Hotels With Pool in Hokkaido, Japan

The public areas are exceptionally well-designed, beautifully blending Park Hyatt's signature luxury with a Japanese onsen resort vibe. The overall atmosphere feels both sophisticated and relaxing. The breakfast and the selection of restaurants are much more extensive than at the neighboring Higashiyama Niseko Village, and the food itself tasted noticeably better. Service is also a major plus here. The welcome fruit wasn't just generic apples, pears, or bananas; they offered a plate of strawberries, which felt very thoughtful. Whether it was the Japanese staff, foreign staff, or the Chinese-speaking employees, everyone was consistently warm and natural. I was particularly impressed by a young woman in the restaurant department, who seemed to be from Henan, China. She was incredibly welcoming and friendly, making conversations very pleasant. Communicating with other foreign staff members in Japanese was also seamless; there was no need to force English, nor did we have to resort to translation apps like we did at Higashiyama Niseko Village. Finally, upon departure, since the hotel doesn't have a shuttle bus and we couldn't immediately find a taxi, the hotel thoughtfully arranged a complimentary business car to take us to the station, which was a huge bonus to the overall experience. The basic room type in the hotel building is a large suite with a double bathroom design, offering a high level of comfort. There are some drawbacks, however. As a hotel opened in 2020, there are already visible signs of wear and tear on some of the leather and fabric in the rooms, so the maintenance isn't perfectly pristine. The views are also significantly less impressive compared to Higashiyama Niseko Village, where you can see Mount Yotei directly from the lobby, rooms, and even the onsen. Additionally, this hotel has more rooms and also accommodates quite a few group tours, so even during the non-snow season, it's quite popular, making it less quiet overall than Higashiyama Niseko Village.

This hotel is located on a hilltop, offering fantastic views of both the lake and the sea. We stayed in a lake-view room this time and even caught a fireworks display at night, though they were a bit small. The sunrise in the morning was absolutely beautiful, with a very tranquil lake. While the hotel is a bit older, the amenities and service are still top-notch. I really love this hotel.

The rooms are spacious and clean, and the hotel offers a wide variety of facilities and activities. The large hot spring bath features a floor-to-ceiling window directly facing Hell Valley, offering absolutely stunning views. There are also several hot spring pools with different water qualities, as well as a swimming pool to enjoy.

I am writing to express my deep disappointment regarding the service I received upon arrival at your hotel on 5 May 2026. Our group stayed for 1 night, occupying 2 rooms for a total of 11 people. When I drove to the front entrance, I was approached by a staff member who spoke only Japanese. I politely informed them that I am a tourist and do not understand Japanese. However, the staff member repeatedly spoke the same Japanese sentence and showed visible signs of frustration and annoyance. Their facial expressions and hostile attitude were very unprofessional. Fortunately, another staff member arrived later and used English and gestures to assist us with the luggage and parking. As a guest, I felt disrespected by the first staff member’s behavior. Language barriers are common in travel, but getting angry at a guest is unacceptable. I hope you will take this feedback seriously to improve your staff training.

This is a historic Japanese onsen hotel. The hot spring water quality is genuinely good, attracting many Japanese families and couples. There are also quite a few Korean families and Western tourists. However, the overall facilities are a bit old, and the flow within the onsen area is quite complex. There aren't many pools, but they are spread across multiple floors with lots of stairs. Walking around like that **in that condition** felt a bit awkward and cold. The open-air onsen on the 16th floor is shared by men and women at different times, so if all family members want to enjoy it, one day definitely isn't enough (see the last picture for the onsen schedule). The 'water world' is fun and great for kids, and soaking in the hot spring after playing there is very relaxing. The dining is just okay, nothing special, as they mainly cater to group tours. P.S. The scenery in Jozankei is worth exploring, and the nearby ski resort is worth a visit (the kind for playing in the snow). The kids had a blast.

This was my third stay, and it seems the room has been renovated, which is great. The price is reasonable, offering excellent value for money. The breakfast, as always, was outstanding. The lobby even has a duty-free morning market selling huge scallops! The staff are all very friendly and speak fluent English. It's super close to JR Sapporo and Hokkaido University, and an easy walk to Tanukikoji. Highly recommend!

There's a free shuttle bus service from JR Station, I took the 13:00 bus and arrived at the hotel at 13:45. The staff kindly allowed me to check in early, which was really nice. They have a water park and large onsen facilities. Both the breakfast and dinner buffets were delicious; even though the variety wasn't huge, the food quality was consistently good. The Chateraise desserts and ice cream bars were especially tasty! On the day I checked in, there were Japanese, Hong Kong, *********, Korean tour groups, and even a Japanese school group. Although there were a lot of people, the hotel grounds are extensive, and the buffet items were refilled very quickly both morning and evening. The hotel has a classic feel, but everything is very well-maintained. The most traditional thing was that the air conditioning in the room was pre-set to 25 degrees Celsius, and the windows couldn't be opened. Given the current weather, it was a bit stuffy...

We stayed at Rusutsu Resort Hotel & Convention and we were truly impressed. We came for skiing, and the location is perfect — just step out of the hotel and you’re right at the ski slopes. So convenient .⛷️❄️ The room was spacious, very clean, and extremely comfortable. The snowy view from the window made the whole experience even more special. After a full day of skiing, relaxing in the onsen was absolutely amazing. It was the perfect way to unwind and recharge. ♨️✨ The staff were friendly, polite, and very helpful. Overall, it was a comfortable and memorable stay. Definitely a place we would love to come back to again.❤️Bkk Thailand ❤️

If you're looking for a quiet stay, this might not be the best choice as there are many children. The rooms on the 8th floor and above have a luxurious feel and require a special key card to access them via the elevator. Dinner is delicious and offers a wide variety of options.

Highly recommended! We booked a Western-style room in the West Wing, and it was incredibly spacious with fantastic views. The only minor drawback was the bit of a walk to the onsen, restaurant, and smoking room. The dinner is an absolute must-try – super abundant and authentically Japanese, with high-quality ingredients. The scallops and wagyu beef are unlimited, and there's an all-you-can-drink alcohol option, plus daily rotating dishes. We even got to try venison and bear meat! We stayed for two days, and there weren't many tour groups yet, but lots of Japanese seniors. It made me wonder if it reminded them of the prosperity during Japan's economic boom. The onsen area is also huge, and the wash and shower areas were the largest I've seen in Japan. They clearly label whether the baths are regular tap water or hot spring water, and I saw staff meticulously checking the temperature and water quality of each one.