My forth stay in ts hotel. Very clean very safe and friendly & helpful staff. Check in & out was easy. There’s staff at lobby 24 hrs. Modern hotel style. There’s live band singing on weekends.
Hotel near Lagoi,Bintan55.6% of visitors choose this area
MMarsaulina2026.03.24
We had a truly amazing stay in Four Points! The photos speak up for themselves! Everything was so perfect. It is close to Plaza Lagoi, Tidal Bar and Warung Yeah was within 10 mins walk. There were lots of food options available. We get to try out local foods like Nasi Bali, Es Jeruk Peras, Cumi Bakar Bakso and the list goes on!! The staffs was friendly and warm, their good service makes me feel like home and feel welcome. The rooms was clean and tidy!
Concierge service is excellent! Service staffs in the hotel are really helpful and attentive. The room worth the price, water heater is working well, water pressure is excellent. The edges (especially the floor, door and wall) might need some maintenance. Their mattress is great and comfy, just the pillows can be better. Breakfast is well served in great display and varieties. The most important thing is ”GOOD LOCATION”! walkable to Grand Batam Mall & BCS.
I recently stayed at Harris Hotel Batam and was thoroughly impressed by my experience. The hotel's location is simply outstanding—situated right next to the Batam Center Ferry Terminal, it’s incredibly convenient for travelers, especially those arriving from Singapore. I appreciated how easy it was to check in and head directly to my room without any hassle.
One of the highlights of my stay was the excellent sea view from my room. Waking up to the sight of the water was refreshing and set a lovely tone for each day. Additionally, being directly opposite Mega Mall was a delightful bonus. With a plethora of dining and shopping options just a short walk away, I had plenty to explore, from local eateries to international food chains.
The international breakfast spread at the hotel was impressive, featuring a wide array of dishes including delicious local Indonesian options as well as familiar Western choices. Whether it was the mouthwatering nasi goreng or the variety of fresh fruits available, I loved starting my day with such a hearty meal.
I also want to commend the hotel staff for their friendliness and attentiveness. I requested a non-smoking, quiet room upon check-in, and they went out of their way to accommodate my needs, ensuring that my stay was as comfortable as possible. Their warm service certainly enhanced the experience.
While my room was slightly dated, it was generally clean, and the comfortable bed made for restful nights. The slight age of the furnishings didn’t detract from my overall satisfaction with the stay.
In summary, Harris Hotel Batam strikes a perfect balance between convenience, comfort, and hospitality. The strategic location, scenic views, excellent breakfast, and responsive staff make it a solid choice for anyone visiting Batam. I would not hesitate to recommend it and look forward to returning in the future!
Travelled in a big group consisting of adults and kids ranging 1.5-10 yrs old. Overall experience was very good! And would definitely come back again.
Location- nearby Batam ferry terminal (5-7mins drive), a lot of cafes, coffee, spas, marts within the area.
To travel to grand Batam mall and penguin market is only 3-5 mins via grab.
Rooms- good size, clean and basic. No bathtub but there’s inbuilt hair dryer.
Breakfast Spread was scrumptious. Good variety.
Amenities: Lobby was spacious, lots of space to sit and relax while waiting for friends/grab. Swimming pool was in the next block, pool is at 1.2m minimum and it is really windy, not so ideal for kids to stay long.
All the staff were very friendly and pleasant.
The doors’ sound proofing is a tad weaker. Could hear my neighbors conversations walking toward lift lobby, or the nearby buildings speaker quite clearly. But the overall experience is good that this is only a small part of it.
Overall, the value for money is pretty good. It's close to both Nagoya and the harbor. My room got upgraded to a larger one with a bathtub, which was a nice bonus. The facilities are a bit dated, but the breakfast was good. For the price, it's quite a decent stay.
Excellent service.
Restaurant manger help my child prepared scrambled egg when this is not in the menu for dinner buffet. Nice buffet dinner with wide variety of food and live band performance. Nice ambience.
Able to check in early.
The bed was so comfortable, has big TV which I can screencast. Big swimming pool although the pool floor is not clean. Has proper working desk.
Security ok, as I met the security patrolling on the floor.
I left something in the room when checked out, the staff even WhatsApp me to inform me.
Will definitely come back again.
Highly recommend to everyone. This is more like 5 star in my opinion.
We have enjoyed our stay very much.
The hotel is comfortable and well located, close to many restaurants, cafés, and spas. It is convenient to travel to nearby attractions. The room is clean with basic amenities provided. Breakfast is simple but tasty. Overall, it is a good choice for travelers who want a strategic location and easy access to food and sightseeing.
I recently stayed at Harmoni One Convention Hotel and had a mixed experience.
We booked four rooms under the same reservation; however, the rooms were allocated on different floors and were scattered, which was inconvenient for our group. Room size was adequate and generally comfortable for a short stay.
Unfortunately, there was a serious issue during check-in. After the process was completed, my passport was not returned to me. I only realised this the following morning and went to the front desk to enquire. The staff on duty initially insisted that the hotel does not retain guests’ passports overnight as it is against their policy.
Upon my request, they agreed to investigate further and review the CCTV footage. It was eventually discovered that the staff who handled my check-in had inadvertently left my passport inside the scanner machine — overnight.
While I appreciate that the team eventually located and returned the passport, this represents a significant lapse in check-in procedure and document handling. Passports are critical travel documents, and greater diligence is necessary to prevent such oversights.
Overall, the room itself was acceptable, but the check-in experience requires substantial improvement to ensure guest security and confidence.
Rating: ⭐⭐⭐
My gf and me stayed here for our Batam trip last weekend. When we first entered our non-smoking room, there was a twinge of vape smell lingering in the air.
The room was well spaced out with many useful amenities such as furniture, drinking water, kettle, etc. I find the wall shelf by the TV a nice and useful addition. Our TV doesn’t have Netflix but carry some local channels as well as CNA. Although the few electrical sockets in the room are universal adaptors, they feel a bit loose when plugged in. Aircon and bathroom amenities such as water pressure and hot shower all work smoothly.
Our window overlooks the immediate neighbourhood and the room is relatively quiet throughout the stay. Sadly, I didn’t use their Wifi so can’t really comment on that. The hotel’s breakfast buffet had limited variety but the quality was good. The hotel is also at a convenient location within walking distance of two big malls, so plenty of food and entertainment!
All the staff we encountered in this hotel was super friendly and helpful. We only had one keycard given to us during check-in so when I was accidentally stuck downstairs without a card, the lady at the concierge quickly made me a new one so I could get back to my room. The day after checking out of the hotel, I realised I lost my beloved earpods and whatsapp-ed the hotel in the slim hope of finding it back. Within minutes, I got a message from the concierge, accompanied with a picture of my lost item! I shall definitely return to stay with them again very soon ^^
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8.6/10
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Montigo Nongsa Resort is a must go for a relaxing retreat in Batam to rest and recharge from the daily rush of City life. Just by simply being there, immersed in the beauty of white washed villas by the sea, you will feel like you're in Greece. Soaking in the scenic view all around you everywhere you go and vibes of a slower pace of life, all the stress slips away. In the resort, commuting is done using a buggy, or you can have a delightful walk discovering paths and scenic places not covered by the buggy. The villa is my beautiful cozy home for the retreat with its own Infinity pool giving me all time access to the magnificent sea view, sunset and cloudy skies overhead. I can lounge on the poolside bench for a sunbath watching the ferries and sea activities or admire the broad expanse of the dark cloudy skies overhead with planes flying above at night truly quietens one's spirit down in an amazing life by the sea. Adding sparks and highlights to the already perfect life here in Montigo Resort is the abundance of daily breakfast at Tadd's Restaurant. The staff here (including Sara and another gentleman staff whom I didn't ask for the name) are amazingly friendly and helpful, ensuring a pleasant breakfast experience for you. If you have booked recreation activities in advance, you would be pleasantly delighted that staff from the Recreation Club would be there at Tadd's before you come for breakfast to meet you and assure they will bring you to the Recreation activity after breakfast! Wow! What a seamless experience to make you feel so welcome and well taken care of! Thanks to Chyntia, Coco, Yoga, Wahid and Bruhan from the Recreation Club. Chyntia has thoughtfully planned the sequence of the activities when I booked several activities over a few days without fixed dates and time to allow easier booking depending on tidal conditions and other guests' bookings. You can try your hands at the Airsoft Gun. Coco from Recreation Club will guide you on the shooting techniques. As a first timer with Airsoft guns, I'm certainly pleased to have hit 2 targets using 30 pellets. Next is the kayaking. Yoga from Recreation Club will brief you on using the paddle and take photos and videos for you from the shore. Just paddle out to the peaceful sea and take in the entire landscape of Montigo Resort from the kayak. I'm also amazed at the opportunity to see a tiny flat crab clutching onto a floating cardboard raising one leg at me at sea! Another exciting adventure is the ATV! Wahid from the Recreation Club will help you get familiar to the ATV in no time and guide you on a tour to the dirt track and the nearby farm in the ATV if you choose the one hour session! Along the way, he will help take photos and videos to capture your memorable ATV journey. Lastly, you can opt for a 2 hour bike tour to 2 kampungs! Guided by Bruhan from Recreation Club, you will see the captivating rustic local life scenes, the nature and beach along the way. You will also see the mangrove village where paintball activity takes place. Bruhan will also take photos and videos for you when we pause for breaks. Thankfully, Bruhan brought along a bottle of mineral water for me for regular hydration during the tour! It totally skipped my mind to consider bringing water along! To ease the muscle soreness, end the day with a blissful soak in the Infinity pool or warm bathtub with an essential oil bath bomb. Breathe in the aromatic scent and relax. So much wonderful memories and delightful experiences at Montigo Nongsa Resort leaves me looking forward to more!
It’s our first time and definitely not the last. Everything was great from the buggy in, to the size of the very clean room, to the baby cot that was already provided in the room and room service. Only thing I’d suggest for improvement is the massage place is too near the restaurant and live bar. There was loud music when we went for our spa retreat and the music dampened the quietness and chill mood we wanted for the spa and massage. I would suggest to move it further away or install sound proofing walls for the tent. Other than that, quite a perfect stay. We didn’t have enough time to explore the activities centre as it was for kids aged 3 and above. One last thing, everything is chargeable for rent which I feel certain things could have been provided for less cost or free. Like bicycles to get around the very large lagoon or kick scooters. Their 2/3 wheelers were fully rented out and not cheap to rent too.
Saw some negative review from Google or Trip.com, but I still decided to choose for this resort because of the locations. Also, that after spoke with the driver and I know that the view of the beach of this resort is actually the best one in bintan. It’s quite expensive to eat inside the resort, especially the Indian food at night. I went to the Chinese restaurant, but we didn’t order the seafood. The waiter is very helpful and very nice and polite. We order for the medium person, but he advised us not to choose that because the portion is really big.
Instantly one of my new favourite hotels in Batam. Convenient location in Kampung Pelita area, opposite Aston Hotel and Residences and 9 minutes walk to Nagoya Hill Mall, 20 minutes walk maximum to GoGo Supermarket in Bengkong. Amazing place nearby, Kobie Coffee and Ruma Pelita - easily a 5/5 café and cultural / creative experience. Staff are lovely, gracious, efficient, with excellent language skills. Professional but friendly and welcoming. Public areas are modern, fresh, tranquil and very well maintained. Lots of thoughtful little touches throughout. Standard rooms are compact but well appointed, very clean, comfortable. Nice linens. Good sleep. But don't expect any views from the windows. Like the pool area. Breakfast buffet is highly recommended.
I really enjoyed my stay here at Batam view. The seaview is amazing. There is an actual beach to relax and even swim unlike the other 3 hotels and resorts here in Nongsa. This resort surrounding is beautiful. I enjoy taking photos around this place. Breakfast was average. Staffs are polite and helpful. Always greeting and serve with a smile. Highly recommended for those who prefer beach resort accommodation.
The location of the hotel is unexpectedly near to BCS Mall, A2 food court, massage shops and Grand Batam Mall. The room is spacious! Will stay again if got chance!
Had an amazing stay at Grand Mercure Batam Centre! We stayed at the Deluxe King Room with City View and requested for a higher floor, which they did kindly provide. The best part of the stay was most definitely the service. Everyone was really lovely and friendly, and any requests we had didn't go unheard. Even the security guards were friendly and helpful, assisting my partner to cross the road across the hotel by directing some of the traffic at one point. The breakfast we opted to try on multiple days of our stay was also overally pretty nice, there could be more options but the options that we did have were yummy and refilled often even on busy days. They have a very diverse and large selection of juices, teas, milk and even a coffee machine. Even the water was infused water which was very refreshing. The desserts and bread selection really stand out as well because of the large variety they had! There are even fresh fruits of various kinds beyond the typical hotel breakfast fruits. Highly recommend trying out the hotel breakfast at least once during a stay there. The only negative feedback we had is probably that we noticed some scratches on the furniture, parts of the wall behind the headboard had markings/scratches and had peeled. These were very small details that were on some of the other furniture or walls as well. While they weren't serious and didn't bother us, we hope that the hotel management will continue to maintain and lookout for these small details on the property once in a while. Even with that, it was a small matter as everything worked well and was really clean. It was an amazing stay! They also provide a shuttle bus service with 2 timings to Mega Mall Batam. However, One Batam Mall is also a 10min walk away and is fairly easy to navigate to/walk due to a pedestrian sidewalk on one side of the hotel entrance. Indomaret is also nearby for buying water; the hotel provides 4 glass bottles of water daily, it wasn't enough for us but we did not want to constantly bother the staff to be providing water. I would say that a water dispenser on certain floors would improve the sustainability efforts and reduce the need for requesting glass bottles from the staff or purchasing water outside. All that aside, we hope to stay again and can't wait to see Grand Mercure Batam continue to establish its place in the hotel industry of Batam!
The experience of staying at Sanchaya is so fabulous, impressed me deeply. The Ratree is very comfortable and lovely. The service and support from the whole team are very nice and promptly. I really love the smile of them, very sincerely and warmly. And aslo the foods in the dining room are very delicious, I really like the Indonesian foods, high quality. The hotel has beautiful lake and many lush trees, walking in the garden is so enjoyable. I am enjoying the moment at the library, peaceful and joyful. The time to circle around the lake is unforgettable to us, the best time to circle is the late of afternoon, the sunset above the lake is shocked me. Thank you guys, looking forward to staying here again.
Excellent stay at the Holiday Inn Resort Bintan. Free shuttle from the ferry terminal and check in was smooth and fuss free. Late checkout provided to match departure ferry timing. Resort still looks relatively new. The mangrove house for kids was a plus point in the hotel. Room was spacious and clean - would be great if there were in room slippers for toddlers too. Buffet Breakfast had a delectable spread and there was ample sitting. Fish feeding pond was a nice touch to keep the kids occupied. Free hourly shuttle to Plaza Lagoi was welcomed - would be even better if it runs more frequently. Short stroll to the private beach that is shared with Hotel Indigo. Swimming pools were spacious but could get crowded during peak periods. Room service were very generous in terms of portion size and worth the wait. Overall an excellent stay at the Holiday Inn Resort for a family weekend getaway.
Managed to book this resort for a reasonable price. The room is okay, with everything a traveler needs. Good that it comes with a balcony. The resort has activities for guests to participate in. There's a free shuttle; you should email in advance to inform them of your need. Most of the food and drinks here are pricey, as this area is generally for tourists, so be prepared to pay more.
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