Good location, right next to Punta Cana airport.
The shuttle service employee and all other employees were very friendly.
There were several restaurants, an ice cream parlor and a pharmacy near the hotel.
When you stay at Tortuga Bay Hotel in Punta Cana, you'll be on the beach, just steps from La Cana Golf Course and Six Senses Spa. This beach hotel is 0.1 mi (0.1 km) from Punta Cana Beach and 1.9 mi (3.1 km) from Indigenous Eyes Ecological Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 30 guestrooms featuring microwaves and plasma televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.
The hotel is located within a large local resort with double security, ensuring excellent security. The rooms are spacious and well-designed, the breakfast is plentiful, and the service is high-quality. Other hotel facilities, including the pool and beach service, are also excellent. The only downside was the excessive seaweed on the beach during our visit (October), which dampened the experience.
Hotels in La Altagracia100% of visitors choose this area
GGuest User2025.05.20
Amazing price value! Yes, it's a cheap all-inclusive resort, so don't come with 5-star high-end expectations. But for the little money you pay, you get an amazing value, much better than comparable cheap AI resorts (I have been to several of them). Rooms super modern and new (completely renovated, even the standard category I booked), large buffet with huge selection, impeccable grounds, beautiful beach. Service was ok. Note that it's a big resort, but there is a trolley train running around if you don't like to walk.
Hotels in La Altagracia100% of visitors choose this area
AAlberto Gar.2025.01.18
It is a hotel that is almost 5 stars. The most positive thing is that the staff is all super friendly, with a super cheerful spirit, the hotel maintenance is super good, only some small details such as in the public bathrooms, general maintenance but not cleaning, the gastronomy is what I think can improve a little more apart from the Toro restaurant that was of high quality, the food is good but not at the level of excellence. We visited all the restaurants and they were good.
I do not have anything negative about the hotel, the bad thing for us was the beach, impossible to swim in, a lot of waves, the children cannot even play on the shore, super dangerous, we even managed to see a person drowning and thanks to the service of the lifeguards they managed to revive the person.
The rooms are quite comfortable and large, and if you are not interested in buying property do not agree to go to the talk for the points because you will lose half a morning. And with the vendors on the beaches you will find better prices.
But if you are only looking for a pool and nightlife with discos, casinos and theaters, this is the perfect hotel. If you are only looking for a beach, this is not the hotel, although you can find quiet beaches within a 20-minute walk along the shore.
It was a very nice experience, the hotel in general is beautiful, the room, the pool, the water park, everything is super good and clean, the entertainment is good, the theme restaurants are very good, the food is good at the buffet but does not have much variety, the collaborators in the pool and water park area (security) are excellent, very helpful and very willing, the guy from the seafood buffet area is excellent, however, he has things to improve, for example, the waitress Katherine from the buffet, a short and chubby girl, rates the customers, it was very uncomfortable to see how she treated foreigners, very different from our table, where she didn't even put water on the table, it was in very bad taste because it happened several times. Likewise, the guy who makes the hamburgers in the pool area next to the bar lacks training to deal with customers, has no empathy whatsoever and does not care about leaving the customer 20 minutes waiting for a hamburger without having anyone else in front of him, as he did with me under the sun, I did not want to order again, in total the hotel is good and for one or two people you can't ruin such a nice experience.
Hotels in La Altagracia100% of visitors choose this area
MMsGoforit2023.07.18
The hotel was fabulous in that it was clean, spacious, modern, and had a calm business vibe. It is set outside of the main Madrid attractions, which is nice for business travelers. If you are traveling to see the sites, you will need to take an Uber/ taxi, which is about 15-20 minutes per traffic and time of day. It's not bad, but not ideal if you want to walk out from your hotel and be in the action. Apart from location, the front desk staff are super friendly and helpful, the hotel has a modern vibe, and has some cool restaurants located around its vicinity. Im a huge fan of AC hotels now because of this beauty we stayed at in Madrid! Although its kinda far from the attractions, I'd still return and stay at this location again and refer it to future travelers!
Hotels in La Altagracia100% of visitors choose this area
GGuest User2024.11.23
We love the tropical feel of the resort. We booked the Tropical Deluxe room but we were given a room at the Caribe Deluxe instead, but it was okay as there isn’t much difference and the resort has the same amenities for both, but would be nice if we were given a heads up prior to us going in the room. The room was okay, quite small and a bit rundown and looks a bit different from what you see in the photos. Overall our stay was good. The beach was really nice, and there are lots of amenities in the hotel. It was also hard to book a reservation at the restaurants through their online app. Please stay away at the Tao Restaurant - ala carte. My husband had stomach flu and diarrhea after eating there. Too bad the hotel doesn’t want to do anything, so we ended up going at the private clinic inside the resort.
GGuest UserBeautiful place to stay, but the service in front desk is not friendly, the guys who work there don’t have a good service attitude, I got a really bad time trying to get check out lat because my flight was delayed and we needed a place to stay, definitely I think this hotel has many good things except the front desk staff
GGuest UserWe had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.
MMateusz SWe've stayed in Caribe Princess Deluxe for 4 days in early Feb '25.
In general we're leaving with mixed feelings.
1.What's great:
- location & beach
- reception area
- swimming pool area
- animals in the resorts
2. What's so-so
- weather - it's windy on thia side of the island, not sure if all the time though, but something to consider while planning
- rooms - spacious but a bit outdated
3. What's really bad:
- food - thats probably the biggest disappointmen. We ate only at Food Market (main food court) and a la carte at Tao. Food Market - huge choice but food is tasteless, we've had enough after 2 days. Chairs are dirty. Serv8ce slow. Tao - really the worst asian food we have had in our life
- gym - very outdated equipment, trademills dangerous to use, should be put out of service. For the hotel of this size and class its really a shame.
- internet - erratic, losing connection all the time, often slow
Final verdict: we will not come back
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NNicaurisUI’ll admit, the negative reviews almost made me cancel my reservation at the Nickelodeon Hotel—but I’m so glad I didn’t! I encourage everyone to experience places for themselves rather than relying solely on other people’s experiences (bad reviews). Everyone has different expectations, and some can be more demanding than others.
My family and I are pretty chill and laid-back, so even when a few things didn’t go exactly as planned, we were able to adjust easily and still have a great time. The overall experience was very positive—good food, super friendly staff, and great service throughout our stay. We had so much fun and made some amazing memories. Definitely worth the trip!
GGuest UserThe resort itself was beautiful but there were pros and cons. More cons than I wanted. Pool closed at 6 pm so no night swimming which left little to do in the evenings. Drinks were weak, drank all day long with no effect. Food was the worst. The buffet was terrible and was really our only option since the snack bar ran out of burgers, basically lived on chips and salsa the entire trip. The restaurants which you needed to make reservations for was a joke. The reservation app didn’t work so you had to wake am up at 6 am to stand in line until 8 am in hopes of getting a reservation. The service was not pleasant. Workers badly made eye contact with you and you always felt like you were bothering them when requesting a beverage or asking a question. The resort has potential if they stopped it up on service, food, drinks and entertainment.
HHerreraThe hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better.
The toilet handle was broken despite the water flushing.
The room smelled out humidity.
Not very sure of they changed the sheets needles I got there or even after.
The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/
On NYE the food was much better, there were good choices, but still artificial.
Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.
GGuest UserGood location, right next to Punta Cana airport.
The shuttle service employee and all other employees were very friendly.
There were several restaurants, an ice cream parlor and a pharmacy near the hotel.
GGuest UserWe love the tropical feel of the resort. We booked the Tropical Deluxe room but we were given a room at the Caribe Deluxe instead, but it was okay as there isn’t much difference and the resort has the same amenities for both, but would be nice if we were given a heads up prior to us going in the room. The room was okay, quite small and a bit rundown and looks a bit different from what you see in the photos. Overall our stay was good. The beach was really nice, and there are lots of amenities in the hotel. It was also hard to book a reservation at the restaurants through their online app. Please stay away at the Tao Restaurant - ala carte. My husband had stomach flu and diarrhea after eating there. Too bad the hotel doesn’t want to do anything, so we ended up going at the private clinic inside the resort.
MMsGoforitThe hotel was fabulous in that it was clean, spacious, modern, and had a calm business vibe. It is set outside of the main Madrid attractions, which is nice for business travelers. If you are traveling to see the sites, you will need to take an Uber/ taxi, which is about 15-20 minutes per traffic and time of day. It's not bad, but not ideal if you want to walk out from your hotel and be in the action. Apart from location, the front desk staff are super friendly and helpful, the hotel has a modern vibe, and has some cool restaurants located around its vicinity. Im a huge fan of AC hotels now because of this beauty we stayed at in Madrid! Although its kinda far from the attractions, I'd still return and stay at this location again and refer it to future travelers!
GGuest UserAmazing price value! Yes, it's a cheap all-inclusive resort, so don't come with 5-star high-end expectations. But for the little money you pay, you get an amazing value, much better than comparable cheap AI resorts (I have been to several of them). Rooms super modern and new (completely renovated, even the standard category I booked), large buffet with huge selection, impeccable grounds, beautiful beach. Service was ok. Note that it's a big resort, but there is a trolley train running around if you don't like to walk.
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