The room was spacious, and like last time, all three beds in Keio Plaza Hotel's triple room were proper beds, not temporary rollaways, so we could easily open three suitcases without a problem. After a year, we stayed at Keio again, and the breakfast was still a major highlight – it's really great. However, the luggage storage process after check-out has changed. Before, a staff member would directly help me store my bags at the counter. Now, I have to push them about thirty meters to an automatic locker, which is a bit inconvenient. It's not very friendly for us older folks.
Hotel near Nakajima Park,Sapporo26.9% of visitors choose this area
GGuest User2026.02.02
The hotel was excellent! The room was spacious, the view was great, and everything felt brand new. The staff provided exceptional service too. We dropped off our luggage early before heading out, and when we returned to check in that evening, a staff member escorted us all the way from the ground floor to the 9th-floor lobby. Our room was already assigned when we gave our name, and our luggage was already waiting for us inside. The breakfast was also absolutely fantastic – delicious and fresh, especially the sashimi rice bowl. My 6-year-old son even got a complimentary breakfast. We also dined at their French restaurant for dinner. For three people, we ordered two full courses and a children's set meal, which only came out to 1500 RMB. The best part was that each dish was paired with a different wine, offering incredible value for money. This hotel truly offers a luxurious experience; I'll definitely stay here again on my next visit!
We stayed at Rusutsu Resort Hotel & Convention and we were truly impressed.
We came for skiing, and the location is perfect — just step out of the hotel and you’re right at the ski slopes. So convenient .⛷️❄️
The room was spacious, very clean, and extremely comfortable. The snowy view from the window made the whole experience even more special.
After a full day of skiing, relaxing in the onsen was absolutely amazing. It was the perfect way to unwind and recharge. ♨️✨
The staff were friendly, polite, and very helpful. Overall, it was a comfortable and memorable stay. Definitely a place we would love to come back to again.❤️Bkk Thailand ❤️
I had to go to a conference, but I wanted to make some fun memories for my kids, so I stayed here with them, as it has a pool. The breakfast buffet was delicious. Two of the water slides were closed, so it seems they're only open every day on weekends this month. Even without them, we were able to play in the pool until 9:00 PM and then relax in the hot springs.
The hotel staff were very helpful. Breakfast was also reasonable for the price. The difference in level between the rooms is an issue. I hope they improve this. I also think the price is reasonable. I was able to enjoy the hot springs.
Very nice onsen. Big big facility with outdoor and indoor onsen baths, including sulphur, phosphate and salt baths etc. many people but we feel ok because it is big.
Location is unbeatable, next to Hell valley and just at the street with all the restaurants. Most importantly bus stops right in front of hotel, even the bus from Sapporo! Very pleased with my stay 👍🏻👍🏻
Oh the ramen shop at basement one has great spicy miso ramen and is reasonably priced. Pls try it!
My stay at Jozankei View Hotel was fantastic. The hotel has a very tranquil atmosphere, perfect for a hot spring resort. The dinner quality was a pleasant surprise; the sashimi and sweet shrimp were incredibly fresh, and the beef was delicious. For breakfast, the seafood donburi was also amazing and very satisfying. The onsen facilities were spacious and comfortable, making for a truly relaxing soak. Overall, the service, food, and environment were excellent. It was a very satisfying hot spring hotel experience and definitely worth recommending.
The hotel lobby is stunning, with huge floor-to-ceiling windows offering a magnificent view directly onto Lake Toya. Every room also boasts a lake view. The breakfast and dinner buffets offer a good variety of dishes, though the quality is pretty standard, nothing to write home about. The hot springs are beautiful, and the infinity pool also faces Lake Toya. It's worth noting that the hotel provides a free shuttle bus service to and from Sapporo, which can save you a good amount on transportation costs if you plan accordingly.
Pros: The hotel offers a comfortable stay with a warm and welcoming receptionist who made check-in a pleasant experience. The breakfast was delicious as well
Cons: The public shared shower room has limited access, available only from 4 PM to 10 PM, which may be inconvenient for guests with different schedules.
The room view is absolutely stunning, with a beautiful lake view! I could watch the sunrise from bed and the sunset from the balcony. It was clean and hygienic, and the service was so good I almost felt embarrassed. The bakery downstairs has amazing bread. They also offer shuttle service up and down the mountain, but make sure to book it a day in advance!
Great
739 reviews
9.2/10
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Amazing
YYing, StaceyThe staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏
GGuest UserThe room view is absolutely stunning, with a beautiful lake view! I could watch the sunrise from bed and the sunset from the balcony. It was clean and hygienic, and the service was so good I almost felt embarrassed. The bakery downstairs has amazing bread. They also offer shuttle service up and down the mountain, but make sure to book it a day in advance!
GGuest UserVery nice onsen. Big big facility with outdoor and indoor onsen baths, including sulphur, phosphate and salt baths etc. many people but we feel ok because it is big.
Location is unbeatable, next to Hell valley and just at the street with all the restaurants. Most importantly bus stops right in front of hotel, even the bus from Sapporo! Very pleased with my stay 👍🏻👍🏻
Oh the ramen shop at basement one has great spicy miso ramen and is reasonably priced. Pls try it!
GGuest UserThe price was reasonable. It's about a kilometer uphill from the main shopping street, but we drove and appreciated the parking lot. There's a pretty little waterfall behind the parking area.
Both breakfast and dinner were buffet style, and the food was just average. If you stay two nights in a row, they offer sweet shrimp on the second day.
The Japanese-style room was standard and reasonably clean.
We reserved a private onsen via email for 3300 yen. The experience was just okay, and I felt the public bath was better. With a 50-minute time limit, it felt a bit rushed.
MMCKohMy stay at Jozankei View Hotel was fantastic. The hotel has a very tranquil atmosphere, perfect for a hot spring resort. The dinner quality was a pleasant surprise; the sashimi and sweet shrimp were incredibly fresh, and the beef was delicious. For breakfast, the seafood donburi was also amazing and very satisfying. The onsen facilities were spacious and comfortable, making for a truly relaxing soak. Overall, the service, food, and environment were excellent. It was a very satisfying hot spring hotel experience and definitely worth recommending.
WWqinyuanchunWThe room was spacious, and like last time, all three beds in Keio Plaza Hotel's triple room were proper beds, not temporary rollaways, so we could easily open three suitcases without a problem. After a year, we stayed at Keio again, and the breakfast was still a major highlight – it's really great. However, the luggage storage process after check-out has changed. Before, a staff member would directly help me store my bags at the counter. Now, I have to push them about thirty meters to an automatic locker, which is a bit inconvenient. It's not very friendly for us older folks.
GGuest UserWe stayed at Rusutsu Resort Hotel & Convention and we were truly impressed.
We came for skiing, and the location is perfect — just step out of the hotel and you’re right at the ski slopes. So convenient .⛷️❄️
The room was spacious, very clean, and extremely comfortable. The snowy view from the window made the whole experience even more special.
After a full day of skiing, relaxing in the onsen was absolutely amazing. It was the perfect way to unwind and recharge. ♨️✨
The staff were friendly, polite, and very helpful. Overall, it was a comfortable and memorable stay. Definitely a place we would love to come back to again.❤️Bkk Thailand ❤️
GGuest UserI had to go to a conference, but I wanted to make some fun memories for my kids, so I stayed here with them, as it has a pool. The breakfast buffet was delicious. Two of the water slides were closed, so it seems they're only open every day on weekends this month. Even without them, we were able to play in the pool until 9:00 PM and then relax in the hot springs.
GGuest UserNice facilities for kids, they can play around while adults are having buffet dinner and breakfast;
Rooms are large and private hotsprings are gorgeous;
Rooms are little bid hot, the a/c seems not working properly, good to have a dyson fan though
AAnonymous UserThe hotel is built on a mountain, and trying to walk around was quite tiring.
The room was spacious, but housekeeping doesn't come daily. Currently, all of Japan is embracing eco-friendliness, so most hotels only clean every two nights, and some even every three nights.
Those who sign up for tours or activities will be picked up directly at the hotel. The hotel also offers a free shuttle to the Utoro Bus Center. If you miss the shuttle, I believe the hotel can also arrange a drop-off.
The buffet was extensive, but eating the same things every day got a bit boring. Personally, I still prefer set meals.
I tasted something sour in the chawanmushi. At first, I thought my taste buds were off, but after smelling it, I confirmed it was indeed sour and informed the staff.
The public bath has several pools. The open-air hot spring bath is a bit small, but it wasn't crowded.
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