Hotels With Pools in Hokkaido, Japan

Three single beds in a room, with a small seating area in front of the tv, and a desk with drawers. The room was clean, nicely lit, well thought of space lay out. It didn’t feel cramped. There were electrical outlets on the bed headboard, and can also switch lights from the headboard, and headboard also lit up. Independent switches for each bed. I liked that so you don’t need to light up the entire room if it’s just you who needs to be still awake while others are sleeping… The breakfast was one of the best I’ve had in Japan. So many choices of food and the quality of the food was superb. Served many local Hokkaido specialties, and locally grown produce. A good spread of western, Asian, Japanese food, with dessert, salads, sushi, egg station and pastries, bread. We always looked forward to the breakfast. Served the Hokkaido specialties like curry, ramen, white omelette (special egg where the egg yolk is not very yellow)…, scallops, seafood, fruits…. It was such a delight to have breakfast! The staff are quite helpful too.

The taxi from Noboribetsu Station to the hotel cost 2700 yen. Upon arrival, staff seamlessly guided us through check-in and helped with our luggage. The West Wing is a bit of a distance from the main building. You have to walk straight ahead to the left, take an escalator, and then walk a bit further to reach the elevator. It’s definitely quite old, with cracks on the walls and ceiling. Three floors in the West Wing were under renovation, but since we only stayed one night, it didn't bother us. From the window, you can see the steam rising from the hot springs in Hell Valley, which is also a short walk away. We didn't book dinner. The taxi driver told us that the main street was right in front of the hotel, and it takes about ten minutes to walk from one end to the other. There's a 7-Eleven, several drugstores, souvenir shops, and a few ramen and BBQ places. We tried the Natural Charcoal Grill restaurant; we arrived before 6 PM, wrote our name down, and were seated as soon as they opened. They had a Chinese menu. The Noboribetsu beef and milk ramen were decent, but the smoke inside the restaurant from the charcoal grill was quite heavy. I'd recommend eating there before you go for a hot spring bath. The outdoor hot spring pool was just okay. Because it was crowded, we had to queue up on the side to wait. The indoor pool was quite large and had a strong sulfur smell. After bathing on the top floor, there was no glass-bottled milk at the exit; it was all available in the shop on the first floor. They also had a lot of local Noboribetsu milk ice cream. You absolutely must try the red-packaged ice cream in the separate freezer – it has an incredibly rich milky flavor. Breakfast didn't offer a wide selection, but all the vegetables were very fresh, and the tamagoyaki (rolled omelet) was the best, with a subtle seasoning. They also provided paper cups so you could take coffee to go. I feel that staying one night with a hot spring bath in Hell Valley is sufficient, as there isn't much else to do around the area.

[Biei Shirogane Onsen Park Hills Hotel] Recommendation Rating: ★★★★☆ (4/5) 1. Location and Scenery The hotel is just across a small path from Shirahige Falls, and the sound of water can be heard right from the window. A 5-minute drive brings you to the Blue Pond, and a 10-minute climb to Tokachi-tei in the morning offers panoramic views of the Daisetsuzan Sea of ​​Clouds. Every photo is a postcard-worthy moment. 2. Service The warm welcome and English communication were effortless. We booked an extra room, and the front desk offered to use it towards dinner, which instantly cemented our friendship. 3. Food The dinner buffet was a dazzling array of options: freshly grilled steak, paper hot pot, seasonal vegetables from Shirogane Town, Biei Wagyu curry... and the dessert section was a standout. Although breakfast was a buffet, it was served hot, hearty, and hearty. 4. Hot Springs & Facilities The spring water is smooth and the open-air pool faces a forest waterfall, offering a superb night view. However, the pool is small and can be a bit crowded during peak hours. The free laundry and drying room on the first floor (please bring your own laundry detergent) is a great option for long-distance travelers. 5. Guest Rooms The ”standard room,” a blend of Japanese and Western styles, is spacious enough and the bedding is spotless. However, the decor is a bit dated, and there are minor water stains on the bathroom ceiling, which detracts from the cleanliness. Summary The scenery, food, and service are all excellent, yet the room rate is about half that of similar-level hot spring hotels. If you can accept the retro aesthetic of the rooms, this is the best value in the Biei/Shirogane area and worth a second visit.

This is a huge hotel catered mainly for tour groups. Restaurant is huge but hotel guests are many and gets crowded during meal time. Hotel lobby is classy with a nice souvenir shop for the convenience of guests. Rooms décor are dated and carpet has seen better days. However toilet is new and clean. Onsen is good. Location is quite a walk to town but our rooms have nice views of the river and autumn colours.

Far more convenient than the Westin although the rooms are standard Japanese 4 star style. The room is only cleaned every 4 days but they empty the trash daily. Direct ski in ski out (unlike the Westin which is only connected by Monorail to ski in/ski out) and lots of cute little baby slopes to play with for kids below 4. Private instructors charge 10-15k per hour

The environment is really good. The forest house is two-story and about 100 square meters. Compared with the rooms I stayed in before in Sapporo, Noboribetsu and Rusutsu, it is much bigger. And the house is fully equipped with two bedrooms and two bathrooms. It is very quiet and you can go out to play in the snow at any time. The only drawback is that if you don't drive here, you have to eat dinner at the hotel. The dinner at the hotel is very expensive. I ordered room service, which was quite a lot and delicious. In addition, the hotel does not have a vending machine, so you can only patronize the hotel's drinks and cakes in the lobby. Breakfast is included, which is very ceremonial. All the staff greeted us at the door of the restaurant. We were in a hurry, so we ate quickly and went to the airport. In addition to the snow, there is a golf course next to it. There is not much entertainment, but it is still a good stop for rest.

The hotel provides free shuttle service from Sapporo. There is a bus stop near the hotel. It provides a travel option for traveller who does not drive. The hotel is a bit okd. But the onsen is great. It has great view and with good onsen pools option. We could watch firwork from our room. The breakfast and dinners are delicious. Only disappointment is : restaurant was smoky due to bbq of prawn within the restaurant without proper ventilation. Overall, the experience is good. Thank you.

Great location for beginner skiers. Staff friendly and helpful, clean rooms. Can rent good ski gear and buy lift passes in the hotel. Excellent place!

The staff were all friendly and it was a very comfortable stay. I was surprised to see some gnats outside, but the front desk lent me some insect repellent spray. The room also came with a ReFa hair dryer, straightener, and shower head, which was nice. There was also a ReFa hair dryer in the large public bath.

The Windsor Hotel at Toya may boast its status as a premier 5-star luxury destination and its historic role as host of the 2008 G8 Hokkaido Toyako Summit, but our recent stay fell far short of expectations. Despite the grandeur of the location and its breathtaking views, the service quality was surprisingly poor for a hotel of this caliber. English communication was inconsistent and below the standard expected at an international luxury property. Housekeeping was careless—leaving a used cleaning towel on the bed after daily room service, which is simply unacceptable. When I drove to the main entrance to pick up my family, I was abruptly asked to leave immediately, even though only a few cars were present. This lack of hospitality was jarring. Additionally, being charged for extra bottled water—something even 3-star hotels offer complimentary—felt petty and out of touch with luxury norms. The most troubling experience came during checkout. Two of our international credit cards failed to process, and although we successfully paid with a third, the staff’s attitude was unprofessional. We were met with a sour expression and the word “FINALLY” once the transaction went through—an unacceptable remark that left a lasting negative impression. While the hotel’s setting is undeniably beautiful, the overall service and treatment we received did not reflect the standards of a true 5-star experience. I hope the management takes these concerns seriously and works to improve both staff training and guest relations.