Pet-friendly Hotels in Penang, Malaysia

Overall Experience: ⭐⭐⭐⭐½ (4.5/5) Overall, I had a very pleasant stay at Citadines Tanjung Tokong. The check-in process at Level 2 was smooth and fast, with excellent service from all staff members. No deposit was required, which made the process even more convenient. The room was very clean, spacious and comfortable. The bed and pillows were soft and provided a good night’s sleep. The room was well-equipped with two air-conditioning units (bedroom and kitchen area), Smart TV, ironing facilities, refrigerator, work desk, dining table and sufficient power outlets. The bathroom was spotless with strong water pressure and consistent hot and cold water temperature. Toiletries and towels were fully provided. Hotel facilities were great. The swimming pool on Level 15 offers a nice city and bay view. A gym, washing machines, vending machines and towels are also available. WiFi speed was fast and suitable for work purposes. Elevators were fast, clean and comfortable. Minor downsides include some noise from traffic and ambulance sirens, as well as a slightly slow automated parking system during peak hours. The location is very convenient with easy access to food and nearby stores such as 99 Speedmart, Lotus’s and Happy Mart. Overall, this hotel offers excellent value for money under RM500. Highly suitable for solo travellers, business trips and small families. Would definitely stay again. Writer by Me. Editor by ChatGPT.

Reception staff very polite and good service. After checked in they keep in checking any request or help that we need. Everything goes well, clean and tidy. Just a bit difficult to on TV program, but still manageable after 15mins 🤣 definitely will come back again.

Great stay & peaceful environment. Thks Ardour Lodge if gt a chance will return back stay again. Nice room with external private bathtub & landscape pool.

Self check in. Instructions and key box code were sent by email. No issues. Room was basic but clean. Stairs to loft bed have no railing so your balance has to be okay. What I liked: it’s very near the beach (but be careful going down the steep steps with a rusting and questionable guardrail). And it’s also a minute’s walk from the nearby food place with many affordable options for dinner. Not far from the bus stop. Penang’s bus services are not bad. What I didn’t like: the positions of the room lighting are poor, including the bathroom where the opaque shower curtain blocks the bathroom light, and the loft where the bare bulb is right above your head and glows even when off. I unscrewed the bulb in order to stop that. Also, not many breakfast options nearby. Music from a nearby nightspot could be heard along with some firecracker type noises some nights, but these died down by about 10pm so not a problem for me. In all, I would rate this place a solid 4/5 and I wouldn’t mind staying here again.

Love the stay and staffs are all friendly! Room was so spacious! Will definitely come back for a stay. Just a small drawback which was the noise for my second morning, I complained about it and hotel mentioned was the mall beside and they can’t do anything plus it was a Sunday! Our friends who were staying in higher floor (30+) didn’t hear that, our floor located at 20 stg so maybe it depends on luck?

I really like the concept of this hotel with its one-bedroom, one-living room setup, and the fact that it comes with some kitchen utensils, a fridge, and a hot plate. Even though we didn't use them, it gave us a home-like convenience just seeing them there.

The hotel's location is a bit far from George Town, but taxis are readily available. Right across the street is the famous Seven Terraces Bazaar, which is where I had all my breakfasts since I didn't book the hotel's option. I'd give the hotel service five stars! The front desk staff were very enthusiastic, and for my two-night stay, they brought me a latte every day. The place was clean and tidy, though the room itself didn't have water provided; you had to go to the hallway to get it. Overall, I'd still highly recommend it.

Room: can hear noise from neighbour room & toilet lighting is quite dim. Reception: encountered at least 5 different receptionist, majority are friendly, except the 1 chinese short hair lady who was so impatient when we enquired the hotel parking rate. Location: is in the heart of Georgetown, near to Gama supermarket, Sunday Hin bus depot market & other famous eateries. Parking: hard to get a public parking space , in that case, have to pay & park at the hotel car park, RM 7/ day. Should have been FREE for hotel guest. 🥲

My family and I had a great stay here, though there is room for improvement.  The place looks and feels a bit dated, which adds to the charm, except for when the air conditioning makes loud noises that disrupt the peace. One of the mattresses in our suite was also a little worn, sinking in every time we sit on it. We have to admit that our suite was big and cosy for all of us, with strong WiFi connection and Netflix.  Moreover, the breakfast could be better. We opted for the stay with breakfast included, and we all were served the same Big Breakfast set. It would have been nicer to have options to choose from.  This place has potential and I might consider staying here again.

Location is good with many nice eateries. At the heart of Chinatown. Everything is excellent except everything is old.