Posted on Aug 11, 2026|Studio Family Suite (Double Bed) (Living Room, Sofa Bed)
Anonymous UserFirst off, the location is great, but the hotel is really old! I truly can't believe this is an Intercontinental, given their supposed standards and requirements.
1. They called me the day before to discuss check-in time, and we spent ages on the phone, wasted time, and still didn't clarify anything.
2. During check-in, they started discussing the daily room rate with me. This is the first time a hotel has ever done this with a guest. I thought the price was going to change, and we spent ages clarifying, only to find out the rate was exactly the same. No change at all. Their communication style was very misleading.
3. That evening, I called room service for an extra blanket, and they just flat out said they didn't have any.
4. My friend tried calling customer service from their room multiple times, and no one picked up.
5. The customer service in the lobby was also non-existent. Honestly, it's worse than places like Ya Duo or Quan Ji hotels these days.
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Price per night from:£64
Posted on Aug 15, 2026|Classic Queen Room
Guest UserThe hotel has a very American vibe, and the lobby is quite rock 'n' roll. We upgraded our room with a surcharge, and the view was much better; the room itself was large and clean. On our last night, someone set off fireworks on the beach, and having a sea-view room made it instantly worthwhile! The hotel pool is great; the kids didn't want to get out. The hotel is also very close to the beach, and it's easy to order takeout. Really good!
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Price per night from:£47
Posted on Aug 18, 2026|Superior Queen Room
Guest User
This time, I brought my family and kids to Dalian, and we decisively chose to stay at the Shangri-La Hotel, Dalian. This five-star hotel, highly praised by previous generations, truly lived up to its reputation. The accommodation experience throughout our trip far exceeded expectations. From its prime location and excellent room amenities to the meticulous and thoughtful service, everything left a deep impression. It's truly a Shangri-La!
The Shangri-La Hotel is situated in the core business district of Renmin Road, boasting a unique geographical advantage. It's close to Zhongshan Square, very near the subway station, and surrounded by a wide array of restaurants and shopping malls. Taking a taxi to popular attractions like Donggang and Xinghai Square is incredibly convenient, saving time and effort for both leisure and business. Its transportation advantage is truly outstanding.
As a long-established five-star hotel in Dalian, despite its age, it's evident that the overall maintenance is superb. The cultural ambiance is remarkably rich! Upon entering the lobby, you're greeted by a grand and steady decor with elegant style and soft lighting, creating a fantastic atmosphere. The concierge staff were warm and enthusiastic, proactively helping with luggage and being very polite. From the moment we stepped into the hotel, we could feel the five-star hospitality standards!
Lisa, the Guest Relations Manager, provided professional and efficient service. Even during the peak tourist season with large crowds, she managed everything in an orderly manner, processing check-in quickly. She also thoughtfully prepared welcome fruits and snacks, showing great attention to detail.
The guest rooms are spacious and bright with excellent lighting. High-floor rooms offer panoramic views of the city. The bedding is soft and thick, providing an exceptional sleep experience. After a day of exploring, lying down allows for complete relaxation and washes away travel fatigue. The rooms are cleaned spotlessly, with great attention to hygiene details. The bathroom features a wet/dry separation, stable hot water supply, and high-quality toiletries. The room's soundproofing is excellent, making for a very quiet night undisturbed by outside noise.
The hotel facilities are comprehensive. The indoor heated pool has clean water and a comfortable environment, and the gym is well-equipped. The buffet breakfast is a major highlight, with a rich variety of dishes, including both Chinese and Western cuisine. There are freshly made noodles, local specialties, fresh fruits, and various pastries and breads. The ingredients are fresh, and the flavors are excellent, satisfying different dietary preferences. The restaurant staff are friendly and responsive, making for a great dining experience.
The most impressive aspect was Lisa's thoughtful service. She is genuinely warm and friendly, responds quickly to requests, and communicates smoothly. Even our child really liked her!
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Price per night from:£72
Posted on Aug 8, 2026|Premier City View Room King
amyshen77The Dalian Four Seasons was our first Four Seasons experience in China. Having previously stayed at Four Seasons hotels in Prague, Budapest, and Singapore, I'd come to the conclusion that 'Four Seasons is always a safe bet in any unfamiliar city.' In fact, if a city has a Four Seasons, that alone is a great reason to visit, as the brand has extremely high standards for location, and following their lead rarely goes wrong.
The Dalian Four Seasons is located in the prime area of Zhongshan Road. It's within a 2km drive to places like Nanshan Street, Zhongshan Square, Democratic Square's Tram Route 201 starting point, and Russian Style Street. Just a 7-minute walk from the hotel, there's a cluster of local restaurants, which is very convenient.
We stayed for four nights in an 80-square-meter Grand City View King Room. It featured a spacious bedroom (after fitting a comfortable king-size bed, an L-shaped sofa, a large round table, and chairs, there was still plenty of space for two people to practice Baduanjin), an oversized walk-in closet, and a bathroom. The vanity had the essential double sinks, which made it incredibly convenient for two people. What's particularly noteworthy is the large mirror with a built-in smart TV – this was truly amazing! It's a great bonus for those who brush their teeth thoroughly (which can take a while, so I often watch my iPad at home to avoid boredom).
Four Seasons' in-room tea bags and capsule coffee have always been my favorite. The Dalian hotel thoughtfully labeled four different coffee varieties with their flavors and roast levels, and even included a decaffeinated option. This was incredibly friendly for coffee lovers who want to try different trendy cafes outside every day but are also concerned about excessive caffeine intake. Every day, I made a cup of decaf coffee in my room, and could even add milk and ice to make a delicious iced latte – I really enjoyed it. Among the tea bags, Maojian was my personal favorite and one I'd recommend.
Speaking of which, I must praise the hotel's sky lobby. Located on the 41st floor, it offers breathtaking sea views. Every day, I spent a long time sitting on the sofa here, reading or simply gazing at the sea, feeling a deep sense of holiday bliss.
At 38樓, the gym is the most beautiful I've ever seen in any Four Seasons hotel, and indeed, in any hotel I've stayed in! This is because it boasts the same stunning sea views as the sky lobby. I went to the gym for 2 hours every day for four consecutive days. The equipment was sufficient to train shoulders, chest, back, and glutes/legs on separate days. The completeness of the fitness equipment rivaled that of the Singapore Four Seasons, but the sea view is a definite plus for the Dalian Four Seasons.
I was also particularly pleased with the hotel breakfast. While other categories offered everything imaginable, that wasn't the main point. What truly impressed me was how few hotel restaurants can provide a comprehensive selection of avocado, cold-brew overnight oats (with nuts and fresh blueberries), sourdough bread, and salmon with purple cabbage salad all at once. For fitness enthusiasts who maintain a healthy diet year-round, this is an absolute godsend.
Even more impressive than all the perfect hardware mentioned above was the service at the Dalian Four Seasons, which perfectly embodied the Four Seasons' core philosophy of 'treating others as you would like to be treated.' I especially want to thank Kayla and Carrie, the duty managers from the Guest Experience Department. They started coordinating with me two days before my arrival. Every morning after check-in, they would message me on WeChat to ask about our comfort levels. After the first night, they adjusted room details based on my personal preferences and needs, making me truly feel the same convenience and comfort as if I were at home.
During these five days in Dalian, I truly felt that the Four Seasons makes you happy whether you leave to explore during the day or stay in all day long. A city with a Four Seasons inherently becomes more attractive, and it's a hotel you can 'mindlessly choose' without ever going wrong.
Dalian Four Seasons, you are my perfect Four Seasons hotel, and for you, I am willing to return to Dalian!
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Price per night from:£158
Posted on May 20, 2025|Superior Queen Room
Guest UserDuring my stay at Fushun Friendship Hotel, I was thoroughly impressed with the overall service experience. The professionalism and attention to detail exhibited by the staff were evident throughout, all delivered with efficiency and warmth.
The dining experience at the Chinese restaurant was particularly commendable. The dishes were authentic in flavor and meticulously prepared, reflecting a clear dedication to quality ingredients and culinary craftsmanship. Each course was a testament to the kitchen’s expertise.
While enjoying new coffee blends and refreshments at the lobby bar during my leisure time, the young female staff consistently maintained a polite and courteous demeanor, engaging in friendly and natural conversations that enhanced the relaxed ambiance.
Over several days, the hotel demonstrated high standards across all aspects – service, dining, and ambiance – creating a consistently comfortable and reassuring environment. I look forward to the opportunity of staying here again in the future.
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Price per night from:£36
Posted on Aug 29, 2026|Superior Queen Room
Guest UserThe room attendant was very meticulous; the room was tidied up perfectly, and the bathroom and bedding were all neatly arranged. When we needed extra amenities, the response was quick. All the equipment in the room worked fine, and our stay was quiet and peaceful. The location is convenient, with plenty of amenities nearby, and the service feels authentic. We felt relaxed and comfortable during our stay. The hotel's gym and swimming pool are the biggest plus points—they're more professional than outside gyms, and the best part is the excellent service, all conveniently located within the hotel.
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Price per night from:£72
Posted on Jul 21, 2026|Superior Queen Room
ChongchongThe overall stay exceeded our expectations! The environment was quiet and elegant, and the garden-style hot spring area was meticulously maintained. The hot spring water was natural and genuine, warm and soothing. After a soak, I felt completely relaxed, and all the fatigue from my journey vanished. The room was clean and spacious, the bedding was soft and comfortable, and the private hot spring tub offered great privacy, which my child absolutely loved. The staff were warm, polite, and provided attentive and thoughtful service. The facilities were comprehensive. This place is perfect for both family trips and relaxing getaways. It offers great value for money, and I'll definitely choose it again for my next trip. Highly recommended!
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Price per night from:£57
Posted on Aug 4, 2026|One Bedroom Service Apartment
Anonymous UserPerhaps due to the extremely poor experience at 'Central Street CBD Grand Hotel' the previous night, we spontaneously moved to Shangri-La. The Shangri-La lobby indeed offers a great sense of space, and it's very convenient to get to the nearby MixC shopping mall. You can walk there via B2, which is really handy, though we only discovered this just before we left. It would be a good idea to inform guests about this during check-in.
Breakfast: Since it was peak summer season, there were many empty dishes, and we also found hair on some of the plates. We informed the restaurant manager, and I ended up taking the plate to a staff member myself, worried that children might use it without noticing.
There were some minor issues, but the manager apologized, which was understandable and acceptable.
P.S.: If you care about the view outside your window, you need to specify a garden view and floor number. Don't assume the floor written in your booking confirmation will be the one assigned, as there can be discrepancies when rooms are allocated.
Overall, it was quite good, and I would consider staying again. Just make sure to emphasize specific details to the hotel beforehand.
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Price per night from:£82
Posted on Aug 16, 2024
Guest User
The scenery outside the river view room is particularly beautiful. Downstairs is the Liaohe River Leisure Trail. It is very convenient to go downstairs for a walk at night. The restaurant on the first floor of the hotel is always delicious and I have to visit it once or twice every time I stay. The breakfast was very good, with many flavors, but this time the coffee machine was broken and I didn't get any coffee. Fortunately, the coffee in the cafe on the first floor is also very delicious.
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Price per night from:£28
Posted on May 31, 2026
KafeinaodaijiujingweiMy stay here was fantastic, and I have to give a special shout-out to Olivia at the front desk! I arrived early, worried I'd have a long wait to check in, but Olivia was incredibly thoughtful and efficient. She got me checked in early and even upgraded my room for free, which was beyond my expectations. Her service was warm and attentive, communication was smooth throughout, and she was so patient and gentle. The entire check-in process was pleasant and hassle-free. I'll definitely choose this hotel again next time!
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Price per night from:£46