Recommended for women and couples!
Location: It is located in front of the station and is close to Izumo station from the window of the room.
[Facilities] There are many amenities and almost everything you need. Hair dryers and hair irons are also available. The entrance, large communal bath, and rooms are clean and cute.
[Customer service] Everyone smiled nicely and I was able to spend very comfortable.
I want to use it again.
As the room rate is cheaper than the surrounding hotels, so as to book. Arrived to find a hotel with a period, the receptionist in the evening was very friendly and enthusiastic, and the friendly smile was very patient to introduce the facilities in the store. When we entered the room, we had placed the tatami bedding for us. Although the facilities are slightly old, but the items and facilities are hygienic and tidy. Everyone sleeps very comfortably and the room is air-conditioned! And the large bath is in good size, an open-air bath, it must be good in winter, and you must come to soak and relax for two nights! The parking fee is only 300yen a night, very reasonable! 🙏 Very suitable for families!
Environment: There are many restaurants nearby, just next to the train subway station.
Hygienic: very clean
Facilities: Also very good, although the room is a bit small
Service: Breakfast is a bit simple, and it is cleaned up immediately after the time, and a bread is not eaten, although it has not been completely put away, and it is not allowed to eat! This is a bit strange.
I couldn't get a room at my usual hotel so I stayed here.
It's right in front of Izumo Station and the shuttle bus to Izumo Airport is right in front of it.
There are convenience stores nearby, Seven and Lawson, so you won't have any trouble having dinner at a nearby izakaya.
The room was also very clean.
There was a morning newspaper service in the elevator hall.
There aren't many long-term stays, so there is no laundry, so I went to a coin laundry about a 5-minute walk away.
They do dry cleaning.
The only thing that bothered me about my stay was the shower curtain! It smelled like damp laundry, so I couldn't relax in the bathtub.
I think they're busy, so even if it's impossible to dry it properly every time, I wish they could at least make it possible to change it.
Other than that, it was really good.
Also, you take the amenities you need from the lobby up, but
It said that you can only have one per stay.
I'm a woman, and I don't do much skin care, so one pouch of lotion and cream was enough for me to use morning and night, but I think it wouldn't be enough for someone who takes care of things properly.
However, I realized that the location in front of the station is really convenient, so I'd like to visit again if I can make a reservation.^_^
It was easily accessible from Izumo Station and there was a convenience store nearby, so I had a very comfortable stay.
The room was also nice and clean.
Matsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high.
The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather.
One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel.
Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels.
The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay.
The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better.
Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value.
Overall, it was one of the best hotels in this journey, and we would gladly stay here again.
Design hotel. The room is very beautiful. The furniture, cups, pajamas, and toiletries are all carefully considered. The largest room booked has a terrace. You can see the city view. The stay is very comfortable and the price/performance ratio is high. The only drawback is that the check-out time is 9:30, which is too early.
Everything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!
Very satisfied!
It's far from the station, but thanks to it, I was able to see every corner of the neighborhood
From a delicious croquette restaurant to a friendly monjayaki restaurant
It was a happy trip!
The sunset along the river was also the best!
Thank you to the clean city and friendly staff!!
Great
94 reviews
9.0/10
Price from
IDR 606,522
per night
Check Availability
See All 3-Star Hotels in Shimane Prefecture
Travelers Reviews of Shimane Prefecture Hotels
See all
8,9/10
Very Good
AANDREAS NUR JAHJAMatsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high.
The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather.
One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel.
Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels.
The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay.
The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better.
Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value.
Overall, it was one of the best hotels in this journey, and we would gladly stay here again.
YYolkieThis hotel is truly amazing! I appreciate a lot on:
- warm and friendly staff who could not speak much English but were very nice to explain to me the details of the hotel
- gorgeous garden where you could take a seat and enjoy the view
- free Japanese alcohol at 1500-1800 (soft drinks until 2100)
- impressive free Japanese cultural performance at 2110
- quick and positive response despite I made several urgent requests due to sudden plan change
- free shuttle bus service between JR station and hotel if you approached front desk for information
- the environment of the public bath was quite clean
- totally different food combination in dinner for 2 nights
Considering the price I paid for such service, I would say the quality is definitely beyond my expectation. :) Thank you every hotel staff who made my experience a better stay!!
GGlobal birdPrice performance is great, good location, low price with breakfast and dinner, room is big. BUT, a big but is hotel is very old , like in the 80s, very dark in the building like ghost will come out. Furthermore , NO wifi! This is probably the style of this group hotel. I stayed in other hotel of universal, some better some worse. I will still recommend it
RREI YSIt’s really a very good hotel. I didn’t expect anything from Shimagen, but from the beginning of landing at Izumo Airport, all the way to the hotel, I met very warm and friendly people. The staff of the bridge management were very enthusiastic and responsible. The design and facilities of the hotel can be said that I have lived in the top three in all Japanese hotels. The design is obviously very attentive, convenient and practical, not fancy, simple and generous, and the room is really clean. The hotel is on the right hand side of the station and the traffic is convenient. The reception staff at the front desk were not only enthusiastic and patient, but also specially printed the Chinese version of the hotel guide, moved, great praise! ! !
啤啤梨mamiAs the room rate is cheaper than the surrounding hotels, so as to book. Arrived to find a hotel with a period, the receptionist in the evening was very friendly and enthusiastic, and the friendly smile was very patient to introduce the facilities in the store. When we entered the room, we had placed the tatami bedding for us. Although the facilities are slightly old, but the items and facilities are hygienic and tidy. Everyone sleeps very comfortably and the room is air-conditioned! And the large bath is in good size, an open-air bath, it must be good in winter, and you must come to soak and relax for two nights! The parking fee is only 300yen a night, very reasonable! 🙏 Very suitable for families!
Ttravel with IlaEverything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!
RRaymondTo be honest, the location of the apartment is not bad, and it is very convenient and easy to locate. The only thing to criticize, if you are asking me, is that it is so close to the traffic which cause a bit of noise. It is clean and tidy and have most of the daily necessities. We loved the cooking utensils especially the heating plate.
There are lots of restaurants and very need to Lawson. A great place to stay! 😄😃👍👍👍
JJack_Lin1984Environment: There are many restaurants nearby, just next to the train subway station.
Hygienic: very clean
Facilities: Also very good, although the room is a bit small
Service: Breakfast is a bit simple, and it is cleaned up immediately after the time, and a bread is not eaten, although it has not been completely put away, and it is not allowed to eat! This is a bit strange.
GGuest UserThe location is excellent, right across from Izumo Station. They also offer affordable rates during the ”God is in the Moon” period. Even the smoking rooms are smoke-free.
The only downside was that I found some clothes I'd left in the room after checking out, but the hotel said they couldn't find them after I asked twice. :(
GGuest UserIt was easily accessible from Izumo Station and there was a convenience store nearby, so I had a very comfortable stay.
The room was also nice and clean.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.