Kızımla kaldığımız sürede onun güvende olduğunu ve birlikte eğlenebildiğimiz söylemek pek mümkün.bunu bize sağlayan güvenlik vardiya amiri Aziz bey ve ekibine gece müdğrğ tonton Osman bey ve vardiya çalışanlarına ayrıca yaşadığımız küçük çaplı sorunları çözmekle kalmayıp odamıza jestler bulunan harika otel çalışanları ve yine Aziz beye sonsuz teşekkürler ederiz .çalıştığım saatlerde kızımın tek basına otelde kalabilmesi benim için büyük bir lüks ve aklım hiç kalmadı çünkü kendi çocukları gibi emanet ettim . Kahvaltıda dikkat ettim zarar ziyan israf olacak ürünler konmamış bu duyarlılık için ayrıca kendi adıma kaynak tüketmedikleri için shreaton ailesine yine teşekkür ederim .her gün odamız tertemiz girdik .her ay birlikte olabilmek dileğiyle ...
Initially, we stayed in a super king room on the 3rd floor, which had a bathtub. However, the hot water only reached about 45-46 degrees Celsius, which was a bit insufficient, though it wasn't uncomfortably cold.
Later, we moved to a suite on the 26th floor. Okan, Sinan, and Zeunap were incredibly helpful and upgraded our room for free. This meant we had a washing machine and a refrigerator, perfect for washing clothes after more than a week of travel. The washer-dryer combo was very convenient. Moreover, the view from the higher floor room was excellent, and there was absolutely no noise. The bedroom and living room were separate, so I highly recommend requesting a room on a higher floor if possible.
Also, breakfast at 9 AM and 10 AM are completely different experiences; make sure to go at 9 AM. I found the 10 AM breakfast offerings less appealing, especially for those with a preference for Chinese-style breakfast. At 9 AM, the selection is much richer, with items like fried eggs, grapes, and more.
The hotel's location is also very convenient, with a metro station just a 10-minute walk away, providing easy access to the city center. You can even get your metro card directly at the station. Nearby, there are many large shopping malls, including 212 Outlet, which house huge supermarkets where you can buy cat food, unique local fruits, and bottled water. The top floor features a food court-like area where prices are much lower than in the old town, and the dining options are more akin to places locals frequent.
We were very lucky during our stay to encounter WTT, and we frequently ran into many table tennis players in the elevators. The hotel's gym is also excellent, with comprehensive facilities, including climbing machines.
Very nice hotel, very nice and convenient location, near the hotel many shops and nice restaurants, very clean and food is very nice, stuff are very friendly and helpful
The hotel was clean, quiet, and the staff were friendly.
It's a bit far from the tourist attractions, but there's a large shopping mall across the street, making it a convenient place to stay.
Breakfast, while limited in its selection of prepared dishes, offered a wide selection of cheeses, olives, dried fruit, nuts, and yogurt, making it a fun place to choose from.
Omelets were conveniently brought to the table when ordered.
Highly recommended for those who prefer the hustle and bustle of the city.
Price for the accommodation was good.
Close to the metro station.
The meeting was friendly.
When we had found in our kitchen no forks we ordered but the waiting time to fix the problem was too long.
Additionally, there were no spoons, no wine opener, no hair dryer
The room climate was a little cold.
In the room you can hear noise coming from the street even though we were living on the 27 floor.
Internet connection was unstable.
A bed in the bedroom was 1,4m but on Trip.com was stated that it’s 1,8m
No TV set in the bedroom
Because of the bed size we wanted to move to another room on the day however all the rooms we checked had smoke smell so we decided to stay at the room.
Swimming pool facilities not good. Need to be renovated.
The view from the hotel room was nice.
The hotel is comfortable and conveniently located not far from the airport, making it easy to access by car. The prices have been very reasonable lately, which is great for a trip. You can easily find breakfast options outside, as the hotel breakfast comes with an additional charge.
Hotels in Beyoglu,Istanbul63.6% of visitors choose this area
GGuest User2025.08.02
The hotel is a short walk from Taksim Square and about a 1km stroll from the New Palace. I somewhat regret not opting for a sea view room, especially given our extended stay, as the Bosphorus Strait views are truly spectacular. I highly recommend the rooftop restaurant and bar – the views are incredible and the food was delicious!
Hotels in Beyoglu,Istanbul63.6% of visitors choose this area
GGuest User2025.04.02
Excellent hotel near by everything aéroport bus 1mn
Taksim maydan 5mn walking clean hotel room amazing from reception always smiling and help for everything you need
With a stay at Modern Furnished Apartments in Istanbul Basaksehir By Iradah Gayrimenkul, you'll be centrally located in Istanbul, within a 10-minute drive of Mall of Istanbul and Başakşehir Fatih Terim Stadium. This apartment is 16.4 mi (26.4 km) from Grand Bazaar and 17.6 mi (28.4 km) from Taksim Square.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including a hair salon.
Grab a bite from the grocery/convenience store serving guests of Modern Furnished Apartments in Istanbul Basaksehir By Iradah Gayrimenkul.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 21 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Conveniences include safes and microwaves.
Service was good, the staff was cooperative and pleasant. Rooms were clean and reasonable size. Breakfast was good in terms of taste and variety.
The building needs to be maintained from the outside, it was dusty with some glass windows broken from the outside. The lift while going up or down to and from 10th floor, had a sqeaky sound. When I opened the shower tap, brown water came out, after a minute the color was normal. My sleep was disturbed at night, as the room walls are really thin and I could hear my neighbors in the next room. It was noisy.
Very Good
374 reviews
8.0/10
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8.8/10
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AAnastasiospapadakisWe truly loved every bit of demiray hotel from the aesthetic of the reception , the rooms , the breakfast , the rooftop view everything if I were you and I was looking for a perfect hotel in istanbul I would not search anymore let me be more specific:
We were greeted by the beautiful Ezgi at the reception with a smile and friendly attitude that made us feel like we were visiting friends and family , since i also work in the same field this is what we strive for a perfect check in , she politely gave us complimentary tea and turkish coffee and handed us the keys to the room always eager to help us with any information after explaining the times of breakfast and the hotels included free access areas ( swimming pool, hammam , turkish bath , sauna ) , Hasan the bellboy then took our stuff explaining in detail what is included in the room water and the amenities were complimentary tap water is not safe to drink in istanbul but all the bellboys always brought us water anytime we needed and with a smile .
In the first night we stayed in the hotel we had a issue with the shower phone it was fixed but It broke again the next day , Mert who was at the night shift at the time gave us a complimentary upgrade and also he told us that if possible the change could happen on his shift and not the other shift , I write this down because since I work on this field i find Mert to be a very good , hardworking professional and excellent colleague since he solved a issue so quick in order to not bother the next shift , truly a excellent receptionist and he has my respect . On the third day of our stay we did a huge walk from taksim to the Hotel but we didn't eat anything we arrived back at the hotel and we wanted to order food , Emroh when I told him my request which as a front office manager myself i know it is not a part of the receptionist duties especially at night , immediately spoke with his colleague and they ordered us a pizza which was amazing we left the cash and went to the room , it shows Emroh can go above and beyond for demiray hotel customers and deserves a big applause . On the last day I requested a late check out to Emroh which was accepted and it made us very happy since we could come back take a shower and leave , the hotel has a luggage room which was very convenient .
As for the breakfast it was Huge with great cold and warm options which change everyday , Cansu and the rest of the staff always assisted us with a smile and made our day from the beginning ! I have to applaud the housekeeping team esma and selma which cleaned the room to perfection and made us a beautiful design see picture bellow and since we know housekeeping is difficult for everyone we tried our best to keep the room as clean as possible .
Our room was beautiful with a bathtub and it had an beautiful design and a very comfortable big sized bed . The rooftop has a 360 view of the bosphorus with view of the Hagia Sophia Galata and all the other mosques trully amazing ( Photos bellow ) .
One of the most important things to note which impressed us is that Ugur the manager was always on duty ready to help, he spoke perfect English and he also looked the part with a stunning suit and a beautiful red patterned tie , it is very important for the hotel to have a nice team and this is what the manager does the best , as a front office manager myself I know Ugur has made an amazing team consisting of great all rounded receptionists that all in their unique ways made our stay memorable and amazing and deserves a big applause for his work .
We truly loved everything and everyone at the Demiray Hotel and we cannot wait to be back soon .
Sending lots of love from Greece ❤️
Room 104 :
Anastasios + Ofelia
GGuest UserWe got to the hotel after midnight and was told that the room is flooded and no other room available for now. We were sent to a different hotel and told that they would have a room for us in the morning. They sent us from Crowne Plaza to Ramada (an outrageous downgrade). We slept a few hours at Ramada and checked out and returned to the front desk of Crowne Plaza. The lady at the front desk told us that there were still no room for us and we had to go back to the Ramada again. We told her we would like to speak to her manager, and she said she is the manager. I told her that the arrangement is not acceptable. Finally, she said that a room would be available in 20 minutes. What a ridiculous experience!
RRene HaisserPrice for the accommodation was good.
Close to the metro station.
The meeting was friendly.
When we had found in our kitchen no forks we ordered but the waiting time to fix the problem was too long.
Additionally, there were no spoons, no wine opener, no hair dryer
The room climate was a little cold.
In the room you can hear noise coming from the street even though we were living on the 27 floor.
Internet connection was unstable.
A bed in the bedroom was 1,4m but on Trip.com was stated that it’s 1,8m
No TV set in the bedroom
Because of the bed size we wanted to move to another room on the day however all the rooms we checked had smoke smell so we decided to stay at the room.
Swimming pool facilities not good. Need to be renovated.
The view from the hotel room was nice.
AAnonymous UserThe hotel is located very close to Istiklal street, and surprisingly close to Galata Tower. You can walk straight up the road and be at Galata Tower with 15 minutes. The hotel itself is very clean and the staff are very nice and really helpful. The first day I was there, the shower in my room didn't work, and the tap was actually broken. They changed my room and helped me so quickly. Other than a window that didn't want to close, and an aircon that was on but not working, everything else went quite smoothly.
GGuest UserThe hotel is stunning and the service is impeccable. The breakfast service was very impressive; the best I have ever experienced. My only complaint is that it was noisy from children running around and playing loudly in the public spaces late into the evening hours. I did not expect this from an establishment of such high caliber. The management did not seem very concerned when I brought it up. That being said, it is a magnificent and impressive hotel.
MMojganWe had a very unpleasant experience with stuff at the lobby , being there for Christmas Eve , me & my sister decide to eat inside the hotel rather to go out so at 10 pm we came down to the lobby where there is lounge area , for almost 15 minutes we saw that the lounge staff is passing us without asking if we want to order so I called one of the waitress and she came toward us with furious gestures before I start asking she said to me do you have a room in the hotel and I said yes , she continues what’s your room number and I replied , again with the cold face and rude behavior she continues ‘ under the name ?’ And I replied, she turned back to her desk without asking us what we would like to order and From her desk she went straight to reception to verify my information!!! My jaws dropped when I saw this , really rude & unprofessional behavior I was in complete shock that she even went to reception to verify the information, but the worst part was that after she verified and actually saw that we are the guest of the hotel she turned back to her desk and continued ignoring us , I never ever seen in my entire life a waitress permits herself to act like this with 5 star hotel guests, at this point we asked another waitress that if she can took our order , we then asked her if the hotel have another restaurant and she replied yes but the kitchen is closed after 10:30 pm , I don’t recommend this hotel for anyone that wants to enjoy the hotel facility, the staff are not guest friendly, the dining section is in some floor but for person like me that wants more easy snacks and chill area wasn’t really good option, not to mention that when we came back to our room we really felt so heavy and frustrated by this behavior, we were supposed to go today to lounge before departing but as for yesterday experience we just decide to check out soon and leave the hotel because we didn’t like to tolerate the attitude of this waitress ( she is the short women with short brown hair ) I suggest the general manager to see the video of yesterday and review their staff!
MMladenowskiI am extremely disappointed with the attitude of the reception staff. My wife, child, and I booked and prepaid for a Family Suite with multiple beds and a Pool View. Instead, we were assigned a room with only a king-size bed and no small bed for our child. The room description on their official website clearly shows a small bed, and this was also confirmed in my booking confirmation, as shown in the attached screenshot. After complaining, the reception offered to provide a foldable bed— okay, we got it, but it wasn't what we wanted when searching for a hotel.
Later, when showering in the evening, we noticed only two towels for three people. I contacted reception, and they initially sent two bathrobes. Using a translation app, I requested an additional towel, and after a few minutes, they delivered three towels. Overall, the service was poor.
To summarize:
1. The hotel provided a room meant for a couple, not a family.
2. The room lacked the second bed as advertised, only having one.
3. There were only two sets of towels for three guests.
4. There were stains in the bathroom as visible in one of the photos.
5. The swimming pool was out of order.
It feels like we were downgraded because we arrived late and only stayed overnight. My assumption is that the reception gave our original room to someone else. Instead, we received a room the same/similar in size but intended for a couple. Maybe I'm wrong, that’s the impression I have.
This hotel does not deserve a 5-star rating; at best, it is a 3-star. I usually stay alone in this area when traveling, and last year, I stayed at a 3-star hotel on the same street that offered better service.
GGuest UserHere’s a more polished and detailed version of your review:
I recently stayed at this hotel and had a generally positive experience, though there were some areas for improvement.
Upon arrival, the night staff was very friendly and welcoming, which set a great first impression. The hotel itself is one of the cleanest 5-star hotels I’ve stayed in—and I’ve stayed in quite a few. Every corner of the property was spotless, which I really appreciated.
The breakfast, however, could be improved. While the selection was decent, I felt it lacked variety and quality in some aspects. That being said, the restaurant staff provided excellent customer service, making the dining experience more pleasant.
The bed was a little too firm for my preference, which made sleeping slightly uncomfortable. While this is a matter of personal preference, it might be worth considering options for softer bedding or mattress toppers.
The front desk staff during the day were friendly on my first day, but by the second day, I noticed a decline in service. I’m not sure what changed, but the level of attentiveness and hospitality didn’t feel the same. Additionally, I believe the front-line staff should improve their English skills, as clear communication is essential in a 5-star establishment catering to international guests.
While the overall service was good, the hotel’s location is quite far from most attractions (except for the nearby outlets). This means you’ll need to rely on taxis frequently, which can add up in cost and time.
Unfortunately, I didn’t get the chance to visit the spa, but based on the rest of the hotel’s standards, I imagine it would have been a great experience.
Overall, while there were a few minor issues, I still had a pleasant stay. With some improvements in breakfast, front desk service consistency, and language skills, this hotel could be truly exceptional.
Would I stay again? Possibly—but I’d consider other options based on location and convenience.
AAnzhelika PThe hotel is ok, it's a little bit far from the tram stop, it was not an easy task to find it. In general: a rather big swimming pool, a wide variety of food at breakfast, spacious rooms, nice and clean sheets, everything you need in the room even beer opener, there is a nice restaurant but we didn't have dinner there. If you want to buy snacks or fruits, buy souvenirs or essential items, you have to go back to tram stop, cross the street and go straight on through the narrow streets. Anyway, we've chosen this hotel only because of the swimming pool and we were satisfied with our choice.
GGuest UserThe food for both dinner and breakfast were not impressive, and the service was not good. The swimming pool is too cold to swim but the sauna room is not hot enough.
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