacious, perfect for a small family. The highlight, of course, was the view, sea and pool views that were absolutely lovely. One night was definitely not enough. Just open the window and you’ll feel the sea breeze; so calm and so beautiful. Breakfast was fairly normal, nothing fancy. If you’re not local, I’d recommend going out for breakfast around Kuantan town, there are so many great options to choose from. For dinner, Ana Ikan Bakar Petai is just right in front of the hotel. It’s the most famous restaurant in Tanjung Lumpur and within walking distance. Definitely will come again for a short vacay.

We had a wonderful stay at the hotel, enjoying the beautiful and comfortable environment, as well as the kids-friendly facilities and easy access to the beach. However, we did notice that the swimming pool area had some safety concerns. There were broken tiles and cracks around the swimming pool, which could pose a safety risk, especially for children. Additionally, we noticed some yellow stains on the bedsheets. Overall, it was a pleasant stay, but attention to these maintenance issues would definitely improve the experience.

Very old building, old facilities.. but overall still a good stay 1. The escalator was too old, it took at least 1min to get the door opened.. please upgrade a better lift 2. We stayed in Fushcia building, big room, with living room, dining area, a queen size bed, a dressing area, spacious bathroom, a bathtub - cost for RM290/night on a weekend. I feel is worthy. Given shampoo, shower gel, lotion, muji toothbrush and colgate toothpaste, shower cap, vanity kit and sanitary bag. Also, in the cupboard, there is laundry bag and slippers. Only the heater will automatically stop working after sometimes when we shower. Overall worth a 3/5 for me. 3. Talking about the activities, limited. No shows, no fun, no vibes. Suggest to revamp and reopen to attract more local tourists. Current situation is, most locals come for one day trip and foreign tourists only will choose to stay here. Without fun activities, there will not be much reputation built

I had a nice time in The Chateau Sp & Wellness Resort. It's located in the hills outside Kuala Lumpur where it's cool and when I was there it was raining which made it even cooler. Breakfast was good, specially the first day when there was more choice. In the evening there was apparently another service offered in my room but I wasn't informed about that so I had no idea why someone was ringing my bell and calling me. It would be good if all services would be explained very well. 

The room is as what was advertised - body and hair shampoo provided. Room is clean. Towels are clean but you can see they are abit worn out. I am not complaining given the price we pay. There are 2 hotel reserved parking lots and we have been lucky to be able to utilise them while we were there for 3 days 2 nites stay. Staff are helpful. We stayed on level 2 - the highest level. However, on Sat night, very late at night, maybe in the wee hours, we could hear furnitures being moved and dragged above us. The hotel may want to avoid such furniture move during these hours so as not to disturb the sleeping time of their guests

We had a wonderful family stay! The rooms were spacious, clean, and comfortable. Staff were friendly and attentive, making us feel at home. The kids loved the amenities, and the location was perfect for exploring nearby attractions. Highly recommend for families!

I enjoyed my stay at Shahzan Hotel Kuantan, especially as a business traveller needing a quick rest. The hotel is centrally located in town, making it very convenient with easy access to food and nearby amenities. The breakfast selection was basic but reasonable for the price. The air conditioning was super cold, and the shower water pressure was excellent—definitely a plus after a long day. Underground parking is free, though spaces are quite limited. Overall, it was a comfortable stay, and I would consider staying here again in the future. 😊

This was my second stay at this hotel. I booked a high-floor room with a terrace for two nights. The front desk service was excellent; they allowed us to check in early. On the first day, I was given room 7490. The terrace view was beautiful, but the room was right next to the main road. I was woken up in the middle of the night by motorcycles speeding by. The second day, I went to the front desk and changed to an inner room, 7480. The room seemed to have been freshly painted, but opening the terrace door for ventilation helped a bit. The evening temperature was 15 degrees Celsius, which was very cold. The first night, the duvet was too thin, and my boyfriend and I had to use two duvets to finally get some sleep because we were so cold. When we switched rooms on the second night, we asked for two more duvets, and I didn't feel cold at all, but I coughed half the night due to the paint smell. I didn't dare open the terrace door for fear of moisture getting in. The cleaners were very friendly and proactively offered cleaning services, even asking if we needed anything. The overall cleanliness was excellent. I really liked the hotel's design and beautiful scenery, but it's quite a long walk to the First Grand Hotel. I suppose it could count as a workout. There's also a charming little garden in front of the hotel.