Great location which just in fromt of East Coast Mall. The room is nice, comfortable and spacious to stay.
I stayed here during Ramadhan, so it’s easy to get food for Iftar at the shopping mall. The hotel also provide Sahur with variety of foods. However, the room can be improved especially in the toilet which got some black stains. Overall, I enjoyed my stay here and will repeat again.
We recently stayed at Hyatt Kuantan and, unfortunately, the experience did not meet the usual standards I associate with the Hyatt brand. While the property has a good location and overall potential, the hotel itself appears somewhat aged and clearly in need of refurbishment and modernization. The F&B offerings lacked creativity and refinement. The menu selection felt rather basic, and the presentation and variety did not reflect the elevated dining experience typically expected from Hyatt properties elsewhere. There is definitely room for improvement in both quality and innovation. Front desk communication was another area of concern. Response time was slow, and coordination appeared inconsistent, resulting in unnecessary waiting and minor confusion during check-in and inquiries. Housekeeping standards were also below par — room upkeep felt average at best, with details that were not attended to carefully. Overall, while the hotel may still serve as a functional stay option in Kuantan, the level of hospitality and service fell short compared to other Hyatt properties I have experienced. With proper upgrades and service improvements, the hotel certainly has the potential to better align with Hyatt’s usual brand standards.
Spacious and decent room. Valet parking and free covered car park available for guests
Booked a room without breakfast so did not try their breakfast but Kuantan has plenty of food available nearby .
The only downside is that the lift lobby at the swimming pool floor is always wet . guests still wet after swimming straight get into the lift without drying up first.Hotwl Management must look into this seriously as it is dangerous for elderly or young children may fall due to slippery floors.
Room was new and clean, with a spacious balcony to dry the swimsuits. The beach was clean too.
Family-friendly resort. But there was a used diaper right at the kids pool on our first day :[
Towels facility is capped at 3 towels maximum per room, there were 4 of us (2 adults, 2 young kids).
Immediate payment for pool side F&B, no option to charge to room bill.
The location is just nice. Great scenary, not too cold but not hot. It's windy when we were there.
For me here one day trip is just enough as there is just a small area unless you want to stay for a night there.
The room was spacious but no carpet - cold for out feet. We got an upgrade room but unfortunately the elevator not working to the first floor, they apologized to use by giving 10% off for food to bought there.
Breakfast - we booked with breakfast , satisfied with many choices available and good taste too.
For the restaurant around there- not really satisfied as not so much choices plus pricy compared to the food served.
Brought my child to the rabbit farm and Japanese garden - it's free for those who stayed at the Colmar Tropicale.
We stayed at Chateau Spa, Bukit Tinggi for 4 days and 3 nights to celebrate our wedding anniversary, and it was a truly pleasant and relaxing experience. The resort was peaceful and beautifully maintained, making it a perfect place to unwind and celebrate a special occasion.
The room was clean, and the toilet was well kept, which made the stay very comfortable. The staff service was truly tip-top—everyone was attentive, caring, and clearly prioritised our wellbeing and comfort throughout our stay. Their professionalism and warmth really stood out.
As for the food, breakfast and the buffet were fine, but the à la carte meals for lunch and dinner were definitely worth the money. The portion sizes matched the price well, and there was a good variety of Western and Malay cuisine. We tried the Western dishes, including salmon and steak, and they were delicious.
The spa prices were affordable, though booking in advance is recommended. We visited during the last few days of December, and the weather was cold and lovely, adding to the overall relaxing experience. We left feeling happy, refreshed, and well taken care of. Would definitely recommend this place for a peaceful getaway or a special celebration.
The room is as what was advertised - body and hair shampoo provided. Room is clean. Towels are clean but you can see they are abit worn out. I am not complaining given the price we pay. There are 2 hotel reserved parking lots and we have been lucky to be able to utilise them while we were there for 3 days 2 nites stay. Staff are helpful. We stayed on level 2 - the highest level. However, on Sat night, very late at night, maybe in the wee hours, we could hear furnitures being moved and dragged above us. The hotel may want to avoid such furniture move during these hours so as not to disturb the sleeping time of their guests
This hotel was newly refurbished so it still got a little smell of paint.
Overall, the service of the front office and f&b staff are friendly.
The cocktail selection is limited
The breakfast service needs improvement; preparation was quite slow, and the selection was limited. Additionally, the room & corridor areas feels dated due to the old carpeting. Replacing it with tiling would be a much cleaner and more modern choice....
SkyWorlds Hotel offers a fun and convenient stay right next to the theme park, with clean and modern rooms, but they can feel small and basic for the price, especially during peak periods.
Very Good
3399 reviews
8.3/10
Price from
NZD 101
per night
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8,3/10
Very Good
this is my second visit here, all were excellent execpt the check out time is so early which is before 11am.
The service was superb. Stayed for 2 nights and they allowed us to check in 1hr early and check out 1hr later. They provided macarons as tea snack and the room was very clean and spacious. The amenities provided were top tier as well. View was great!! A welcome and parting gift was also given. Will be back again and worth the value. Vibes was really great. Only improvement/suggestion would be a smart TV 😂
This my 2nd time staying in this hotel. Check in process very fast. Staff friendly as usual. Room clean but got stale/damp smell. Good breakfast. Many choices & when nearly finish, staff will top up the food ASAP. I always love their bread & butter pudding & this time no more salty fried mee 🤭 My family & i enjoyed this trip so much. Thank you Corpthorne for the hospitality.
The hotel offers a beautiful view with a clean and peaceful environment. The stay was very comfortable, and the customer service was absolutely professional and friendly🥰
The location of this hotel is awesome and the amenities provided are as per the expectations. Well systemised check in process and top notch service. No language barrier with the hotel staffs. They are providing answers for all type of queries. When I step in to the hotel after a long travel., the first smile from the receptionist .. turned my tired in to energetic. This hotel located very close all eateries, shoppings and casinos. We can enjoy all these with in the building itself. Without expose to cold or rain.
Beautiful hotel and excellent service. Staff is friendly and helpful. Breakfast was excellent and tasty. Highly recommended. Room is clean and comfortable and cozy.
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