Posted on Apr 18, 2026
Guest User
The public areas are exceptionally well-designed, beautifully blending Park Hyatt's signature luxury with a Japanese onsen resort vibe. The overall atmosphere feels both sophisticated and relaxing. The breakfast and the selection of restaurants are much more extensive than at the neighboring Higashiyama Niseko Village, and the food itself tasted noticeably better.
Service is also a major plus here. The welcome fruit wasn't just generic apples, pears, or bananas; they offered a plate of strawberries, which felt very thoughtful. Whether it was the Japanese staff, foreign staff, or the Chinese-speaking employees, everyone was consistently warm and natural. I was particularly impressed by a young woman in the restaurant department, who seemed to be from Henan, China. She was incredibly welcoming and friendly, making conversations very pleasant. Communicating with other foreign staff members in Japanese was also seamless; there was no need to force English, nor did we have to resort to translation apps like we did at Higashiyama Niseko Village. Finally, upon departure, since the hotel doesn't have a shuttle bus and we couldn't immediately find a taxi, the hotel thoughtfully arranged a complimentary business car to take us to the station, which was a huge bonus to the overall experience.
The basic room type in the hotel building is a large suite with a double bathroom design, offering a high level of comfort.
There are some drawbacks, however. As a hotel opened in 2020, there are already visible signs of wear and tear on some of the leather and fabric in the rooms, so the maintenance isn't perfectly pristine. The views are also significantly less impressive compared to Higashiyama Niseko Village, where you can see Mount Yotei directly from the lobby, rooms, and even the onsen. Additionally, this hotel has more rooms and also accommodates quite a few group tours, so even during the non-snow season, it's quite popular, making it less quiet overall than Higashiyama Niseko Village.
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Price per night from:€256
Posted on Aug 4, 2026|1 Queen Premium Sea Side
Anonymous UserThe hotel boasts a prime location on a mountain overlooking Lake Toya, with rooms on the other side offering Pacific Ocean views. We booked a lake view room and an ocean view room for two adults and two children, and both offered stunning scenery. The rooms are quite spacious by Japanese hotel standards. The only drawback is that getting down the mountain can be inconvenient if you don't have your own car or a private charter. Luckily, the hotel has several good restaurants, making it a decent choice for a relaxing two-day getaway. The breakfast spread was ample and of good quality, with both Japanese and Western options available. Additionally, the hotel has its own florist, and the floral arrangements in the lobby are beautiful.
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Price per night from:€181
Posted on Oct 24, 2026|Superior Twin MANGA Room-South BLD
Anonymous UserThis place has a big indoor onsen with lots of locals visiting. It’s very close to the onsen street, which it’s very convenient. Also, there is a Geyser nearby with magnificent view 😍. The restaurant at the basement floor provides juicy grilled Wagu beef on clay plate.
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Price per night from:€121
Posted on Jul 28, 2026|Japanese Style Room Non Smoking
DingmaotoulangtouLet's talk about the location, which I know everyone cares about. We took the hotel shuttle directly from New Chitose Airport, and I have to praise this bus – it was only 1000 JPY per person, such a bargain! You just need to book it with the hotel in advance. We booked a Japanese-style room, but the hotel ended up giving us a room with two beds and two futons. The room was quite spacious and very clean. Even though it was near the elevator, there was hardly any noise. The hotel is a little bit away from the onsen town, about 800 meters, but since Noboribetsu isn't hot, it was actually a pleasant walk. The most important thing (here's the highlight!) is that the Ogre Family statues and the natural footbath are right behind the hotel, just a few minutes' walk away. So, there's no need to deal with crowds during the day. We went in the evening and had the entire natural footbath to ourselves – it was incredibly relaxing! We booked a package with two meals. The dinner was amazing, especially the fish roe and sashimi, and the salmon mixed with shrimp paste was divine. There was also grilled meat. Alcoholic drinks need to be ordered separately; a 330ml glass of plum wine was about 30 RMB (approx. 4.5 USD) and was mixed really well. We drank it for two consecutive nights and also tried Hokkaido sake. Both buildings have hot spring pools on their rooftops. If you don't want to use the public pools, you can also rent private ones. I particularly loved their outdoor bath. One morning it was raining, and I went for an outdoor soak around 6 AM. There wasn't a single soul there – the experience was fantastic! They also have a cold plunge pool and a sauna. All the toiletries are DHC, which are quite good. Plus, the bath area is open 24 hours, except for a cleaning period from 2 AM to 3 AM. The lobby is spacious, and although the staff don't speak English, they are very enthusiastic. I only know some basic Japanese, but we could still communicate. On the day we left, it was raining, and the hotel staff walked us out with umbrellas. We took the hotel shuttle to Sapporo Station, and the driver was an older gentleman who was incredibly kind. I really love this hotel. If you go to Noboribetsu, you absolutely must stay here. The value for money is exceptional, and best of all, it's not too crowded.
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Price per night from:€77
Posted on Oct 9, 2026|Main Building Japanese Style Room 8-10 tatami mats
Jiexixiaoka
The hotel is quite large, and a Japanese-style room can accommodate up to four adults, making it very spacious for just two people. The hotel has a clear policy that rooms are not cleaned for two-night stays; instead, only fresh supplies are provided.
There are two hot spring areas with open-air baths. The one on the lower level features a wide variety of baths and tends to be crowded, while the Hoshizora Observatory on the upper floor of the new building is best visited before 5:00 PM—it’s uncrowded, pristine, and offers breathtaking views. The buffet, however, is a bit of a letdown. The dining hall is massive, yet none of the dishes stand out as particularly delicious. They do offer hand-pressed sushi, sea snails, and small sweet shrimp, along with seafood rice bowls (kaisendon) for breakfast, but the rest of the Western and Japanese dishes are mediocre in both appearance and taste.
The hotel's location is fantastic. It's within walking distance of the tourist information center, where you can line up on a first-come, first-served basis to book various autumn foliage tours—after all, taking in the scenery is the priority, so avoiding massive crowds is key. Within a 1-kilometer walk across the bridge from the hotel, you'll find a delightful surprise: Mikasa Park, nestled among the mountains. For just 300 yen, you can play an 18-hole round of park golf. Right beside it is an American football field, and the huge lawn framed by the autumn landscape is truly uplifting.
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Price per night from:€95
Posted on Jul 31, 2026|Double Room
Guest UserBed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was.
The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband).
Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho.
Shuttle bus is busiest at the 5pm time slot.
Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”.
Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!
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Price per night from:€55
Posted on May 19, 2026
Guest UserIf you're looking for a quiet stay, this might not be the best choice as there are many children. The rooms on the 8th floor and above have a luxurious feel and require a special key card to access them via the elevator. Dinner is delicious and offers a wide variety of options.
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Price per night from:€65
Posted on Jun 28, 2026|Japanese Room(West Wing)
คนสวยมาแล้วจ้าThe hotel is located on the mountain near Shiretoko National Park! The facilities is good! Onsen is superb especially the weather is 10 Celsius degrees on summer! So you can enjoy the natural hot springs in summer! All is good!!! Very recommended! And I saw Hokkaido brown bear!!🐻 very impressed
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Price per night from:€99
Posted on Jun 18, 2026
NICCUThis hotel is located in an extensively convenient place as it is adjacent to Noboribetsu Bus Terminal station. It is really friendly to sole travelers with heavy luggage and to family travelers with budget concern in transportation.
Staff is also supportive with good English and Mandarin skills. Amenity like massage is a plus for the overall rating.
Hotel should focus on updating the hardware of the hotel. For example, electric socket place is not enough and the hot spring facilities should be upgraded or renovated.
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Price per night from:€82
Posted on Sep 20, 2026|Classic King Room
Guest UserNo comb provided.
Overall, the hotel is quite new and I'd consider staying here again. I paid extra to upgrade to the top-floor room. The only downside is that there's not much to see or do around the hotel.
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Price per night from:€223