Hotels With Spa in Niigata Prefecture, Japan

Nice hotel withe rooms of various sizes. For me it was spacious enough. Bed was comfortable, would have liked one more cushion. Room was clean an I liked that i could open the window. It was quite hot in the room because the heater was turned on. Even if i turned it off hot air came out. Room was clean and had everything i needed. You can also get things at the front desk. Breakfast was buffetstyle and really very good with a lot of choises, both Japanese, local and western. Location was very convenient near the train station. About max a 5 minutes walk. Near the hotel there are a lot of places to eat or have a drink. At the station is a shopping mall.

The hotel is located a few hundred meters up the slope to the right after exiting Echigo-Yuzawa Station's west gate. I was immediately struck by the university upon leaving the station. Although the road was a bit slippery, I arrived at the hotel and checked in without a hitch. The breakfast was plentiful, and there are two free public hot springs and a private one (reservations required). Soaking in the hot springs after skiing was absolutely wonderful.

One of the newest boutique style hotels in Sado Island. Centrally located, just 20 minutes from the Ryotsu port. Great amenities and it has a hotspring with fancy hair dryers and hair oils. Roof terrace where you can see so many stars.

Although the facilities were a little old, the hotel's excellent location (just a five-minute walk from Niigata Station), reasonable prices, and buffet breakfast made for a comfortable stay. The large public bath was also excellent. I think this is a great hotel for business travelers.

A standard Japanese-style hot spring hotel, breakfast and dinner are included. It is recommended to make an appointment at the front desk for transfer to Ryotsu Port. I can walk with my suitcase for half an hour without any problem. The room has a refrigerator, safe, toilet and bathtub. There is Lawson nearby, a 10-minute walk away. Sado only has Lawson, not FamilyMart or 7-11. I am very satisfied with this trip. Want to come again

Location is good walking 3 mins to reach echigo yuzawa station. One of the highlight—you can ask hotel call to th ski rental shop, they will come to hotel pick you, first to the shop and after choosing ski equipment, then they will arrange a driver fetch us to the Gala Yuzawa, that’s very convenient.

The hotel is new, the staff service is good, the rock bath is very comfortable (500 yen for free), the hotel is not expensive, and the room has a great view. The food for breakfast and dinner is Japanese set meal, both are delicious😋. Overall worth a visit.

The first time I stayed at a hot spring hotel in Japan, I encountered a super cold current and a blizzard, which did not affect the mood of this experience. From the reception of check-in, the room is clean and tidy, to the departure of the hotel, the counter staff helps to check whether the train has stopped and arranges a shuttle bus to Miyagi Station. The whole experience is very good.

Thank you for providing the comfortable hot springs and clean accommodations, allowing us to relax and unwind during our trip. However, our service during this stay fell short of expectations, and we would like to offer some sincere feedback as a reference for your pursuit of excellence. First, it must be acknowledged that the hotel's facilities are indeed commendable. The excellent quality of the hot springs, and the consistently clean and tidy public areas and guest rooms, demonstrate a five-star hotel's commitment to basic quality, which is impressive. However, the core of a true five-star experience lies in the service provided by the ”people,” and this is precisely what we found most regrettable. From the moment we arrived at the hotel, we experienced an unexpected ”self-service” atmosphere. We were carrying a lot of ski equipment, making movement quite difficult, yet no porter offered to help us unload our luggage or provide guidance. We had to carry our heavy ski equipment and luggage piece by piece from the vehicle to the luggage cart ourselves; the chaotic process contrasted sharply with the attentive and welcoming service we had expected. After check-in, several attempts to contact the front desk for inquiries were unsuccessful as the phone remained unanswered for extended periods. This communication breakdown inevitably caused anxiety and helplessness at crucial moments. Furthermore, occasional obstacles were encountered in communicating with staff in English, leading to unnecessary misunderstandings. The most obvious example was a notification letter we received regarding upcoming maintenance work in our room; the English version contained significant translation errors regarding the dates of the work, causing initial confusion. These details reflect room for improvement in the hotel's international service standards. Additionally, adding hot and cold water dispensers to the common area, particularly in the coffee corner, would be beneficial.

The hotel's location is pretty good, though it's a shame there's no shuttle bus. It's about an 8-minute walk, but it can be a bit tricky when it snows. The facilities are decent and have everything you'd expect. The food is good, but the menu was exactly the same every day we stayed for three days and two nights. It would be a pleasant surprise if the hotel could change up the menu. They offer rental equipment, which is very convenient. It's also quite family-friendly. You can tell they put effort into making it a good hotel.